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Knauz Continental Autos

Lake Bluff, IL

4.4
452 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 452 reviews

December 28, 2019

Most pleasant car buying experience Having bought many new and used cars in the past, this was the best and most pleasant experience of them all. Everyone was professional, personable, More

by luciandhenrysmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Knauz Continental Autos responded

Hello, thank you for taking the time to leave such a wonderful review! We're so pleased to hear that you had a great experience and plan on returning. Thank you for being part of the Knauz Mercedes-Benz family! We're looking forward to working with you again!

December 26, 2019

Gary Bogart and Hans at Knauz were so wonderful to deal with on my recent purchase! They went above and beyond to explain all of the different options for me and Gary found the perfect car that met all of More

by Jkmlawyer
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Knauz Continental Autos responded

Hello, thank you so much for giving us such a great review! We're beyond pleased to hear such glowing feedback about Hans and Gary. We're even more pleased to hear that you had such a great experience. Congratulations on your new Mercedes! Thank you again for the review and thank you for being part of the Knauz Mercedes-Benz family!

December 23, 2019

Paul Kim Great experience with Paul and the rest of the staff. From start to finish, the process was easy and professional. I would definitely recommend them More

by dyang87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Knauz Continental Autos responded

Hi, thank you for leaving this 5-star review! We are so glad to hear that you enjoyed working with Paul. Thank you for the review and for being part of the Knauz Mercedes-Benz family!

December 17, 2019

Best car buying experience ever. Paul made everything as fast & simple as possible. Great communication and made sure the vehicle was ready to go by time I made it in. If I know anyone in the market for a n More

by Mickey Moe
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Knauz Continental Autos responded

Hi Mickey, thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience working with Paul! Thank you for being part of the Knauz Mercedes-Benz family!

December 13, 2019

Paul Kim and Knauz Fantastic experience with Paul Kim at Knauz. Negotiated most of deal over email. 1 quick phone call, and and deal was done. Was at the dealer signing More

by nicksmu17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Knauz Continental Autos responded

Hi there, thank you so much for leaving such a wonderful review! We strive to provide excellent service in a timely manner and are very pleased to hear that your experience was no exception. Congratulations on your new Mercedes-Benz! Thank you again for this review and for being part of the Knauz Mercedes-Benz family!

December 10, 2019

Great experience at this dealership My experience working with Paul Kim was top notch. Responsive and really easy to work with. He quickly got me into a car of my choice in a few days an More

by nigel
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Knauz Continental Autos responded

Hi, Nigel. Thank you for taking the time to leave such a great review! We really try our best to provide a wonderful experience for our customers and we're glad to hear that your buying experience was no exception. Thanks again for your feedback and thank you for choosing Knauz; it's greatly appreciated!

December 09, 2019

I will be a repeat customer I was resigned to the car buying experience being confusing, nerve-wracking, and a game of who doesn't blink first. My experience with Knauz has chan More

by imdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Knauz Continental Autos responded

Hi, thank you so much for leaving such great feedback! We understand that many people don't view car buying as a positive experience and we strive to change that perception. We're so glad to hear that you enjoyed your experience working with Paul. Thank you again for this review and thank you for being part of the Knauz Mercedes-Benz family!

December 06, 2019

Peter just absolutely got to the point and made a xxxx of a pitch. He’s a very informative knows his cars. You guys should be selling a good amount of cars with him More

by Cole.wanta160
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Knauz Continental Autos responded

Hi Cole, thank you very much for taking the time to leave this great review! We greatly appreciate the feedback are are glad to hear that you had a good experience with Peter!

December 06, 2019

Very friendly, Very clean. Peter was very knowledgeable Very friendly, Very clean. Peter was very knowledgeable about the vehicle. Very patient with me. Gave my trade a very reasonable offer. I have alr More

by kevin.schultz1984
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Knauz Continental Autos responded

Hi Kevin, thank you so much for leaving this great review! We appreciate the feedback and will pass it along to Peter. Thank you for being part of the Knauz Mercedes-Benz family and for recommending us!

December 06, 2019

Peter is fantastic to do business with! Extremely knowledgeable and possessed the ability to answer any and all questions I had, before finally making my purchase. I would highly recommend him to any More

by antiff
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Knauz Continental Autos responded

Hi, I wanted to thank you for taking the time to leave us such wonderful feedback! Your kind words are most appreciated and thank you for being part of the Knauz Mercedes-Benz family!

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