Klick Lewis Chevrolet - Service Center

To buy a vehicle is great but the service is a rip off changing a bulb 45.00 is insane you pay 10.00 for two they changed 1 and it takes less than 5 minutes. This was a brake light bulb and the vehicle wa changing a bulb 45.00 is insane you pay 10.00 for two they changed 1 and it takes less than 5 minutes. This was a brake light bulb and the vehicle was bought there to top it off. The service manager answer was I have to pay my guy to put it in. That's a rate of 420.00 an hour More

Took my car in for inspection. Richard depugh in the service department was great. He was super nice and very helpful. And my car got done very quick. And they were quick to give Richard depugh in the service department was great. He was super nice and very helpful. And my car got done very quick. And they were quick to give me a call when it was done More

Spoke with Service Manager on 9 June 2021 regarding an invoice. The Service Manager was professional, understanding, and took the time to understand the customer's concerns and frustrations. The issue w invoice. The Service Manager was professional, understanding, and took the time to understand the customer's concerns and frustrations. The issue was resolved quickly and I was pleased with how the situation was handled. I am a long-standing customer of Klick Lewis and given the level of service will continue to be for a long time. More

Klick Lewis best service Excellent customer service. Always professional, knowledgeable, courteous. Go the extra mile to be sure their customers are satisfied. Definitely reco Excellent customer service. Always professional, knowledgeable, courteous. Go the extra mile to be sure their customers are satisfied. Definitely recommend them for service and sales. More

Awful Rep[air Service Experience I took my vehicle in for an annual inspection and was told that the driver's side mirror needed to have the glass replaced because it was clouding ove I took my vehicle in for an annual inspection and was told that the driver's side mirror needed to have the glass replaced because it was clouding over. Since it was just the glass (GM part 88981032 which is about $45), and it was explained to me they can easily "just pop it in", I said to go ahead with the repair before asking for an estimate as it would most likely be inexpensive.. When I received the bill, the cost was over $400 for the mirror. I contacted GM and they explained to me that $400+ would be what an ENTIRE mirror assembly would cost, not just the glass which would be, as said, around $45. But, when I checked the mirror assembly, I noticed I still had the original part and just new glass (I know this because of the presence of small scratches that have been on the mirror housing). That was my first issue with Klick Lewis service. A couple of months later, I had to take the vehicle back for service as it started squealing. They diagnosed the issue and stated it was the tensioner pulley and serpentine belt. Both items were replaced, but the car still squeals just as bad as it had before. This is not my main concern, although it's not ideal. What made this visit worse was this: while I was at the service department, I mentioned that my HVAC control unit was failing (flashing which is a very common issue) and would eventually need replaced. I asked them to quote me a price, which they happily did. All good so far, but when I got home and looked over my bill for the belt and pulley replacement, I noticed they charged me $112 to "diagnose the A/C system" - which is NOT something I had even asked for. So, needless to say, this hasn't left me wanting to ever go back to Klick Lewis for any purchases or vehicle service. More