Klein Honda - Everett Service Center

We always get our Honda serviced here and get excellent service as well as discounts too! We bought our car from them as a certified used vehicle with less than 20,000 miles on in and have not had any repa service as well as discounts too! We bought our car from them as a certified used vehicle with less than 20,000 miles on in and have not had any repairs needed. Regular maintenance is the key! This is our 3rd Honda and the 1st one went over 200,000 miles before we traded it in. More

Steve had been very helpful, polite, and professional. He was very patient in going through problems/issues in my car and got extra miles in resolving them. Thank you Steve. was very patient in going through problems/issues in my car and got extra miles in resolving them. Thank you Steve. More

Rachel was the first person I interacted with. She is very friendly and prompt and provided good information on recommended service and kept me posted on the wait time while I was in the lobby. I had req very friendly and prompt and provided good information on recommended service and kept me posted on the wait time while I was in the lobby. I had requested to her that the technician should look at my lights as I felt I needed a new bulb replacement. She worked with Joey to determine that I indeed needed a replacement. Joey explained why lights flicker due to the filament and sometimes I would notice the light was working properly and other times it would dim out. They both recommended I get it replaced which I was prepared to do. I was very happy when they told me that Honda would cover the cost of the bulb and installation! The technician replaced the bulb in less than 5-minutes and I was on my way. More

Professional and curtious from the time I pulled in to when I checked out. I purchased my car there and the service for both sales and service is excellent. Thank you! when I checked out. I purchased my car there and the service for both sales and service is excellent. Thank you! More

I have been coming to Klein since I had my first 1978 Honda. (We have had 7 Hondas)I like knowing the staff. Recently you installed the "Jiffy Lube" on the back of the lot and I lost all contact with w Honda. (We have had 7 Hondas)I like knowing the staff. Recently you installed the "Jiffy Lube" on the back of the lot and I lost all contact with who I thought were knowledgable and professional people. The "Jiffy Lube" feature does not work for me. I can do that at the real Jiffy Lube in my neighborhood. This past week, due to construction I actually was served at the "real" service desk and I much appreciate dealing with professional people. I live in Kirkland but I have been loyal to Klein. I hope the Jiffy portion goes away!! More

Kline Honda has serviced my Pilot since I bought it new in 2009. They've done all of my routine and preventive maintenance without a hiccup. They are always professional, informative, courteous and frien in 2009. They've done all of my routine and preventive maintenance without a hiccup. They are always professional, informative, courteous and friendly. Their employees are very competent and provide professional service. No matter who helps me I always leave feeling like I was a special person. I have never been dissatisfied with any of the work done. Best part of all is that I can trust them! More

I am giving a positive review of the service department. I am not sure if it was Steve Shosky I interacted with in service or not. Pretty sure. Every time I take my car in for service I am always greeted at I am not sure if it was Steve Shosky I interacted with in service or not. Pretty sure. Every time I take my car in for service I am always greeted at the door or even at my car. I have never had to wait to get checked in for service. Upon completion of my service visit I have always been given a rundown of what exactly they checked and/or repaired/replaced and given me an explanation of why everything was done the way it was. I always choose to keep my Accord’s serviced at the dealership to ensure that I am up to date with the required maintenance and that genuine Honda parts are used on the vehicle. The outstanding job of your service department and your sales staff on my fist Accord purchase was the reason I chose to come back and purchase a new Accord within this past year. I will definitely bring my business back to Klein for purchase of another Accord whenever that time may come for me. Thank you very much. Mike Nisbet More

I brought my car in for diagnosis because a service engine light was on. You did the diagnosis for free. The Nissan dealership was going to charge up to $110 to diagnose the problem. Ryan checked th engine light was on. You did the diagnosis for free. The Nissan dealership was going to charge up to $110 to diagnose the problem. Ryan checked the car out, couldn't find anything wrong but adjusted the gas cap in case that was triggering the light. He reset the light and charged me nothing. All in about 10 minutes time. Who can complain with that! More

Service folks can be abrupt sometimes (especially on the phone). In person, they are usually better. I feel that explain my options well and offer choices for servicing car needs. phone). In person, they are usually better. I feel that explain my options well and offer choices for servicing car needs. More