Kline Nissan
Maplewood, MN
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Tristans communication was excellent. A true professional. I was able to schedule in a reasonable length of time. The work was completed in a shorter than estimated which was appreciated. professional. I was able to schedule in a reasonable length of time. The work was completed in a shorter than estimated which was appreciated. More
My experience with Tristan and Nissan was quite honestly, a joy. He treated me like family and was sooo nice! No question that if I need another car, I’m going back to Nissan. Superb customer service, and a a joy. He treated me like family and was sooo nice! No question that if I need another car, I’m going back to Nissan. Superb customer service, and a QUALITY QUALITY QUALITY (!!!) vehicle! LOVE MY CAR!!! More
We worked with Josh Emerick and had a great car buying experience. He was very knowledgeable and friendly. He had my wife laughing at times. The dealership we visited before Kline Nissan she acted n lo experience. He was very knowledgeable and friendly. He had my wife laughing at times. The dealership we visited before Kline Nissan she acted n looking she was having her teeth pulled. We highly recommend Josh and Kline Nissan. More
Our salesperson, Chris, was so professional, enthusiastic and knowledgeable, he made the whole buying process fun. He always responded to our questions quickly (even when it was his day off). He really knew and knowledgeable, he made the whole buying process fun. He always responded to our questions quickly (even when it was his day off). He really knew the vehicle inside and out and was always eager to answer our questions. Best car buying experience we have ever had! More
We have bought 3 Nissan Altimas now from Kline and loved every one. We get great service every time we bring our cars in. We feel like we matter to them every one. We get great service every time we bring our cars in. We feel like we matter to them More
Adam was very responsive, professional and kind. He was persistent in reaching out to me but did so in a considerate way. I would recommend anyone I know looking for a vehicle to reach out to Adam. Rob f persistent in reaching out to me but did so in a considerate way. I would recommend anyone I know looking for a vehicle to reach out to Adam. Rob found me a great interest rate and explained everything in great detail. Again, very professional and knew what he was talking about! More
I brought my new vehicle in for an oil change and tire rotation. When I was contacted that the work had been completed, the service manager said they had a hard time finding the key for the locking lugs o rotation. When I was contacted that the work had been completed, the service manager said they had a hard time finding the key for the locking lugs on my wheels.. When I asked him more about this, he told me that they could not find their master so they completely searched my vehicle. He said they went thru everything in the console and then thru everything in the trunk and glove box to find the key! I couldn't believe they would do this and especially during covid times. Why didn't they simple ask me for it. I was in the waiting room. Then I walked out to find my vehicle and had to hunt for it. I found it in the back parking lot. In the past they had not inflated my tires properly so I checked them and found 32psi instead of the 35psi that is recommended. Again, they can't inflate tires properly. I also found a large heavy socket sitting on the running boards. If this would have fallen off when driving, it could of done damage to my vehicle or go thru a windshield of another car. They were just then going to put my vehicle thru the car wash after I had told the service manager I had hand washed it the day before and did not want them to wash it. On the service order it says that they check all fluids and top them off. After I got home, I checked my window washer fluid and it looked like the level was down. I added about a half of a gallon of fluid to the reservoir. Again, they can't do what they say they are going to do. My experience with them today shows me that the Kline Service Department is completely incompetent and I will never use them again to perform any work on my vehicle. More
Super friendly staff. Service done in time stated. Fabulous lounge to wait in, very spacious with great amenities! Service Rep Ivan greets me by name and recognizes that I drive a Rogue. Somehow, sa Fabulous lounge to wait in, very spacious with great amenities! Service Rep Ivan greets me by name and recognizes that I drive a Rogue. Somehow, salesman who I bought the Rogue from, Juan Guzman, always knows when I'm in for service and seeks me out for a greeting. Doesn't get any better than that! More