Klement Chrysler Jeep Dodge RAM
Decatur, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Incredibly professional and knowledgeable staff. Didn’t feel pressured at all during the process. Finance manager, John, is incredibly helpful. Love my new ram! I’ll never go anywhere else again. Didn’t feel pressured at all during the process. Finance manager, John, is incredibly helpful. Love my new ram! I’ll never go anywhere else again. More
My car buying experience with Karl Klement Dodge dealership was by far the smoothest I've experienced. The team was great and communicated every step and detail along the way. I would recommend this dealership was by far the smoothest I've experienced. The team was great and communicated every step and detail along the way. I would recommend this dealership to anyone and everyone! More
They have taken care of me twice once on a used mustang and once on a brand new 2022 charger and I love the car more and more every day! I will certain be back for the next time i buy a vehicle! The servic and once on a brand new 2022 charger and I love the car more and more every day! I will certain be back for the next time i buy a vehicle! The service department has taken care of me just as well I never go anywhere else!! More
They estimated my trade in 10K below KBB value. When confronted, Andrew said we dont use KBB value. However, for the car they sell KBB is the one they go with. Interesting! Then Andrew said our trade in confronted, Andrew said we dont use KBB value. However, for the car they sell KBB is the one they go with. Interesting! Then Andrew said our trade in price is based on the market, so i sent him examples of cars that are currently on sale for ~10K more than his estimate. Frauds. Do not buy from Andrew or the dealership! More
Refused to give information/Good luck on parts here Took my truck in for a recall. While there I tried to get the PIN number for my truck from the service dept. The man there said he would need regist Took my truck in for a recall. While there I tried to get the PIN number for my truck from the service dept. The man there said he would need registration, ID etc. to be able to get that for me. When I supplied the asked for information, he then said he couldn't get it for me I would have to call Chrysler customer care. Upon leaving the dealership, I did call Chrysler customer care. Who told me that the parts people should give that to me and I should return there. I told him that wasnt an option at this time. So he was nice enough to call another dealership and get it all arranged so I go into the parts counter ask for the right person and he will give me the number. How hard would it have been for the original dealership to perform some customer service and call Chrysler for me. ZERO customer service provided by the Parts dept. here. Repair guys were awesome. Unfortunately dont know that I will ever return to this dealership. Also conveniently the general manager was out of town. More