Knauz Continental Autos

Service Excellent work. Efficient and customer oriented Service and dealership offered and executed very good and satisfactory work on current auto lease . Excellent work. Efficient and customer oriented Service and dealership offered and executed very good and satisfactory work on current auto lease . Plan to continue leaving and doing business with above dealership. More

Great service. Peter Polanski is knowledgeable, he explained me the car step by syep, his area of business is set up to discuss and answer all questions. The dealer Peter Polanski is knowledgeable, he explained me the car step by syep, his area of business is set up to discuss and answer all questions. The dealer is very pleasant and clean. The personal is courteous and respectfull. It is a great draler. More

Amazing, personalized service! Peter and the Knauz dealership were incredibly helpful, kind and professional as I purchased my GLC300. Every interaction since then has been just as Peter and the Knauz dealership were incredibly helpful, kind and professional as I purchased my GLC300. Every interaction since then has been just as personal and great - dropping off the car for cleaning or service - they’re always great! More

The Best Mercedes Service Center in Chicagoland Area!!!!! The Best Mercedes Service in Chicagoland Area!!!!! Highly recommend to see Ben at service department if you want to be treated as a Mercedes Benz owne The Best Mercedes Service in Chicagoland Area!!!!! Highly recommend to see Ben at service department if you want to be treated as a Mercedes Benz owner. Here's my experience with Ben. I have a 2018 Mercedes Benz GLE 550 E-Hybrid and it needs a starter battery. I went to Mercedes Benz Chicago at first hand. While the car was there for over 3 weeks, they have been kept telling me that due to my vehicle is a hybrid model, they need to special order the battery for me and never able to arrange a loaner vehicle for me. I have been calling and chasing them for 3 weeks with no proper customer service or EVEN FOLLOW-UPs. What a HORRIBLE SERVICE Mercedes Benz of Chicago!! Fast forward, I went to Knauz and met Ben, that totally changed my entire experience with Mercedes-Benz brand. He welcomed me warmly, asked me about what's the issue. I explained to him that the main battery need to be replaced and shared my horrible experience with him. Long story short, I came back the 2nd day, he told me he already locate the battery for me and things get even better from there. He brought a Blue GLE43 Coupe, plus it's in my favorite color. He somehow knows blue's my favorite color and able to give me this beautiful vehicle so that I can go ahead enjoy the weekend!! WHAT A NICE PERSON!! Overall, I have never experience a better service than this time, I really appreciate everything Ben done for me. He is a gentleman that will go forward and beyond to make sure you be treated properly when you service your Mercedes-Benz. Thumbs up for Ben, Thumbs up for Knauz Mercedes-Benz. I would highly highly recommend them to those of you who looking to service your Mercedes and want to be treated properly! Plus, they have the best loaner vehicles for you to choose from as well! More

Excellent Service My dad and I visit this dealer frequently and it’s always a pleasure. Our sales guy, Peter, is a super cool guy and he knows how to take care of his c My dad and I visit this dealer frequently and it’s always a pleasure. Our sales guy, Peter, is a super cool guy and he knows how to take care of his clients! I’d definitely recommend checking him and this dealer out. More

Amazing experience leasing a Mercedes at Knauz We recently leased a car with Knauz. Our experience was very smooth right from the time we stepped foot into the showroom. We were helped by Strah and We recently leased a car with Knauz. Our experience was very smooth right from the time we stepped foot into the showroom. We were helped by Strah and he is a really great salesperson. He understood our requirements and got the best price for us. He gave more importance to what we need unlike typical salesperson. I would definitely recommend visiting the dealership. Ask for Strah if he is around :) More

Amazing service!! Peter is always very helpful and explainable about everything!! Always follows up after each service! Highly recommend him for new or used c service!! Peter is always very helpful and explainable about everything!! Always follows up after each service! Highly recommend him for new or used cars!!! More

First class assistance I was interested in purchasing some floor mats and touch-paint. I was greeted by Peter. He was very helpful. He went with me to the pats counter an I was interested in purchasing some floor mats and touch-paint. I was greeted by Peter. He was very helpful. He went with me to the pats counter and introduced me to the parts person. He stayed with h me until I purchased what I needed. He then asked if I was satisfied. A very professional representative. I highly recommend Peter to anyone. More

No Pressure Salesman! This was my first time dealing with Knauz Auto Group. I drove 1.5 hours to Knauz as they had a couple GLC models that I was interested in. From the be This was my first time dealing with Knauz Auto Group. I drove 1.5 hours to Knauz as they had a couple GLC models that I was interested in. From the beginning, Strah was very quick to have all the cars on my short-list pulled around and ready for a test-drive. After the quick demo, Strah diligently worked to get an amicable deal. We were in and out in a matter of an hour. I enjoyed working with him and his no-pressure salesmanship. If you are in the market for a new Mercedes, recommend driving north to Glencoe and stopping by Strah at Knauz Autogroup! More