
Kline Nissan
Maplewood, MN
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Our salesperson, Josh, was excellent. We were able to return our leased Nissan Murano and get a new Nissan to lease without any difficulty. The new car was thoroughly explained to us. It We were able to return our leased Nissan Murano and get a new Nissan to lease without any difficulty. The new car was thoroughly explained to us. It was a good experience. Questions that we had after we had left the dealership have also been completely answered without delay. More
⚠️Bad Customer Service! ⚠️ I purchased my second vehicle yesterday. Working with Mark was Great! However, I realized they missed a recall! I called service! When I called ⚠️ I purchased my second vehicle yesterday. Working with Mark was Great! However, I realized they missed a recall! I called service! When I called they admitted to missing the recall! Now I have to miss work to bring my newly purchased vehicle to be serviced. They refused to provide me a rental vehicle to drive while the 24k vehicle I just bought at their dealership was sent home with me not safe and ready to drive! More
Had my vehicle serviced this week @ Kline Nissan with service mechanician extraordinaire John S. He did exceptional service on my vehicle with through explanation of what was needed, the cost, choice service mechanician extraordinaire John S. He did exceptional service on my vehicle with through explanation of what was needed, the cost, choice of options as how to proceed, as well as time frame needed to do the repairs. He was honest, showed concern, and gave professional skilled opinion. I left my vehicle for repair, fully informed, without hesitation and worry, I knew exactly what to expect upon repair completion. He did not ply me with possible unforseen complication to increase repair cost and revenue. Even though there was every possibility do to the age of my vehicle and issues I was having. I've had vehicle repairs done at several automobile service centers, including dealerships where I've purchased from, and have never encountered such honesty care and integrity as I received from John S. at Kline Nissan. I also had a loaner vehicle which was very responsibly priced. I was checked in with my vehicle , and lined up with the loaner by Service Advisor Ryan J. Again, I was met with the utmost courtesy and friendly professionalism in Ryan J. expediting the loaner process and I was on my way. Upon my return to drop off the loaner, pick up and check out my vehicle, Ryan J. again had my paperwork ready to go. Without rush and some friendly conversation Ryan J. then brought my vehicle right up to the front door, repaired and freshly washed. He wished me a good day, I reciprocated to Ryan, asked him to extend my thanks and gratitude to John S. and I was on my way. Its not often these days to leave a business actually feeling like a valued customer, but that day was an exception and so was Kline Nissan, John S. & Ryan J‼ 💯 🏁 Yvonne N. 🙋👍👍 More
Got my oil changed and tires rotated. Fast, thorough, expertly done. Completed ahead of time given. Courteous staff. Comfortable environment as I waited for my car…. And to top it off, yo Fast, thorough, expertly done. Completed ahead of time given. Courteous staff. Comfortable environment as I waited for my car…. And to top it off, you all washed my car… More
Josh and Chris were full of knowledge! They asked great discovery questions and were able to educate me as though we were old friends or family. They asked great discovery questions and were able to educate me as though we were old friends or family. More
Ivan Le Count always provides great customer service and keeps me updated on the progress and items that may need to be addressed/fixed when I bring my vehicle in for service. I always appreciate the time keeps me updated on the progress and items that may need to be addressed/fixed when I bring my vehicle in for service. I always appreciate the time and effort he puts into making sure I have a great experience every time I bring my vehicle in for service. Thanks!! :) More