Klick Lewis Chevrolet
Palmyra, PA
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Bob returned our phone calls faster than we could have ever expected. We needed a new vehicle due to an accident my wife was in and our vehicle had been totaled. As a result of the accident and her injuri ever expected. We needed a new vehicle due to an accident my wife was in and our vehicle had been totaled. As a result of the accident and her injuries, my wife was unable to assist in the selection of a new vehicle. She loved our 2005 Avalanche and her wishes were to replace it with one like we had. Our price range was a major factor. Being able to meet with Bob late in the day on a Saturday was fantastic. Listening to our needs to find an Avalanche that compared to the one we lost, he went out of his way to explain and search for one. He was able to locate one that met all our needs. Options, price and expedience were paramount. We needed to return the rental vehicle that the other individual's insurance agency permitted (very short term!)and Bob respected that. He did not want us to have to spend any of our own finances for additional rental amounts. Supplying me with car-fax and current Chevrolet and GMC pictures and giving me the time to take them home to show my wife was great because it gave her the opportunity to feel a part of the process. I believe he went beyond my expectations with his personal interest in our situation. Our new Avalanche arrived within two weeks due to the weather conditions and the condition and appearance was well beyond our expectations. It is beautiful. My wife cried when I came home with the vehicle. She got something back that was taken from her. She feels that the Avalanche and it's construction, saved her life that day. The Firefighters and EMT's that responded said that she could not have been in a better vehicle for such an accident. The Klick Lewis dealership and especially Bob Holland should be commended highly for giving me and my family such a great experience in such a troubling time in our lives. Bob's knowledge and professional attributes are to be commended. We will certainly recommend him and Klick Lewis in the future and can guarantee that with two Adult children, we would never go anywhere else. With heartfelt sincerity, James and Kelly Kilroy More
Rick was an excellent Salesman. He took us on a test drive and explained all the features of the vehicle we were looking at. He even went the extra mile to look for a dealer trade for the vehicle we wa drive and explained all the features of the vehicle we were looking at. He even went the extra mile to look for a dealer trade for the vehicle we wanted since there was not one on the lot. We would deal with Rick again. More
Firstly, I don't like car sales people at all. My son was looking for a car, Keith came out to speak with us, we told him what my son was looking for and what he could afford to put down and pay each month. looking for a car, Keith came out to speak with us, we told him what my son was looking for and what he could afford to put down and pay each month. Instead of saying 'you've got to be kidding', he said ok lets go and talk. He was very friendly, kind and he worked with us 100% to get the car my son wanted at the price he wanted with putting down less than $500 and getting a monthly payment where he was happy. Keith was wonderful and I would recommend him to EVERYONE he will work with you, I will be going back as, when and if I need to get another car. Oh, and the car is beautiful, except for the fact it's red and my 17 year old is driving it, lol. Keith has restored my faith car sales people. More
Bob Holland had gone to the Hamptons to bring this Acadia back for his daughter to purchase. Instead, I came onto the lot and had already fallen in love with this vehicle. He was more than happy to work with back for his daughter to purchase. Instead, I came onto the lot and had already fallen in love with this vehicle. He was more than happy to work with me and do what he could to make this deal. It was a great experience and I love my Acadia. I couldn't be happier! More
I am grateful for the amazing customer service I received at Klick Lewis. I really felt like everything was being taken care of and I did not have to worry about a thing. They went out of their way to make s at Klick Lewis. I really felt like everything was being taken care of and I did not have to worry about a thing. They went out of their way to make sure my car got done quickly and correctly. Ben did a great job of keeping me informed and went above and beyond. I was extremely impressed with the quality of service I received. More
Our first suburban was bought over 15 years ago.That car had over 300,000 miles when we gave it to a friend.The next suburban was traded in with over 250,miles. A used trail blazer was purchased and just re had over 300,000 miles when we gave it to a friend.The next suburban was traded in with over 250,miles. A used trail blazer was purchased and just recently a new Tahoe. I feel very comfortable giving an outstanding recommendation to all that are a part of this dealership.There commitment to their clients is five star. Through the years we have obviously spent much time with the service department. Ben Rodriquez and the whole service dept. is exceptional.They are always able to accommodate our schedule for service,whether a scheduled apt. or last minute. They are knowledgeable,caring,courteous and no matter what crisis one of cars was having near or far they always took the time to help us out. Because of this great service on our cars, the need to purchase new cars has been limited.However,whenever that time came, Alan Cook was there to help. Helpful and knowledgeable to the needs I had.The purchases were completed quickly,efficiently and with very little stress. Everything was taken care of. This high standard of service and sales is present throughout the dealership. From the first phone call, answered by their core of friendly office staff, to the time you pick up your vehicle it is a positive experience. More
Dan Dibblee and Alan were super to work with. They made buying a new car a wonderful experience. They were very organized and efficient and answered all of our questions. Dan was extremely helpful in teach buying a new car a wonderful experience. They were very organized and efficient and answered all of our questions. Dan was extremely helpful in teaching me all of the new features on a new vehicle. More
Phil was very friendly and knowledgable. He helped us to schedule the necessary maintenance and repair of our vehicle at our convenience. He also explained all of the necessary repairs and the associated co schedule the necessary maintenance and repair of our vehicle at our convenience. He also explained all of the necessary repairs and the associated costs. All of the work was conducted profesionaly and within the timeframe we needed and in a professional manner. More
i saw the 2000 Camaro SS on your website and wanted to look at it, though I am not ready to purchase at this time Rick was very helpful, courteous and friendly and when I am ready to purchase I will defin look at it, though I am not ready to purchase at this time Rick was very helpful, courteous and friendly and when I am ready to purchase I will definately come back to your dealership. Steve Michael More
Purchased new tires for our Envoy. Phil provided the best price and was able to schedule the appointment within a few days of my call. I had the Envoy in for warranty service on prior issues and Phil t best price and was able to schedule the appointment within a few days of my call. I had the Envoy in for warranty service on prior issues and Phil the service advisors at Klick Lewis always provide top service. More