Klement Chrysler Jeep Dodge RAM - Service Center

I took my 21 jeep gladiator in for an oil change. Left the dealership and went home. Just before I got home my low oil pressure light came on. I got home and found oil pouring out underneath my engin Left the dealership and went home. Just before I got home my low oil pressure light came on. I got home and found oil pouring out underneath my engine. There was oil all over my engine and all on my drive tram. Had to call the dealership for them to tow it back in and find out what was going on. Come to find out the oil filter was half on. They did redo the oil change and clean the motor and driver train. They told me to drive it over the weekend to see if it made any noise or ran ok. I think I should have got some kind of warranty on this mistake. Cause I don’t know if the oil got up into my drivetrain or what. I brought it to a dear ship that is supposed to be trained. I would have expected this at Walmart or oil line place. More

New facility looks great. All of the staff were very helpful. Parts department did a great job which is often not the case at car dealerships. All of the staff were very helpful. Parts department did a great job which is often not the case at car dealerships. More

It’s so freaking friendly and always helpful quick problem solving dealership Love Karl Klement problem solving dealership Love Karl Klement More

Very nice place to bring my vehicle for repair and services. The service writer was excellent. services. The service writer was excellent. More

The new dealership is very nice. It makes for a more pleasant experience along with the very friendly service that you receive as soon as you arrive. I highly recommend Karl Klement It makes for a more pleasant experience along with the very friendly service that you receive as soon as you arrive. I highly recommend Karl Klement Chrysler Jeep Dodge in Decatur. They always make sure you’re taken care of and satisfied. More

Friendly staff service was completed in a very timely manner and will continue to do business with them manner and will continue to do business with them More

The best experience I've ever had at any dealership, anywhere. Period. Dason and Kevin took amazing care of us!! anywhere. Period. Dason and Kevin took amazing care of us!! More

Very clean and modern. You get Free snacks or coffee and drinks while you wait You get Free snacks or coffee and drinks while you wait More

Fast service time. The crew was very knowledgeable about my service needs. Made a recommendation and I have been very pleased. The wait area is so beautiful The crew was very knowledgeable about my service needs. Made a recommendation and I have been very pleased. The wait area is so beautiful More

Great 👍 job! !! The sales team has always been great but now the service is now 100%keep it up !! The sales team has always been great but now the service is now 100%keep it up More