Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Outstanding service The best car-buying experience I have ever had in over 20 years of purchasing cars. Exemplary service from Matt, Daniel and VJ. Highly recommend this The best car-buying experience I have ever had in over 20 years of purchasing cars. Exemplary service from Matt, Daniel and VJ. Highly recommend this dealer. Flawless service from start to finish. More
Excellent experience from the start to the end I would definitely recommend this dealership as well as Peter Polanski if you are looking for the best price and excellent experience. Everything was I would definitely recommend this dealership as well as Peter Polanski if you are looking for the best price and excellent experience. Everything was very well taken care of!!! Peter did everything in his power to make transaction fast and smooth. More
Awesome dealership A few years ago I thought Knauz wasn’t going to be for me but boy was I wrong!! I started with one Mercedes in 2013 and since I have purchased 4 more A few years ago I thought Knauz wasn’t going to be for me but boy was I wrong!! I started with one Mercedes in 2013 and since I have purchased 4 more and leased 2 more in addition to buying a Range Rover supercharged!! They have been great to work with on pricing and their people are amazing! From the Mercedes GM Hanz to their young salesman Josh a joy to know and work with! And their service is the greatest by far!! They go way beyond to help in every way and our experiences have been fantastic especially with Jim in Mercedes service and SAM at Range Rover! Highly recommend Knauz!! More
A wonderful experience I recently moved to Evanston, IL from Massachusetts. After having a Mercedes-Benz CLA 250 for close to two years now, and as anyone who owns a car lik I recently moved to Evanston, IL from Massachusetts. After having a Mercedes-Benz CLA 250 for close to two years now, and as anyone who owns a car like this knows, it's important to have professionals who will take care of your after sales needs and to ensure the car is in top shape. For my, it is very important that I have professionals whom I can reach out to any time, if I have an issue with my car. Professionals who know what they're doing and who will take care of your car just that way you will. I scoped a few different Mercedes-Benz dealers in the Greater Chicago area and after extensive online research, I decided to pick Knauz Continental Autos as my preferred dealership. Coincidentally, I was referred to Peter Polanski at Knauz by my boss at work who had recently purchased a stunning AMG GT from Peter. My boss was full of praise for Peter Polanski and his exceptional professional and friendly way of working. It was such a wonderful positive endorsement, that I immediately reached out to Peter to set up a meeting. Since meeting him, Peter has been nothing but friendly, courteous, understanding and helpful. Though I initially wanted to set up a dealer visit to introduce myself and just have couple of warning lights (oil, fluids etc.) my car checked (its been a while since I did it and I have had a few back-to-back multi-1000 mile drives), my interaction with Peter ended up being a discussion on what could be the next car I can get. Peter, without the usual pushy nature of some dealership that you might see, laid out options based on my needs, future plans without pushing me into a corner and forcing me to make a decision. Peter is understanding enough and we have established a nice relationship in such a short time that I know when the time comes, all I need to do is shoot an email to Peter to get things rolling. The dealership has a lot of options pretty much every time I went in, they have the latest models, plenty of new purchase options as well as lease options and used cars. Peter also set me up with a test drive in an AMG GT, which was an unforgettable experience. The dealership itself is a great, clean and almost everyone I interacted with have been very professional. I did end up going in for a schedule service which Peter set me up with Mike Dube. Mike Dube is this quiet wonderful guy. Very soft spoken and equally professional like the others at Knauz, he set up my car for the scheduled service, got everything checked and even advised me to have my tires rotated (I haven't done this for more than a year now). The whole service experience was a breeze. No unnecessary waiting or anything. When you own a car like a Mercedes-Benz, and if you have a dealership such as Knauz Continental Autos and people like Peter, Mike or Jim Blanchard to take care of it, all you need to do is get yourself in the driver's sear, buckle up and go have a blast driving the beautiful cars. A premium car needs premium care. While I do my part to give my car the world class premium care and treatment, I am glad to know Knauz, Peter, Mike or Jim are there to give it the premium professional care to keep it running nice and smooth. I highly recommend Knauz Continental Autos and for anyone looking for a get a Mercedes-Benz, I suggest reaching out to or asking for Peter Polanski (or Mike Dube or Jim Blanchard in service). This is not to say the others are not good - I just didn't have a chance to work with anyone else directly. I am sure the others are equally wonderful people. Good luck to those looking at getting a Mercedes-Benz. You can't go wrong with Knauz Continental Autos. More
Treated like I matter The Mercedes staff all treated us very kind and respectful, they answered all of our questions, and they really made me feel valued. Thanks again. The Mercedes staff all treated us very kind and respectful, they answered all of our questions, and they really made me feel valued. Thanks again. More
Great service! Peter and Ryan are outstanding to work with. Excellent communication and great service - picked up our car and left a loaner for our latest service ca Peter and Ryan are outstanding to work with. Excellent communication and great service - picked up our car and left a loaner for our latest service call. The work was finished in a timely manner and was competently done. I feel that my car is in good hands! More
Knauz is the best of the best! If you want the absolute best quality and service go to Knauz. My family will not buy from any other dealership because we know that we can trust Knau If you want the absolute best quality and service go to Knauz. My family will not buy from any other dealership because we know that we can trust Knauz. Our wonderful salesman Peter has helped us through deciding on multiple cars and always responds very promptly, no matter the time, with a genuine care for helping us! Knauz is simply the best! More
Best experience ever! Having owned and leased Mercede-Benz cars for many years, I can honestly say that my experience at Knauz has been the best that I have ever had. Ryan Having owned and leased Mercede-Benz cars for many years, I can honestly say that my experience at Knauz has been the best that I have ever had. Ryan Herbig and Peter Polanski are always available and have always taken care of my cars expeditiously and made the entire experience very easy for me. I give them, and Knauz, my highest recommendation! More
Ridiculously superior service!!! Both Ryan and Peter are the utmost respectful and professional sales representatives that my husband and I have encountered. We just purchased our thi Both Ryan and Peter are the utmost respectful and professional sales representatives that my husband and I have encountered. We just purchased our third vehicle from them in the last 4 years and their service and attentiveness have been consistently superior. We completely trust them! So should you. More
Best experience I bought my c300 coupe with Peter Polanski at Knauz last year. This year upgraded to a glc63 coupe. The best customer service. Would recommend to ever I bought my c300 coupe with Peter Polanski at Knauz last year. This year upgraded to a glc63 coupe. The best customer service. Would recommend to everyone. Thank you for taking care of my needs! More