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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 310 reviews
February 21, 2021
Awesome sales and finance team. Focused on customer experience. Friendly, courteous and all around great experience. Hands down way above other dealerships I’ve visited. Thanks Mya, Brent and Krystal. experience. Friendly, courteous and all around great experience. Hands down way above other dealerships I’ve visited. Thanks Mya, Brent and Krystal. More
by Mandourm018
Employees Worked With
Mya, Brent, Pam Guilford, Krystal Erickson
February 13, 2021
Nissan Kline is a great company! Have never bought a Nissan vehicle before and they made us feel very comfortable and answered all our questions. So excited we bought a Nissan Rogue! Josh Emerick did a Nissan vehicle before and they made us feel very comfortable and answered all our questions. So excited we bought a Nissan Rogue! Josh Emerick did a great job and very professional with us and kept us in the loop at all times of all the steps we would be going through to final the sale. Thank you so much! More
by SarahP
Employees Worked With
Josh Emerick
December 26, 2020
I’ve purchased 3 new Nissans from Kline over the past 6 years. Each experience has been worse than the last. Horrible customer experience! From promised services that that they never delivered on, to simpl years. Each experience has been worse than the last. Horrible customer experience! From promised services that that they never delivered on, to simply bad customer service. I could go on and on. More
by AaronF
Employees Worked With
Pam Guilford
December 18, 2020
This is my 3rd purchase from Kline. I have always had an excellent experience with them in my purchase and service needs. I cannot more highly recommend a car salesman than Adam! excellent experience with them in my purchase and service needs. I cannot more highly recommend a car salesman than Adam! More
by rjenson
Employees Worked With
December 17, 2020
Very helpful salesperson went over several options which I really appreciated. In fact I came in thinking I knew what I wanted but once shown something different I went another way. And I'm very happy I di I really appreciated. In fact I came in thinking I knew what I wanted but once shown something different I went another way. And I'm very happy I did. More
by Dana M.
Employees Worked With
Christian
December 10, 2020
Adam was very knowledgeable but not pushy or high pressure. We were able to take our time and consider our choices without feeling rushed or intimidated in any way. The experience was both relaxed pressure. We were able to take our time and consider our choices without feeling rushed or intimidated in any way. The experience was both relaxed and attentive at the same time, which as a salesperson, isn't an easy balance to strike. Adam did it beautifully. More
by colleenr
Employees Worked With
December 06, 2020
Tried to trade the car that I ended up with back after 2 1/2 days for my own car. Fought with the manager for 45 minutes just to get it! He also called me a LIAR! Kept saying that I smoked in the car. Why w 1/2 days for my own car. Fought with the manager for 45 minutes just to get it! He also called me a LIAR! Kept saying that I smoked in the car. Why would I smoke in a car that I hated?! Yes, I’m a smoker. So naturally my coat and things would smell like smoke as well. Said they found ash in the car. I had rolled down the back window to entertain my son while I smoked OUTSIDE!!! 😡 I never had the original paperwork that I signed saying that the car was officially mine AND I never gave them a down payment for the stupid car! They MADE me pay a $200 cancellation fee for the loan AND they’re also charging me for the mileage, bombing of the car to get rid of the smoke smell, and for “renting” the car for the 2 1/2 days! As far as I know, dealerships usually have a 7 or 14 day return policy if you’re not happy with the car. Mya Moua was very nice and friendly. She tried her hardest to help me get the car I truly wanted. And Juan even offered to let me have my old car back the day before. Mya and Juan both knew that I wasn’t very happy with the car that I had. Never have I ever been treated so rudely by a dealership before! Let alone be called a liar! Thats what really bothers me AND fighting just to get my old car back! I will never return to Klein Nissan in Maplewood! And I will NEVER recommend any family OR friends to go there. That was the worst treatment I have ever had from any dealership!!! 😡😡😡😡😡😡😡😡😡😡 More
by skinnycatsmeow
November 27, 2020
Adam has done a great job with my new Altima Platinum. It has been one of the best experiences in car buying I’ve ever had and I’ve bought many cars in my lifetime. Thanks again Adam. has been one of the best experiences in car buying I’ve ever had and I’ve bought many cars in my lifetime. Thanks again Adam. More
by Altimaguy
November 13, 2020
Adam B was amazing!! I was pretty specific in what I wanted and he was so patient. He was knowledgeable as well as respectful and courteous. He is definitely an asset to the Kline organization!!! wanted and he was so patient. He was knowledgeable as well as respectful and courteous. He is definitely an asset to the Kline organization!!! More
by Malynngreene
