Kline Volvo of Maplewood

Great cars, great guys I gave a good rating to Grant Lohre because he was exemplary in every aspect. I found that while he didn't control every aspect of pricing my trade, I gave a good rating to Grant Lohre because he was exemplary in every aspect. I found that while he didn't control every aspect of pricing my trade, did his utmost to get a deal done. The new car was just what I was looking for. More

Service, and used car purchase I've used Kline for over eight years for service and purchase. My first volvo was a bad experience (purchased from private party). Because of the leve I've used Kline for over eight years for service and purchase. My first volvo was a bad experience (purchased from private party). Because of the level of service and the dedication of the Kline service and sales team, I decided to stick with Volvo brand, and I purchased a used volvo (35,000 miles) through their 100,000 mile warranty program. I ~love~ my car, and I have had nothing but excellent service through Kline. My car has almost 160,000 miles on it now, and it runs better than ever. I feel that every time I service the car there, it comes away a better car - I have never had a service issue "not fixed", and I have never, in all eight years, ever once been even remotely dissatified with the service department. I had a singular bad experience with a used car sales person there when I returned the recently purchased car for a tire issue, but that was an outlier experience - really quite unusual - , and service intervened and got the problem resolved immediately. All of the service personnel are excellent. I often think that they should give seminars on "how to handle customers" - they are truly professional, honest and dedicated. As far as price goes, I think a person is being unfair or naive to expect to drive a high-end, high- quality European (I guess Chinese now) vehicle and expect low-end pricing. Kline's prices are competitive and even better than other area dealers, regardless of the make, and their service is outstanding. More

Scott Muellner service dept. We have an xc90 that had a starter problem. I called Scott , whom we have delt with for years, and he got our car in right away!! He kept us informe We have an xc90 that had a starter problem. I called Scott , whom we have delt with for years, and he got our car in right away!! He kept us informed through out the repair process and was very attentive to our time. Thank you Scott!!! More

Dynamic Experience I was really blown away with the professionalism, friendliness and concern for my situation when I was first entering into a potential deal with a mul I was really blown away with the professionalism, friendliness and concern for my situation when I was first entering into a potential deal with a multiple trade in situation for my recently purchased, previously owned S40. Paul and Johnny were outstanding in their approach, customer service and follow through in making sure I was comfortable and satisfied in all areas concerning the sale while leading me through all transactions and situations entering into the closing of the sale. It was a process and I never once thought I was being overlooked or undermined. I was very impressed with their knowledge, kindness and down to earth approach in helping me get through it all from the very beginning to the very end. I am very happy I'm with the Volvo family. Thank you for meeting my needs and taking good care of me. I have already gotten the word out that Kline Volvo Maplewood has exceeded my expectations and is the place to be in finding a great car with caring, quality people and customer service no matter what...VOLVO for LIFE is my new motto...You guys are simply the best. You can expect my business in the future! More

grate experience we chose kline volvo for the friendly , professional and fair service we received , thanks Grant we will recommend you and your dealer to whoever is t we chose kline volvo for the friendly , professional and fair service we received , thanks Grant we will recommend you and your dealer to whoever is the market for a volvo More

FRIENDLY, THOROUGH After experiencing an electrical issue on my way into work, I turned around and drove directly to Kline. Despite no appointment, they had me in a ren After experiencing an electrical issue on my way into work, I turned around and drove directly to Kline. Despite no appointment, they had me in a rental car and on my way in no time. They work on my vehicle until they were satisfied the issue was resolved. Very friendly and quick. I would recommend them to others. More

Happy Customer April 4th was challenging for me as my vehicle had mechanical issue. I called up Kline Volvo service and spoke to Jody. I brought the car in and they April 4th was challenging for me as my vehicle had mechanical issue. I called up Kline Volvo service and spoke to Jody. I brought the car in and they discovered what the mechanical issue was, put me in a rental and days later my vehicle is fixed. Jody Landburg Outstanding customer service and assistance made my day less hectic. Thank You Tonya F More

Let me start by saying, our salesperson Grant was wonderful. We hold no ill-feelings towards him. My husband and I visited Kline Volvo on a Sunday evening to check out their inventory without sales p wonderful. We hold no ill-feelings towards him. My husband and I visited Kline Volvo on a Sunday evening to check out their inventory without sales pressure. I found a car that I was really interested in with the price written in grease paint across the windshield. I looked for it on line but couldn't find it. So the next night, Monday, August 12th, we went to Kline to do a test drive and get more info. We learned that the car was a demo, which explains why I hadn't found it under the new car inventory on-line, and it was a 2012 model so it wouldn't qualify for the Aug sales special. Fine, not a problem. Did the test drive. Fell in love with the car! So we proceeded to start the price game to close the sale. To make a long story short, when Grant came back with the dealer's counter-offer to us, it was higher than the price written in paint on the windshield. Strange, we thought. Until Grant explained to us that the price on the windshield was the special Kline was offering in July. Wait a minute... Wasn't it August 12th? You mean to tell us that Kline is so incredibly busy that for 12 full days no one had the time to wash the obsolete price off the car?? Um, in our world I believe that's a little "bait and switch". Grant told us that Kline was really looking to sell this vehicle as it had been on the lot a long time, and what would it take to make the sale - but by this time the red flags were flying and despite the fact that in all actuality our numbers were not far apart, and because of the way the sales manager had Grant dealing with us we shaked hands and walked away. I still love that car and I'm incredibly disappointed we didn't get it. More

I had a great experience with Kline Volvo from the start. John told me of an XC90 that he thought could fit my needs that was priced right. When I went to dealership the car hadn't even come in on trade yet John told me of an XC90 that he thought could fit my needs that was priced right. When I went to dealership the car hadn't even come in on trade yet but by the information he provided me about the vehicle and it's history, I felt confidant enough to buy it without even seeing it. There were no gimmicks or tricks, just straight forward honest business. Jessica made the numbers for both the XC90 and my trade in work better than any other dealer could. I came in the next day to purchase the vehicle and it was exactly as described. John even managed to find me a cargo cover that he threw in for free! I have never had the purchase of a vehicle go so quickly and smoothly as it did here. Both John and Jessica are people that Kline Volvo are lucky to have and thanks to them they can expect to do more business with me in the future. More

Jess was the most awesome sales person to ever work with! She took into account what I wanted and the budget to stay in and accomplished both those things for us! We will for sure recommend Jess and Kline V She took into account what I wanted and the budget to stay in and accomplished both those things for us! We will for sure recommend Jess and Kline Volvo to all our friends and family. Rob and Kim More