Knauz Continental Autos

My Most Efficient Auto Purchase Experience EVERY car dealership should strive to be like Knauz Continental Autos, because they are the BEST in the Midwest! I owe this wonderful experience (fro EVERY car dealership should strive to be like Knauz Continental Autos, because they are the BEST in the Midwest! I owe this wonderful experience (from the beginning to the end) to three gentlemen working there: Hans Kribbel, Vijay Zaveri, and Strah Gostovic. They are super efficient, knowledgeable, organized, orderly, and friendly. It was worth the 2 hours and :30 mins drive to Lake Bluff IL. I left Knauz dealership a very satisfied customer. More

Stellar customer service! I'd been searching for vehicles for several weeks, going to different dealerships. My experience with Knauz Mercedes was very pleasant. From the Sales I'd been searching for vehicles for several weeks, going to different dealerships. My experience with Knauz Mercedes was very pleasant. From the Salesman Paul, to the Finance person Vijy, to Jason in Service, to Brandon in Parts to Daniel the Product Specialist. Each one of these gentlemen treated me with courtesy, kindness and respect. Each one of them were patient with me and truly made me feel that they had my best interest at heart. Not once did I ever feel pressured or rushed. When dealing with each of them individually, they made me feel as if I was the only person that mattered. I was treated with stellar customer service. It didn't matter that I was not one of their extremely high income clients. They answered all of my questions (and I had a lot). When I walked in the dealership the first time, I was very indecisive as to which model of vehicle that I was interested in purchasing. Ultimately I ended up purchasing a model vehicle that Paul said...and I quote "I see you in". The 2015 S550 4matic and I love it! Vijy in Finance was extremely helpful, knowledgeable and honest in helping me to decide which extended warranty I should get. Brandon in the parts dept was very patient, kind and helpful while I searched for accessories. Jason in the service department was also very nice and accommodating while replacing my license plate frame and removing an emblem at my request. Finally there was Daniel the product Specialist who must have taken an hour of his time to explain each and every detail of the features of my recently purchased vehicle. He then told me to come back anytime for a refresher course! I don't think I could have had a better customer service experience. And since I work in customer service myself, I know what to look for and what to expect. Thanks for a wonderful experience Knauz Mercedes! I hope that it continues during future visits. More

purchased pre-owned mercedes I was reviewing pre-owned Mercedes sedans on Carfax and sent an e-mail asking about availability. I received a response from Peter Polanski, a sales I was reviewing pre-owned Mercedes sedans on Carfax and sent an e-mail asking about availability. I received a response from Peter Polanski, a sales consultant. We arranged a demo and discussed the pricing, etc. Peter was terrific throughout...…..no pressure, super informative and a true gentleman. I also can't say enough good things about Roxanne and Daniel who assisted in closing the sale and educating me on product features {knobs, controls, etc.}. A dealership is defined by it's people and Knauz must know what it's doing. Thank you for a most pleasant experience. More

Excellent Michael Perez did a great job making it easy to get a new car. The entire process was smooth and I really appreciate how it was handled. Michael Perez did a great job making it easy to get a new car. The entire process was smooth and I really appreciate how it was handled. More

Excellent Great experience buying first Mercedes. Excellent sales staff with no pressure sales to the financing department not trying to up sell more things. Ha Great experience buying first Mercedes. Excellent sales staff with no pressure sales to the financing department not trying to up sell more things. Have bought many vehicles from all brands this was truly the most pleasurable one. Will definitely be back when it’s time to trade in my wife’s Pilot. More

Amazing Sales Team Mike was THE most knowledgeable salesman I have ever worked with! I have been with Mercedes for 15 plus years!! Never had an easier time buying a car Mike was THE most knowledgeable salesman I have ever worked with! I have been with Mercedes for 15 plus years!! Never had an easier time buying a car than with Michael Perez and Knauz Continental!!! More

Purchase of E400 wagon Mike Perez picked me up st O’Hare airport. Upon our arrival at the dealership he explained the process . We reviewed paperwork and spent time with Jac Mike Perez picked me up st O’Hare airport. Upon our arrival at the dealership he explained the process . We reviewed paperwork and spent time with Jackie on the out of state registration. He walked me thru all the new car operations. He has reached out several times via phone / email to make sure we are happy with vehicle. More

5 Stars We stopped at Knauz to look at Mercedes, met Strah who was very knowledgeable and helpful. Interested in the GL 450 and he showed us what currently i We stopped at Knauz to look at Mercedes, met Strah who was very knowledgeable and helpful. Interested in the GL 450 and he showed us what currently in stock.Went for a test drive and he was very helpful with all our questions. He sold us on the car and we ended up closing the deal. Strah went above and beyond what I was expecting, when he came over to our house and helped me with the garage door opener! I would definitely recommend Knauz and Strah to anyone ( and I will !). Thanks again! Luke Hoffman More

Simple and concise! Paul was very helpful and expedited the process of buying my car. He answered all questions I had and gave me a good, reasonable price! Paul was very helpful and expedited the process of buying my car. He answered all questions I had and gave me a good, reasonable price! More

Excillence I would say this dealership knows a lot about good customer service. We had a excellent car buying experience here. I also have to say if we ever buy I would say this dealership knows a lot about good customer service. We had a excellent car buying experience here. I also have to say if we ever buy another car this place will have our business! Highly recommend! More