Kline Nissan

Tried to trade the car that I ended up with back after 2 1/2 days for my own car. Fought with the manager for 45 minutes just to get it! He also called me a LIAR! Kept saying that I smoked in the car. Why w 1/2 days for my own car. Fought with the manager for 45 minutes just to get it! He also called me a LIAR! Kept saying that I smoked in the car. Why would I smoke in a car that I hated?! Yes, I’m a smoker. So naturally my coat and things would smell like smoke as well. Said they found ash in the car. I had rolled down the back window to entertain my son while I smoked OUTSIDE!!! 😡 I never had the original paperwork that I signed saying that the car was officially mine AND I never gave them a down payment for the stupid car! They MADE me pay a $200 cancellation fee for the loan AND they’re also charging me for the mileage, bombing of the car to get rid of the smoke smell, and for “renting” the car for the 2 1/2 days! As far as I know, dealerships usually have a 7 or 14 day return policy if you’re not happy with the car. Mya Moua was very nice and friendly. She tried her hardest to help me get the car I truly wanted. And Juan even offered to let me have my old car back the day before. Mya and Juan both knew that I wasn’t very happy with the car that I had. Never have I ever been treated so rudely by a dealership before! Let alone be called a liar! Thats what really bothers me AND fighting just to get my old car back! I will never return to Klein Nissan in Maplewood! And I will NEVER recommend any family OR friends to go there. That was the worst treatment I have ever had from any dealership!!! 😡😡😡😡😡😡😡😡😡😡 More

Adam B was amazing!! I was pretty specific in what I wanted and he was so patient. He was knowledgeable as well as respectful and courteous. He is definitely an asset to the Kline organization!!! wanted and he was so patient. He was knowledgeable as well as respectful and courteous. He is definitely an asset to the Kline organization!!! More

We have worked with Adam purchasing 8 cars now and he is ALWAYS awesome to work with! We have had service work here done as well and they have also been very helpful and great to work with ALWAYS awesome to work with! We have had service work here done as well and they have also been very helpful and great to work with More

I have been using Kline Nissan for automobile maintenance and repairs for nearly 10 years and have been nothing but satisfied. I trust the work they do, that they are honest with me about what I need done, and repairs for nearly 10 years and have been nothing but satisfied. I trust the work they do, that they are honest with me about what I need done, and that they have my best interests in mind with their recommendations. Tristan is absolutely outstanding and will always be my preferred rep for as long as he remains with Kline Nissan. More

Good experience working with Adam. Explained cars features and options during the buying process and gave us a good price on a new Rogue. Pleased with the purchase. features and options during the buying process and gave us a good price on a new Rogue. Pleased with the purchase. More

Adam was wonderful! He answered all of our questions both about the new Murano and the paperwork! This is our 2nd Murano through Kline and we would hightly recommend them! both about the new Murano and the paperwork! This is our 2nd Murano through Kline and we would hightly recommend them! More

Staff on phone and in person were friendly and efficient and made sure all my concerns were addressed. Car was done in a very timely manner! and made sure all my concerns were addressed. Car was done in a very timely manner! More

Except for the electric car salesperson oh, all the people I saw in sales and service didn't wear masks until required by the state. Two of the three employees at service desk wore their masks below th people I saw in sales and service didn't wear masks until required by the state. Two of the three employees at service desk wore their masks below their noses. If they don't take care of themselves and their customers health I don't expect they're that great at taking care of cars either. More