Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Outstanding Sales Professional We received the highest level of service, no pressure, and all of our questions answered on the spot. Matt Brueggeman, was our sales person, he spe We received the highest level of service, no pressure, and all of our questions answered on the spot. Matt Brueggeman, was our sales person, he spent endless time with us, before and after our purchase. More
Terrific customer focus and attention Our experience with Knauz Continental Autos, in particular our experience with Peter Polanski, has been outstanding. He is a great sales associate who Our experience with Knauz Continental Autos, in particular our experience with Peter Polanski, has been outstanding. He is a great sales associate who is attentive to his customers and maintains a superb relationship even after the purchase has been completed. Peter has made us loyal and satisfied customers and we would recommend him without any hesitation to our friends and family. It has also been a true pleasure to work with Hans Kribbel and with Vijay Zaveri. Thank you!! More
Amazing experience Steve Chase did a phenomenal job helping me find a car that fit my needs and price point. I would highly recommend him to friends and family looking f Steve Chase did a phenomenal job helping me find a car that fit my needs and price point. I would highly recommend him to friends and family looking for their next car. More
Outstanding customer service We have bought 3 cars from this dealer and have been very happy with each part of the interaction—gwtting the cars we wanted, advice on lease vs. purc We have bought 3 cars from this dealer and have been very happy with each part of the interaction—gwtting the cars we wanted, advice on lease vs. purchade, advice in optional packages and always with friendly and positive manners. Visits after purchase for services was equally attentive. Highly recommend the dealership! More
Out of town and it was worth the trip Peter and his team at Knauz Mercedes were amazing! We are out of state and he made sure when we arrived the SUV was ready to go. Paperwork all taken Peter and his team at Knauz Mercedes were amazing! We are out of state and he made sure when we arrived the SUV was ready to go. Paperwork all taken care of and vehicle training was kept short and sweet. I highly recommend this dealership and their team to take care of your MB needs! More
Peter Polanski is an outstanding sale consultant Peter was a helpful guide during our sales process. He helped us find a car that had to be customized in Germany and kept us fully abreast of the vehi Peter was a helpful guide during our sales process. He helped us find a car that had to be customized in Germany and kept us fully abreast of the vehicle status. On the day we took possession he was extremely helpful and made the day a pleasant one all around. More
Sales STRAH was extremely helpful and patient over the course of the week that we worked with him. We are very happy with our purchase and overall experien STRAH was extremely helpful and patient over the course of the week that we worked with him. We are very happy with our purchase and overall experience More
5 Star Service KNAUZ is my new go-to for cars in Chicago. Han’s, their GM, took care of me before I walked In the door. Michael Perez (our salesman) made the process KNAUZ is my new go-to for cars in Chicago. Han’s, their GM, took care of me before I walked In the door. Michael Perez (our salesman) made the process very easy and continues to offer 5 Star Service. The financing worked out to be less (monthly) than expected (when does that ever happen?). Daniel took the time to explain all the car’s features. Michael personally called to follow up and address my questions. All of the Knauz staff is very thorough and knowledgeable. They made the car buying experience what it should be, a joy. I will bring friends and family back to KNAUZ. I highly recommend them if you are looking at purchasing or leasing a new or preowned vehicle. More
Awesome!!! Simply, honest and efficient. I am in the minority when it comes to car purchases. I research for at least 3 months and usually closer to 6 months. I usually narrow it down to a I am in the minority when it comes to car purchases. I research for at least 3 months and usually closer to 6 months. I usually narrow it down to a 2 or 3 models and then know all the trims, the going rate for the different models, and then I begin my search in earnest for my best deal. In this case I had the PLEASURE to dealing with Knauz, and Peter Polanski. I asked if there an out the door price, and was provided a complete quote. I showed up a few days later with cashier's checks in hand, and it matched to the penny. There is not one hidden cost, administration, documentation-or put bluntly none of the BS fees that other dealers have. Their finance manager gave me time to read everything, explained anything I did not understand. I spent less than an hour at the dealership. An absolute pleasure to deal with, and I will check out their website moving forward to see if I can deal with them again. If you are looking for an honest, easy, and pleasurable experience then contact Peter P at Knauz. P.S. I drove 8+ hours as the deal was worth it. More
Comfortable and easy Michael greeted us warmly and spent good time with us showing options, availability, etc. He listened to our needs and concerns. We ended up purchasi Michael greeted us warmly and spent good time with us showing options, availability, etc. He listened to our needs and concerns. We ended up purchasing our car in a couple days. Going forward, Michael will be our salesman! Vijay was very thorough on the financial side, explaining everything clearly, in a timely manor. Even so, had time to chat about other things in a friendly way. Dan oriented us to our new car, explaining many of the features we would need to be comfortable immediately without overwhelming us. Being former E-class owners, it was easier to grasp. Loved his enthusiasm! More