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Knauz Continental Autos

Lake Bluff, IL

4.4
452 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 452 reviews

October 10, 2020

Michael Jakus is the best servise advisor!!!!! Great comunicationS, nice guy...... very helpfull,,,,,,,,,,,, simple THE BEST OF THE BEST ,,, MY FAMILY LIKES TO BE SERVED BY MJ ,,,,,,,,,,,,,,,, K J P D More

by pdelung174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jakus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Knauz Continental Autos responded

Hi there, thank you for leaving this review. We're thrilled to hear that you & your family enjoy working with Michael so much! Ensuring that our clients are provided with great service is extremely important to us, so it's wonderful to receive your feedback. Thank you for your business & for reaching out to us! We'll see you next time!

September 26, 2020

Juan Villarreal was the best part of the experience I had with Knauz Motors. I came to this dealership to lease a Mercedes SUV. I initially worked with a young man who I will not identify, because I don’t More

by Terrik55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Knauz Continental Autos responded

Hi there, thank you for taking the time to leave this review. We're very glad to hear that you had a good experience working with Juan & Trent! We strive to help make the purchasing & ownership experiences as seamless & enjoyable as possible, so it's wonderful to receive your feedback. Congratulations on your new Mercedes-Benz! Thanks again for your comments. We're looking forward to your next visit!

September 24, 2020

Outstanding personality, professional and helpful beyond my wildest expectations. Not only did he show me everything on the car and how to use it but sent me a personal video on how to set up my garage door More

by e.bernas502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Knauz Continental Autos responded

Hi there, thank you for leaving this review. We're so glad to hear that Strah, Juan, & Vijay exceeded your expectations! Customer satisfaction is extremely important to us, so we are very appreciative your comments! Congratulations on your new Mercedes-Benz & thanks for being part of the Knauz family. We'll see you next time!

September 17, 2020

First experience buying a car at Knauz and it was fantastic. Will shop here again the next time I am in the market for a car. More

by nfowler225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Knauz Continental Autos responded

Hi there, thank you for leaving this review. We're so glad to hear that you had a great experience working with Juan & Peter! Congratulations on your new Mercedes-Benz! We appreciate you reaching out to us & we're looking forward to working with you again!

September 12, 2020

I am very pleased with the purchase of the yellow Mercedes CLA 250 . Piter thank you for the very nice service ,with a clear conscience I can recommend you to others More

by Edyta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Knauz Continental Autos responded

Hi there, thank you very much for leaving this review. We're thrilled to hear that you had a good experience working with Peter to purchase your new CLA! Thank you for your business, as well as your recommendation. Congratulations on your new Mercedes-Benz! Safe & happy driving; we'll see you next time!

September 07, 2020

We sincerely thank Mr. Juan Villarreal at Knauz International Autos for all his guidance during our experience. Juan warmly greeted us like a house host at the showroom and gave us a thorough intro More

by Jinheli
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Knauz Continental Autos responded

Hi there, thank you very much for reaching out to us about your experience working with Juan & Paul. It's great to hear that they were both so inviting, helpful, & passionate! We strive to make every visit happy & productive, so it's wonderful to receive your comments. Congratulations on your new S-Class, & thanks again for letting us know how things went. We appreciate you being part of the Knauz Mercedes-Benz family & we're looking forward to your next visit!

August 19, 2020

Buying a car could not have been easier! Forget the stereotype high pressure sales tactics....not at Knauz. Ryan Herbig (sales manager) and Peter Polanski treated me like royalty. They even brought the More

by gmw
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Knauz Continental Autos responded

Hi there, thank you very much for leaving this review. It's wonderful to receive your feedback about your experience working with Ryan, Peter, & Vijay! We're glad to hear that working with us was easy, convenient, & low-pressure. Congratulations on your new Mercedes, & thank you for your kind words! We'll see you next time!

July 27, 2020

Knauz Mercedes Benz was excellent! From start to finish the experience was unbeatable. Peter was excellent! He had patience during the whole process and helped me every step of the way! Financing was a bre More

by selshafei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Knauz Continental Autos responded

Hi Salema, thank you so much for taking the time to leave this review. We are so happy to hear about your positive experience with Peter and Ryan, and how they made the process easy and breezy for you. Congratulations on your new Mercedes Benz! We're looking forward to your next visit!

July 15, 2020

amazing first car experience My family has been buying with Knauz for years so I immediately went to them first when I was ready to purchase my first car. I had browsed the websit More

by aileenstanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Knauz Continental Autos responded

Hi Aileen, thank you for leaving such a detailed & thoughtful review. We're thrilled to receive your comments about your experience working with Peter, Hans, & Vijay! We're so glad to hear that their expertise helped ensure that you made the perfect choice & ended up with a Benz that you love. We greatly appreciate you reaching out to us. Congratulations on your new Mercedes, & thanks for being part of the Knauz family! We're looking forward to your next visit!

July 14, 2020

A Pleasure to Work With My recent purchase at Knauz Mercedes was a very good experience. The process was easy and Strah was extremely helpful, knowledgeable, and easy to talk More

by Olya74n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Knauz Continental Autos responded

Hi Olya, thank you for your comments. We're so glad to hear that you had a good experience working with Strah, & that he made your visit easy, enjoyable, & efficient! We greatly appreciate your feedback, as well as your recommendation. Congratulations on your new Mercedes & thanks for being part of the Knauz Mercedes-Benz family! Safe & happy driving!

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