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Klein Honda

Everett, WA

4.5
595 Reviews
LIFETIME WARRANTY INCLUDED ON ALL NEW AND MOST USED! At Klein Honda in Everett, we strive to deliver quality care with value and integrity to EVERY guest. Come experience why Klein Honda in Everett is one of the fastest-growing Honda dealers in the Seattle metro area! With a courteous sales and service staff, you'll see why Klein Honda's tagline of "A Friend of the Family," is fitting for the treatment and experience you will discover. We look forward to your visit and be sure to ask about our LIFETIME Brake Guaranty or our 7-Day, No Questions Asked Used Vehicle Exchange Program! PLUS, Klein Honda services all makes and models and we will MEET OR BEAT any competitor's price! Visit KleinHonda.com for current coupons and specials. Save today!
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10611 Evergreen Way

Everett, WA

98204

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Showing 595 reviews

November 04, 2011

By far worst car buying experience I have ever had. My husband and I bought a "certified" used car off their lot 3 weeks ago and could not be more disappointed with our experience. I should have known bet More

by J and R Rowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Cosman, Tim Fletcher, Shain Patrick
Nov 18, 2011 -

Klein Honda responded

Klein Honda is sorry to hear of our customers concerns with their used vehicle. The vehicle in question is a 2004 Volvo XC90 that had just under 70,000 miles when purchased. As any used vehicle, reasonable wear and tear must be factored into the expectations as to its condition. A minor oil seepage is not uncommon on a vehicle that is 8 years old. What is uncommon is for a dealership to offer a no questions asked 3 Day exchange program. During this 3 Day period the customer has the opportunity to have the vehicle inspected by anyone they wanted and if the vehicle did not meet their exceptions it could have been exchanged. No questions asked. The customer purchased this vehicle on October 14th and did not contact Klein Honda Service or the warranty phone until October 28th. Klein Honda did perform a 123 point inspection and did repair or replace items that needed attention. The items described in the review were items that do need replacement due to wear, and our inspection found them to be acceptable. There was at inspection no oil leaks, but there was oil seepage which is very common on all cars with 70,000 miles on the odometer. Klein Honda did replace one of the wheel bearings and after inspecting the other bearing twice, we found normal play for the year and mileage. The battery tested good on both the hand held testers and the Advanced GR8 diagnosis machine. In addition to the 3 Day exchange, Klein Honda did include at no additional cost, a 1 month/1,000 miles warranty that covers mechanical failures. This vehicle has not experienced any mechanical failures. With our no questions asked, 3-day exchange policy and our limited warranty, we do stand behind the vehicles we sell.

August 18, 2011

Nate was the best car salesman I have Ever worked with I will reccomend him to all my friends Thanks Nate If you want a honest and friendly salesman talk to nate More

by mtwalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Cosman
August 16, 2011

Great car salesman. Will listen to customer's wants and provided great service. Totally understood what we were looking for in a new car and did everything he could to give it to us. More

by kinchang67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amoore K.
August 15, 2011

We bought our Honda CRV from Klein Honda in Everett. We got a great deal and our overall experience was spectacular. The sales staff and manage were very friendly and helpful. We will be doing all future b More

by cultumg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
August 14, 2011

We came in to Klien Honda looking for a new vehicle. We worked with Jared and found him to be very professional and knowledgeable. We had been to other car dealers and did not find them to be nearly as goo More

by steph2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Stockdale
August 14, 2011

Best salesman ever!!! His attention to detail was legendary!!! I was extremely impressed by his professionalism. He deserves a promotion! I will refer all my friends and family to Klein Honda.. More

by lafonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeromie martinez
August 13, 2011

I would recommend Klein Honda in Everett, Wa to anyone who would like a great deal on a used vehicle. They offer great customer service along with quality vehicles at a decent price. Salesman Nate Cosman More

by honestk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Cosman
August 13, 2011

Im very satisfied with the customer service, the price and my new car. I came to get a car I wanted for the price I could afford and Jared made it happen. Thank you so much! More

by MaratC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
August 13, 2011

I went to Klein Honda after seeing a used car they had online that I had been trying to find. The car had been sold by the time I got there but my salesman, Jared Stockdale, thought he might be able to f More

by adl422
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Stockdale
August 12, 2011

My Name is Samath Mith and recently I've visited Klein honda in Everett and bought a 08 honda CRV. My sales Man was AMoore. Very Cool nice and reasonble man. We were totally satisfy with our purchase and More

by vtecit4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amoore
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