Kline Nissan

Kline Nissan is a leader in Sales and Service Tristan F. was my service advisor. I am so pleased and thankful for his professionalism and attention to detail. He is a wonderful asset to Kline an Tristan F. was my service advisor. I am so pleased and thankful for his professionalism and attention to detail. He is a wonderful asset to Kline and HE is the main reason I am willing to make the 3 hour (one way) drive to this dealership for all of my mechanical needs. Not only was he courteous, he showed genuine concern for my situation and he ensured I was well taken care of throughout the process. WHen he realized that the service was going to be more involved than a one day visit, he equipped me with a rental to get me on my way. I realize that Tristan can't do it alone, the customer oriented processes and procedures enable him to provide exceptional support and assistance. So to fully explain my experience, I am thrilled with the Kline technicians as well, they were thorough in their assessment and experts in their field. Their recommendations for fixing the sliding door on my NVPassenger were point on. This was the 3rd visit to a dealership to have the noisy door looked at, therefore, the silent ride home was a welcomed result of my visit. I am so very impressed with Tristan, the technicians and Kline I will certainly share my opinions with others searching for a dealership or vehicle. Thank you Kline for hiring and keeping quality employees, it speaks volumes about your dealership. More

Great Service! My salesman Adam was very prompt and polite throughout the whole process. It definitely set me at ease to not be pressured and be able to proceed thro My salesman Adam was very prompt and polite throughout the whole process. It definitely set me at ease to not be pressured and be able to proceed through the process smoothly. In addition to that it was an added benefit that he included the entire family from offering snacks, waters, and having toys readily available. He was awesome! More

Best Deal in Town ! No games, everyone seemed truly interested in making it a great experience for us. Advertised deal was 100% legit-best deal in the state! Sales rep P No games, everyone seemed truly interested in making it a great experience for us. Advertised deal was 100% legit-best deal in the state! Sales rep Pedro Cruz was awesome-A+. Also, good amount of inventory of the model we were interested in. More

Great overall lease experience! Very easy online shopping and leasing experience. Adam Bazille has assisted me on four separate deals. He is quick to follow-up and has everything but Very easy online shopping and leasing experience. Adam Bazille has assisted me on four separate deals. He is quick to follow-up and has everything buttoned up when I arrive. I will buy from Kline and Adam again and will encourage others to do the same. More

Best Customer Service I was very pleased with Adams service. He was VERY easy to relate to. He included both my husband and I when he was talking. He was so personable. I was very pleased with Adams service. He was VERY easy to relate to. He included both my husband and I when he was talking. He was so personable. He told us truthful things with pictures to back it up as I have an exotic animal and he has family with the same type of thing. He told me everything I needed to know about my new vehicle, gave me options asked if I had questions. Told me about the $9.95 oil change as long as I had the car. Showed me how to use options in my vehicle. Both of us laughed with the kick options for the back hatch as neither of us could do it. I didn't care as it was not my main reason for my purchase. I tell everyone I know about my purchase and I work in retail so I talk to alot of people. Thank you Adam for your excellent service and the care you showed and the time you spent with me. More

HORRIBLE SERVICE I am only giving it one star because no star is not an option. Brought my car in for a diagnostic, car is shaky when driving over small cracks and bum I am only giving it one star because no star is not an option. Brought my car in for a diagnostic, car is shaky when driving over small cracks and bumps on the road, car dies 5-10 minute after starting first thing in the morning, and engine light is on. My boyfriend set up an appointment online for 5:30pm, got there and was inform they don't do diagnostic after 4pm and that the website should've informed us or someone should've called to let us know. Ok, not a big deal, they gave us a rental; 2017 Rogue, smaller than my Murano but I figured it'll be ok since it will be just for a day. We ended up getting a quote back the next day with the diagnostic; cam shaft sensor $567.80, reprograming the ecu $153, axles $1081.38, alignment $130, outer tie rods $339.42, rear pads $380, and just to run the diagnostic $119.95 all for a grand total of $2,749.47. My boyfriend did talk down the price to $1,975. We picked up the car on Monday after work, engine light still on but was told it will go away after a few days or so and car is still a little shaky. Gave them the benefit of the doubt and left. The next morning the car died before I even left for work. Both me and my boyfriend had tried several times to contact someone and the front desk guy to bring our car back in. We were put on hold and left vm with no return call. Finally got a reach of someone at about 12:40pm just to be told they would talk to the tech who worked on my car and give us a call back. No call back so we called back at 5pm just to be told that the tech had left for the day and would hear back the next day. Today, my car died while making a turn at a busy intersection! Now they want us to bring the car back in tomorrow at 6pm and another diagnostic would be done free of charge and then go from there. On top of everything they can only offer a Rogue because that's their biggest rental. The rogue doesn't not fit 3 small kids all in car seat! How do I drive 3 small kids around when the car seat can not even be secured in with the hooks and the oldest one can not even be buckled in because the buckle now is stuck behind the other car seat?! I just spent almost $2,000 for nothing to be fixed and all they can tell me is they will run another diagnostic and go from there. I will never buy a Nissan again or go to this dealership! And would never recommend it to anyone. I wanted the pathfinder and had planned to start looking for one at the end of the year but looks like I will be bringing my service else where. More

Wonderful service I came in for service with Jen as my advisor. She was extremely helpful and explained exactly what would take place during my service. She was quick t I came in for service with Jen as my advisor. She was extremely helpful and explained exactly what would take place during my service. She was quick to get me taken care of once my vehicle was ready. I would recommend going to her anytime! More

Awesome I searched the internet and narrowed it down to 3 cars at 3 dealers. My first stop was Kline Nissan. I was approached by Chris Little. After sittin I searched the internet and narrowed it down to 3 cars at 3 dealers. My first stop was Kline Nissan. I was approached by Chris Little. After sitting down with him and talking about the car he pulled it up for me. We drove it, he showed me the service dept and my shopping was done. He was awesome. I am very happy with my new/used car and Chris was great. Thank you Missy More

Never buy a vehicle from Kline. You will regret it Bought a 2015 altima from Chris Little (he is great) and Kline Nissan. A week later I was hand washing it and found that the entire car was in an acc Bought a 2015 altima from Chris Little (he is great) and Kline Nissan. A week later I was hand washing it and found that the entire car was in an accident and fixed and repainted. The car was sold to me as NO ACCIDENT CLEAN CARFAX. That was not the case at all. Took it back to them and they were going to fix it and sent it to a shop that buffed the car with rocks and scratched the crap out of it. They do not have a body shop that they would use so they told me to take it to mine. I did and found out the bumper was epoxied on because all the brace work wasnt put back after the accident. They basically told me too bad. I will never buy another car from them and I wouldnt even recommend my worst enemy to buy one from them. Chris is great, but it is too bad he works at such a shady dealership. More