Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had the pleasure of working with Paul Kim when purchasing our E Cab. We are in Tennessee and Paul made the purchase effortless !! I would highly recommend Paul if you are buying whether you are purchasing our E Cab. We are in Tennessee and Paul made the purchase effortless !! I would highly recommend Paul if you are buying whether you are 10 miles from the dealership or 1500 miles away, he is the guy. Mark S. More
We have leased an EQE and we’re thrilled with the ease and pleasure of this process! Turned in another Mercedes a few months early, and were given an incredible deal on this beautiful new car. Switching t and pleasure of this process! Turned in another Mercedes a few months early, and were given an incredible deal on this beautiful new car. Switching to all electric does not feel scary or nerve wracking, knowing the our salesman Peter Polanski is a call or visit away, and Hans Kribbel the manager also has been such a pleasure. I watched the way people were handled while we were there, and the way Peter had to manage the lengthy call with Mercedes Me. Extremely professional and succinct. Our finance paperwork, handled with smiles and even fun by Roxanne Peplow was a pleasure as well! We drove away commenting on what a great dealership this is, the people being the foundation, and that we are very grateful to be driving such a luxury vehicle that is good for the environment. Amazing, easy, pleasant, smooth, and highly recommended. Thank you Hans, Peter, and Roxanne! More
Spent 15 minutes waiting for a service advisor. Finally when told he would be right with us he took 2 other people the just walked up to him without letting those people know that we were next. Poo Finally when told he would be right with us he took 2 other people the just walked up to him without letting those people know that we were next. Poor service stay away or go if you want to be ignored. Better service with domestic. More
Our sales consultant, Peter Polanski, was very professional, very knowledgeable and very helpful. His manager, Ryan Herbig, was very helpful, as well. The business manager, Roxanne Perlow, was professional, very knowledgeable and very helpful. His manager, Ryan Herbig, was very helpful, as well. The business manager, Roxanne Perlow, was the most pleasant person. I highly recommend this dealership to anyone interested in purchasing a new or used car. The process was very efficient. We plan to do business again with this dealership because we couldn’t have been more pleased with the whole process. More
Our salesman, Peter, was great to work with. He was very knowledgeable and made our buying decision easy. He was very knowledgeable and made our buying decision easy. More
Their finance manager Vijay was the WORST finance manager I have ever had to deal with. I will NEVER buy another vehicle from Knauz 100% because of him and his rude, disrespectful manor. So unprofessional, I have ever had to deal with. I will NEVER buy another vehicle from Knauz 100% because of him and his rude, disrespectful manor. So unprofessional, so arrogant. So sad to see. More
Very direct purchase no unnecessary wasted time . Purchase seamless and polite. Salesman so helpful with my trade in Purchase seamless and polite. Salesman so helpful with my trade in More
I have brought my Discovery Sport in for service twice in the last two years. Last year, one month and less than 500 miles later, after bringing in for 65,000 mile check up my check engine light went on. L the last two years. Last year, one month and less than 500 miles later, after bringing in for 65,000 mile check up my check engine light went on. Long story but I had to replace the engine! I was told the car was out of warranty and I would have to eat the cost of a new engine $13,000!!!!! This year I brought it in for an oil change and to check the brakes. I was given the all clear and paid $165.00. Less then 20 miles later the check brakes light went on. I brought it back and was told after further review, they missed something with examining the brakes but would work with me, because of past experience. This place stinks. I will never go to this dealer, for any make of car again. STAY AWAY they are either incompetent, or thieves, or both! More
The best of the best ! Excellent communication. Excellent service. Top quality workmanship. Always a pleasant experience. Keep up the great work ! Thank you so very much ❤️ Excellent communication. Excellent service. Top quality workmanship. Always a pleasant experience. Keep up the great work ! Thank you so very much ❤️. More
We just bought a GLC300. Mercedes dealership was excellent. Our sales agent Peter was very professional and very nice. He took excellent care of us. Vijay the finance manager Mercedes dealership was excellent. Our sales agent Peter was very professional and very nice. He took excellent care of us. Vijay the finance manager was superb. We are very happy with our purchase. More