Knauz Continental Autos

Quick and great service I worked with Juan Villarreal. He was very helpful, quick and straight to the point. His energy was super positive, and he was very knowledgeable. I r I worked with Juan Villarreal. He was very helpful, quick and straight to the point. His energy was super positive, and he was very knowledgeable. I recommend him. More

Satisfied in the end Ordered a GLE and the build was cancelled due to a factory shut down. Tracked the inventory for awhile and found a comparable GLS that met our require Ordered a GLE and the build was cancelled due to a factory shut down. Tracked the inventory for awhile and found a comparable GLS that met our requirements. Peter brought the car to our home for a test drive and we agreed to buy while standing in our driveway. The remainder of the process was simple, paperwork was efficient as possible, and vehicle walkthrough post purchase was informative. We will be taking them up on the offer to return to the dealership for advance familiarization. Overall was a simple, no pressure buying experience with a very knowledgeable and professional staff. More

Excellent Experience I was very impressed with the experience at Knauz Continental Autos, especially Paul Kim, my sale assoiciate. They had very competitive pricing and p I was very impressed with the experience at Knauz Continental Autos, especially Paul Kim, my sale assoiciate. They had very competitive pricing and provided me with a fair trade in for my car. Paul was incredibly thorough, honest and well prepared, with fast responses to all of my questions. It was a very positive experience. I would highly recommend Paul and Knauz to anyone interested in buying a Mercedes. More

An exceptionally easy experience with Paul as our salesman. No question went unanswered and I felt respected and valued as a customer. I’m looking forward to purchasing another vehicle from Paul bec salesman. No question went unanswered and I felt respected and valued as a customer. I’m looking forward to purchasing another vehicle from Paul because I know that he will give me first class customer service. Thank you again Paul! More

Called them from out of town to buy a car for my wife's birthday. We talked about pricing and I asked if they could hold it for less than 24 hours so I could travel there to buy it - no financing conting birthday. We talked about pricing and I asked if they could hold it for less than 24 hours so I could travel there to buy it - no financing contingencies or anything. They agreed to take a credit card deposit. I bought airline tickets and called back to confirm. I was told they sold the car to someone else for $500 more. What!?!? I found out they never even ran the credit card. I feel like they waited to see if they could do better even though they already agreed to hold it for me. I feel cheated, tricked, disappointed, angry and disgusted. More

FROM THE MINUTE I CONTACTED DEALER, I WAS TREATED IN THE MOST PROFESSIONAL WAY EVER. PETER POLANSKI, RYAN HERBIG, AND JACQUI HALLIGAN MADE THIS PURCHASE EXCEPTIONALLY EASY AND STRESS FREE. AS A BUSY BUSINES MOST PROFESSIONAL WAY EVER. PETER POLANSKI, RYAN HERBIG, AND JACQUI HALLIGAN MADE THIS PURCHASE EXCEPTIONALLY EASY AND STRESS FREE. AS A BUSY BUSINESS OWNER I CANT AFFORD HOURS AT A DEALER AND THEY COMPLETELY UNDERSTOOD. IF YOU ARE CONTEMPLATING BUYING FROM THIS DEALER TAKE THIS REVIEW SERIOUS. THIS DEALER IS HANDS DOWN THE BEST!! GOD WILLING I WILL BE BACK. More

Absolutely, the very best car buying experience ever for me! William Wiegand, our Sales Consultant, sincere dedication to providing outstanding customer service is worthy of emulation. Trust me I shopped ar me! William Wiegand, our Sales Consultant, sincere dedication to providing outstanding customer service is worthy of emulation. Trust me I shopped around and visited numerous dealerships, none compare IRT respect, trust and customer service. Knauz was recommended, I have thanked my recommender and I again I thank William and the Knauz staff for their outstanding customer service. More

This dealership and staff are amazing I have purchased at least 10 cars from Knauz and they are amazing. They do everything in their power to get a deal done in a fair manner. The sales I have purchased at least 10 cars from Knauz and they are amazing. They do everything in their power to get a deal done in a fair manner. The sales manager Ryan and salesman Peter are the best! Don't go anywhere else. Thank you Knauz!! More

Sales and Service Mercedes Benz Outstanding Sales force along with perfect leadership. Service dept. is outstanding as well and they truly care about the customers and trying to mak Outstanding Sales force along with perfect leadership. Service dept. is outstanding as well and they truly care about the customers and trying to make people happy. Been a long time customer of all the brands Knauz carries and plan on remaining that way. More

Delivery during covid 19 pandemic This was our 2nd purchased vehicle through Knauz. We drive over 100 miles to because they provide us with the best customer service and fair pricing. This was our 2nd purchased vehicle through Knauz. We drive over 100 miles to because they provide us with the best customer service and fair pricing. This delivery was especially challenging of the pandemic, but Peter and the staff made it quick and easy with nearly every step of the process done online. The in-person appointment was fast, and thorough. We will be back. More