Klein Honda - Everett Service Center

I normally don't write reviews but when people go out of their way like Joey and Jim you should tell people. Joey did a great job in getting my car fixed especially since it was an emergency and on a Friday their way like Joey and Jim you should tell people. Joey did a great job in getting my car fixed especially since it was an emergency and on a Friday and Jim the shuttle driver not only took me to McDonald's he even had coupons for a free Coke that he gave me. Klein Honda took what I thought was a horrible day and made it a whole lot better More

I loved dealing with Chiquita she was friendly, knowledgeable and very helpful. I have been telling everyone to bring their Honda's here for service!! knowledgeable and very helpful. I have been telling everyone to bring their Honda's here for service!! More

Ryan and CJ are great! They always help me and make sure I get the best deal on whatever my CR-V needs. I work Nordstrom's and I know what good customer service is and because of them I drive an extra 10 mi I get the best deal on whatever my CR-V needs. I work Nordstrom's and I know what good customer service is and because of them I drive an extra 10 miles More

I stopped by Klein Honda to have my car looked at because I noticed it was leaking oil. Turns out oil was leaking out of the filter gasket. Joey was so very nice about the whole thing. They changed the oil a I noticed it was leaking oil. Turns out oil was leaking out of the filter gasket. Joey was so very nice about the whole thing. They changed the oil and put on a new gasket for no charge. I don't go to Klein Honda for oil changes very often but I always have a great experience. All of the service people that I have dealt with have always been very professional. I am going to start having my oil changed at Klein for now on More

I was very pleased with this service experience. Rachel provided guidance of a radiator flush service that was not needed at this time and made sure I received my Boeing related discount and car wash! provided guidance of a radiator flush service that was not needed at this time and made sure I received my Boeing related discount and car wash! More

I have an older Honda accord that was having transmission issues. CJ Wahl was very helpful in providing me with options for what I should do given the age and mileage of the car. After it was determined we w issues. CJ Wahl was very helpful in providing me with options for what I should do given the age and mileage of the car. After it was determined we would replace the transmission with a refurbished one, CJ provided excellent email and phone communication throughout the process. The price was reasonable,he provided me with a loaner car to get me back to Seattle (when he didn't have to)and when it needed some final fine tuning after the transmission was installed, they were able to fit me in right away. What sets him aside from other service advisors I've experienced at other dealers is that he is not only knowledgeable,communicates well, and is honest, but he takes the extra effort to explain the details without being condescending. As a woman, our guard is always up when dealing with car issues so as to protect ourselves from being taken advantage of. In all of my service experiences, he is the only one who I would trust regarding issues with my car. My experience in working with him was nothing but top notch! Not to mention Klein Honda has the cleanest bathrooms and the best magazine selection for women! More

I had a wonderful experience getting service for my Honda from this dealer. I had shipped around the area for just pricing and when I got to Klein they were not only the best priced for my service but they t from this dealer. I had shipped around the area for just pricing and when I got to Klein they were not only the best priced for my service but they took the time to explain what was wrong with my vehicle and how I could prevent further issues in the future. I never felt rushed or pressured to have extra work done. Ryan took the time with me to explain why the work needed to be done I came in the a sheet from another dealer with a list of items I needed to get fixed. Ryan sat down and showed me where they were up selling me and what actual work needed to be done. My experience was a refreshing change from the runaround I am used to getting when having my vehicle serviced. I feel great about the work that was done and that it was done right. I highly recommend this dealer for others needing their vehicles serviced. - Andrea More

I have never liked to take my car for service to a dealership in fear that it would cost "so much more" than taking it somewhere else. I was proven wrong over the last few weeks. I needed new brakes o dealership in fear that it would cost "so much more" than taking it somewhere else. I was proven wrong over the last few weeks. I needed new brakes on my Accord and went to Les Schwab and got a pretty pricey quote. I immediately called Klein Honda to see what it would cost to get my brakes done there. Ryan happened to answer the phone and gave me a quote that was literally hundreds of dollars cheaper. I went there the next day for the brake job and was beyond impressed with every single persons customer service skills. I have now had several cool additions made to my accord, and plan on doing quite a few more in the near future. I will never take my car anywhere else now. Ryan does an amazing job managing this top of the line service dept, you can tell by how his staff treats all there customers--it all starts from the top. Thank you Ryan and the entire staff at Klein Honda service dept. More

The service I recieved was far more than I expected, curtious nice and very understanding of my situtation and worked with me to get the service my vehicle needed. Thank You, curtious nice and very understanding of my situtation and worked with me to get the service my vehicle needed. Thank You, More