Kline Nissan
Maplewood, MN
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Thorough diagnosis of the problems with the vehicle and very clear and complete explanation of each one, including costs. Our service guy, Ivan, even improvised a visual aid with some stuff in the office t very clear and complete explanation of each one, including costs. Our service guy, Ivan, even improvised a visual aid with some stuff in the office to help explain how something was supposed to work and what was wrong with it so we could understand what was going on. Got the work done within the time estimate they gave. Ivan and the other service guys are always very friendly, helpful and cheerful! More
Ivan was incredible. His communication was timely and he worked to resolve the issue as quickly as possible. I am super grateful for his effort in making this repair happen as he worked with the warranty c worked to resolve the issue as quickly as possible. I am super grateful for his effort in making this repair happen as he worked with the warranty company. It was also really easy to get the car in quickly and once the decision was given to approve the work it was completed in short order. Couldn't be more satisfied. More
I could not get an appointment at my typical dealership for 45 days. My warranty was up at the end of the month, so I called Kline Nissan and they got me in the next day. Great customer service. They repai for 45 days. My warranty was up at the end of the month, so I called Kline Nissan and they got me in the next day. Great customer service. They repaired my car in a timely manner and the customer service was top notch. I will be bringing my car into this dealership for future maintenance and repairs. More
Great customer service - service reps are great. They all call me by name every time I come in. They always check in with progress reports when necessary when I'm waiting. all call me by name every time I come in. They always check in with progress reports when necessary when I'm waiting. More
From the moment I walked in the door, it felt like white glove service! Everyone was so incredibly personable, professional, and knowledgeable. I felt taken care of, everything was explained thoroughly, and glove service! Everyone was so incredibly personable, professional, and knowledgeable. I felt taken care of, everything was explained thoroughly, and I was treated like family. Chris was especially wonderful to work with. He was pleasant and made sure I felt right at home through the whole process. Very impressed with Kline Nissan, the service, the friendly faces, and the attention to my questions and needs. This was my first time buying a car, and it was my dream car and a dream purchasing experience. I could not have asked for better. Thank you, Chris, for the wonderful experience of helping me purchase my dream car! And thank you to Rob for helping me understand the financing and for helping me make the right decisions to fit my life and budget. Thank you guys! :) More
Great staff in all departments. All helpful and answered all question. One of three dealerships I will visit because of staff and how you do business all question. One of three dealerships I will visit because of staff and how you do business More
Very easy to make an appointment on their website, the price is outstanding ($29.99 for a full synthetic oil change), and was provided excellent customer service. price is outstanding ($29.99 for a full synthetic oil change), and was provided excellent customer service. More