Kline Nissan

Thank you Randy Wimer I helped my daughter lease a new Nissan Sentra and Randy and the folks at Kline made it easy. My daughter stopped at a different Nissan dealer in tow I helped my daughter lease a new Nissan Sentra and Randy and the folks at Kline made it easy. My daughter stopped at a different Nissan dealer in town and was not treated like the young lady that she is. We drove to Kline Nissan and left with a new car! I highly recommend Randy and Kline Nissan. I'll be back again! More

Oil leak 2017 Nissan Murano And 2016 Nissan Rogue Brought my new 2017 Nissan Murano, only 350 miles on vehicle, for a really bad oil leak, bottom of engine and body crossmember and frame coated and d Brought my new 2017 Nissan Murano, only 350 miles on vehicle, for a really bad oil leak, bottom of engine and body crossmember and frame coated and dripping oil, dropped it off at Kline service advisor Dan said they would look into the problem, I asked to made sure they wipe down and clean the bottom of the engine, frame and crossmember, will take care of it he told me. A few hours later I get a call from Dan, he tells me they need to order a new oil pan and oil pan gasket, it will be coming from Chicago, parts will be here the next day, I said fine, and again asked him to be sure to wipe down and clean the bottom of the engine, frame and crossmember, he said will do. Picked the vehicle up the next day all done they tell me, get home and look under the vehicle, oil was cleaned from the bottom of the engine, but they never cleaned or wiped down the frame or the crossmember, still dripping oil from both, had to jack vehicle up and clean it my self. Called Kline service to complain, Dan is gone for the day they tell me, asked to have him call me the next day, he never called me back. Total disregard for my new vehicle, it`s on a hoist and you can`t clean it up!! WOW!! My daughter had her 2016 Nissan Rogue in for service at Kline last week, recall and tire rotation, said they did the recall and rotated the tires, she got home and noticed they only rotated the tires on the drivers side of the vehicle, what the xxxx, she called Kline service, lady said they were busy and someone would call her back later that day, they never called, she called them on Monday and asked for a refund on the tire rotation, the service manager check the cameras and saw that the service tech only rotated the drivers side tires, she was told that the tech was distracted and did not rotate the passenger side tires, refund coming in the mail, will see. I`m sure glad she didn`t have her oil changed their, whoops forgot to put the oil in. More

Thank You Chris Little & Kline Nissan I just leased a Altima a from Kline a week ago. Chris Little was amazing thru the entire process. Chris is very patient, thorough when explaining info I just leased a Altima a from Kline a week ago. Chris Little was amazing thru the entire process. Chris is very patient, thorough when explaining information, professional, knowledgeable and has the customers best interest at heart. I can't say enough good things about, Chris. I will forever be a Kline Nissan customer. Thank you, Chris for the exceptional service! - Darien N. Kellar More

Working with Adam Bazille is always a pleasure I've purchased several vehicles from Kline Nissan. Recently I purchased a 2017 rogue SL premium. Let me start by saying this car is AMAZING. I know I've purchased several vehicles from Kline Nissan. Recently I purchased a 2017 rogue SL premium. Let me start by saying this car is AMAZING. I know am the proud owner of TWO amazing nissans. My 2010 Nissan Altima is pushing 180,000 miles and still drives the way it did the day I bought it. I was so happy with the Altima I decided to give the rogue a try. It has exceeded my expectation. Working with Adam Bazille at Kline Nissan made the process so easy. Paper work was done ahead of time and I was in and out of the dealership quickly. He ran through all of the new bells and whistles and had me feeling confident about all of the new technology. I live in Wisconsin but continue to drive several hundred miles to Kline Nissan to purchase my vehicles from Adam. Anyone who is in the market for an honest, trustworthy sales person should definitely stop in and see him More

Trustworthy service advisor Bob Helgeson, my service advisor, quickly had problem diagnosed after car was towed--three days later I drove home with a new transmission. He is som Bob Helgeson, my service advisor, quickly had problem diagnosed after car was towed--three days later I drove home with a new transmission. He is someone I trust. More

Worst customer service experience....EVER! week-Edit I took my truck in to have a HVAC issue looked at on Wednesday. They said it would be 1.5 to 2 hours. At 1.5 hours I asked for an up week-Edit I took my truck in to have a HVAC issue looked at on Wednesday. They said it would be 1.5 to 2 hours. At 1.5 hours I asked for an update. Was told they were looking at it. I went for a walk around the building and there was my truck sitting out back. It hadn't even been brought into they bay. I went inside and was told they had to look at someone else's car. I insisted on a rental and went home. They called me at the end of the day and was told they couldn't find the problem. On Thursday they called me at the end of the day and was told that they still couldn't find the problem and they'd be going home in 10 minuets so I couldn't get my truck that day. Friday came and no calls. I called and left a message as to the progress and never heard from them. Saturday morning a finally got a call that I could come pick up my truck. When I arrived they told me I would be $119. I said I had an extended warranty so there shouldn't be a charge and asked what they did to correct the issue. They told me that they couldn't figure out the problem so it was a diagnostic fee. I told them that they hadn't diagnosed anything and I had gone without my truck for 3 days with almost no communication. They then said that If I wanted my truck back I was going to have to pay or they wouldn't allow me to take it. I called the service manager, Brian, and left a message. He did not call me back. I had to call again to get a hold of him. I told him of my experience and that I'd like to have some consideration on my bill. I explained the situation and that I'd been bringing my '04 Titan there since it was new until I replaced it with my '14 Titan that I had purchased there. He said just because their communication was lacking and they found nothing, they wouldn't refund me any money for my inconvenience. I told him I had been a costumer for 12 years and asked if he was willing to loose my business. He just said that if that's what I had to do then he's ok with it. They have lost my business. More