Kline Nissan
Maplewood, MN
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I did not receive the car I was promised and it did not have the features I was told it would have on it. The color was not even the same one I was told it would have on it. Rob in the finance department w have the features I was told it would have on it. The color was not even the same one I was told it would have on it. Rob in the finance department was the only bright spot in the whole experience. The staff needs to be better informed on the products they are selling. I called to inquire about a feature on a new Platinum Rogue and no one could answer my question - not even the service department. I had to Google the question on the internet to get an answer. I would consider shopping somewhere else for a new Nissan. More
Kline Nissan is the best place to go to buy a car and have it serviced. The service department is a great group! They understand your vehicle and make you feel supported. have it serviced. The service department is a great group! They understand your vehicle and make you feel supported. More
When buying a car, I really was looking for a place to have my car serviced. I love coming in for service at your service department. When I called in, I said my name once and Ryan found my file and mad have my car serviced. I love coming in for service at your service department. When I called in, I said my name once and Ryan found my file and made my appointment. When I came in Ivan greeted me by name and talked to me about my service needs. I decided to get some extra maintenance things done, and when it was going to take about two hours, Ivan immediately offered a valet to drive me home. Everything was friendly, understanding and Ivan took time for me to figure out what I wanted to do. I am a woman and not at all familiar with cars, I could teach you and your family writing, math, reading, and preside at evening prayer...but nada on the cars thing. So, it is important that when I come in, I am told about my car needs before they become an issue and strand me somewhere on the road. The service department has done an amazing job of keeping me safe and happy. Oh and Alexis helped to close out my account when I picked up my car....along with Ivan. All in all, I am very pleased and WOULD recommend your dealership and service department. More
I have been getting my vehicle serviced at Kline Nissan for five years and have never had a bad experience. The staff are always courteous, friendly and very helpful. Very satisfied and would never be nerv for five years and have never had a bad experience. The staff are always courteous, friendly and very helpful. Very satisfied and would never be nervous about referring them to my friends and family. More
I really liked how friendly and helpful everyone was. Also Josh was able to answer any questions I had. Would definitely recommend to family and friends! Also Josh was able to answer any questions I had. Would definitely recommend to family and friends! More
Friendly staff. The sitting area has a few desk spaces and I can work with my laptop. They provide a lamp in the space as well, which is a nice detail. and I can work with my laptop. They provide a lamp in the space as well, which is a nice detail. More
Awesome sales and finance team. Focused on customer experience. Friendly, courteous and all around great experience. Hands down way above other dealerships I’ve visited. Thanks Mya, Brent and Krystal. experience. Friendly, courteous and all around great experience. Hands down way above other dealerships I’ve visited. Thanks Mya, Brent and Krystal. More
Nissan Kline is a great company! Have never bought a Nissan vehicle before and they made us feel very comfortable and answered all our questions. So excited we bought a Nissan Rogue! Josh Emerick did a Nissan vehicle before and they made us feel very comfortable and answered all our questions. So excited we bought a Nissan Rogue! Josh Emerick did a great job and very professional with us and kept us in the loop at all times of all the steps we would be going through to final the sale. Thank you so much! More
I’ve purchased 3 new Nissans from Kline over the past 6 years. Each experience has been worse than the last. Horrible customer experience! From promised services that that they never delivered on, to simpl years. Each experience has been worse than the last. Horrible customer experience! From promised services that that they never delivered on, to simply bad customer service. I could go on and on. More