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Knauz Continental Autos

Lake Bluff, IL

4.4
452 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 452 reviews

December 26, 2018

Outstanding Sales Professional We received the highest level of service, no pressure, and all of our questions answered on the spot. Matt Brueggeman, was our sales person, he spe More

by HB Lake Forest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Forrest, Matt Brueggeman
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 25, 2018

Terrific customer focus and attention Our experience with Knauz Continental Autos, in particular our experience with Peter Polanski, has been outstanding. He is a great sales associate who More

by Excellent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 25, 2018

Amazing experience Steve Chase did a phenomenal job helping me find a car that fit my needs and price point. I would highly recommend him to friends and family looking f More

by Areichert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 24, 2018

Outstanding customer service We have bought 3 cars from this dealer and have been very happy with each part of the interaction—gwtting the cars we wanted, advice on lease vs. purc More

by Loan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Sojka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxanne Peplow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

December 17, 2018

Out of town and it was worth the trip Peter and his team at Knauz Mercedes were amazing! We are out of state and he made sure when we arrived the SUV was ready to go. Paperwork all taken More

by dmuso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Forrest
Feb 05, 2019 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

November 16, 2018

Peter Polanski is an outstanding sale consultant Peter was a helpful guide during our sales process. He helped us find a car that had to be customized in Germany and kept us fully abreast of the vehi More

by Mercedes-Benz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

October 23, 2018

Sales STRAH was extremely helpful and patient over the course of the week that we worked with him. We are very happy with our purchase and overall experien More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

October 01, 2018

5 Star Service KNAUZ is my new go-to for cars in Chicago. Han’s, their GM, took care of me before I walked In the door. Michael Perez (our salesman) made the process More

by Diana Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Forrest, Michael Perez
Oct 03, 2018 -

Knauz Continental Autos responded

We sure are happy to hear about your AWESOME experience! We strive to provide our customers with a top-notch, professional service experience. It was such a pleasure to serve you, we truly appreciate your business and loyalty! See you next time!

September 24, 2018

Awesome!!! Simply, honest and efficient. I am in the minority when it comes to car purchases. I research for at least 3 months and usually closer to 6 months. I usually narrow it down to a More

by Rick Otto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

September 23, 2018

Comfortable and easy Michael greeted us warmly and spent good time with us showing options, availability, etc. He listened to our needs and concerns. We ended up purchasi More

by Swbergseth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Forrest, Michael Perez
Oct 03, 2018 -

Knauz Continental Autos responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

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