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Klein Honda
Everett, WA
596 Reviews
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596 Reviews of Klein Honda
August 06, 2025
Sean and his sales manager got my deal done. I am tough to deal with and they were patient and understanding of my circumstances. And thank you Klein Honda. I am tough to deal with and they were patient and understanding of my circumstances. And thank you Klein Honda. More
by gr54
Employees Worked With
Service Manager, Steve Shosky is great., Q Ali, Arash Rasuli, Sean Johnstone
June 19, 2024
I was to drop my car off for service ,I had called the day before and asked if they had a car rental I could get. The person in service said no problem. She went and checked to make sure a car was availab day before and asked if they had a car rental I could get. The person in service said no problem. She went and checked to make sure a car was available. She said everything was good and to bring insurance card, credit card, drivers license. I get there and NOOOOOO you can not get a car for just an oil change. Needless to say I did not get my oil changed. Manager was very rude and just kept asking why I made an appointment when I had one with them, I tried to explain that it was a very important doctors appointment and they could get me in early. He did not care one bit just kept asking why I made an appointment when I had one with them, He would not even listen to me kept talking over me and I said just give me my keys I am done with this kind of treatment. I would have not made the appointment if I was told I could not get a car. More
by julsgemingfun
Employees Worked With
Did not get name
April 16, 2024
I was not happy with my experience. I came in 3 times to do my research on what car I wanted and to test drive different options. I gave my offer for a car and they told me they wouldnt I came in 3 times to do my research on what car I wanted and to test drive different options. I gave my offer for a car and they told me they wouldnt counter because I was talking to another dealership. Instead I walked out, they texted when I was already at the other dealership and wasted my time. They could have given me an offer and I would have stayed and dealt with the other dealership over the phone. I had enjoyed working with Edmond and wanted to give my business to him. Instead, I ended up taking my business elsewhere because I was not given the respect and courtesy that my time deserves. Not only that, is when Edmond checked in and I explained why I went another direction I didnt even get a return text.... was just left unread. I have a second car to purchase and sadly they will not get my business and lost out on probably 85K in car sales. More
by Allix
Employees Worked With
Edmond
February 22, 2024
I had my vehicle serviced at klein honda, After service the driver seat stopped working. Now they are not taking responsibility for it. Even I was asked money for diagnosis. the driver seat stopped working. Now they are not taking responsibility for it. Even I was asked money for diagnosis. More
by vivekgupta1981
Employees Worked With
Ali Alazadi
December 11, 2023
Attempted to get an upfront cost prior to entering the showroom and Erika said they only deal in person. We were looking to buy a new Honda, knew exactly what we wanted and they had one, but refused a pri showroom and Erika said they only deal in person. We were looking to buy a new Honda, knew exactly what we wanted and they had one, but refused a price quote. Disappointed in their reluctance to be honest and up front with their pricing. Moved on to a reputable, honest dealer and you should too. More
by papasloane
Employees Worked With
Erika Guthrie
October 05, 2023
Q and Remington were a pleasure to work with. I was very happy with how they worked with us. There was no pressure to buy. Remington was very helpful in getting all the information I wanted for I was very happy with how they worked with us. There was no pressure to buy. Remington was very helpful in getting all the information I wanted for the car I was looking at. Q Ali the finance manager also was no preasure. yet explained things very well. I am the one who hates buying cars with extra add-ons and dealing with car salesman. Non-commissioned staff, could be the reason why I was not lied to, by the sales and finance department. It makes sense how Q earned those well deserved awards being honest and transparent and actively listening to our needs. And Remington is one the best car sales person I've had pleasure of dealing with. My experience at Klein Honda in Everett location was very good and I would return. 5/5 stars. More
by lasaji_24
Employees Worked With
Q Ali, Remington Read
October 01, 2023
This dealership does not give good pricing, it gives absurdly ridiculous pricing - the underlying assumption is that the customer is an idiot. They were offering $1000 for my car as trade-in value, that absurdly ridiculous pricing - the underlying assumption is that the customer is an idiot. They were offering $1000 for my car as trade-in value, that other dealer gave $5500 for. They were charging $5k more for a 2019 Toyota Highlander with 53k miles and I got a 2019 Audi Q7 with 14.5k miles with extended warranty and maintenance package for $5k less than the Highlander they were offering - beyond ridiculous pricing structure and salespeople that use snake oil tactics. More
by anandkdaga
Employees Worked With
Geoff Ross
September 18, 2023
It was ok but it could have been better. Waiting area was hot, I'm not sure if the AC was just turned off or broken. All in all, experience was average. Waiting area was hot, I'm not sure if the AC was just turned off or broken. All in all, experience was average. More
by Jo
Employees Worked With
Keo
