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Klein Honda
Everett, WA
595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 595 reviews
December 07, 2012
Ryan and CJ are great! They always help me and make sure I get the best deal on whatever my CR-V needs. I work Nordstrom's and I know what good customer service is and because of them I drive an extra 10 mi I get the best deal on whatever my CR-V needs. I work Nordstrom's and I know what good customer service is and because of them I drive an extra 10 miles More
by Eves2012
Employees Worked With
Ryan Holmes
December 07, 2012
I was very pleased with this service experience. Rachel provided guidance of a radiator flush service that was not needed at this time and made sure I received my Boeing related discount and car wash! provided guidance of a radiator flush service that was not needed at this time and made sure I received my Boeing related discount and car wash! More
by ayleswoj
December 07, 2012
I loved dealing with Chiquita she was friendly, knowledgeable and very helpful. I have been telling everyone to bring their Honda's here for service!! knowledgeable and very helpful. I have been telling everyone to bring their Honda's here for service!! More
by asmith38
Employees Worked With
Chiquita Tillman
October 25, 2012
I have an older Honda accord that was having transmission issues. CJ Wahl was very helpful in providing me with options for what I should do given the age and mileage of the car. After it was determined we w issues. CJ Wahl was very helpful in providing me with options for what I should do given the age and mileage of the car. After it was determined we would replace the transmission with a refurbished one, CJ provided excellent email and phone communication throughout the process. The price was reasonable,he provided me with a loaner car to get me back to Seattle (when he didn't have to)and when it needed some final fine tuning after the transmission was installed, they were able to fit me in right away. What sets him aside from other service advisors I've experienced at other dealers is that he is not only knowledgeable,communicates well, and is honest, but he takes the extra effort to explain the details without being condescending. As a woman, our guard is always up when dealing with car issues so as to protect ourselves from being taken advantage of. In all of my service experiences, he is the only one who I would trust regarding issues with my car. My experience in working with him was nothing but top notch! Not to mention Klein Honda has the cleanest bathrooms and the best magazine selection for women! More
by CQA
Employees Worked With
CJ Wahl
October 09, 2012
My IMA battery went out on my Honda insight with 70k miles on the car. I called all dealers to get the best price for replacement of the battery. They (Klein Honda) quoted me $2000. over the phone... miles on the car. I called all dealers to get the best price for replacement of the battery. They (Klein Honda) quoted me $2000. over the phone... I called again just to make sure the price was correct. The service person assured me that it was the correct price. When they called to tell me the car was ready to pick up, I was told it was 2800 plus tax. I spoke with the service manager and he cut the price to 2500....Still along way from the 2k I was quoted for repair. I will not be going back to Klein Honda for anything. More
by fasteddeddie50
Employees Worked With
Joey Jacobs
September 17, 2012
I went in today, looking for Used Honda around Price Range of 8000. The First Sales Man that tried to Help us was Drunk and started to offend my father for not being able to speak English. Gave me Attit Range of 8000. The First Sales Man that tried to Help us was Drunk and started to offend my father for not being able to speak English. Gave me Attitude when i said that i would take the car for check up at the Mechanic and said that would not be allowed. I went inside the office to talk to the store Manger, he was very rude, did not want to listen to my concern because he had 5 cars that was in process of Sale. Sent a second employee to assist me and with my first concern , he also gave me attitude and walked away with not helping us. Third sales man with little nice and shocked of his co-worker attitude. He helped answer questions but the car he offered was not what i looked for and did not try to help me find another. I left and had the worst customer services that i ever had in my life from car dealership. i won't ever recommend this, employees and manger were very amazingly bad. this Place is the worst with bad cars More
by Car seeker
Employees Worked With
Manger Assistant
September 03, 2012
i am stoked! i was looking for a new civic si and only a couple of stores in the seattle area had the car i wanted. klein was the easiest to work with and the deal went fast. i think i good a good deal, b couple of stores in the seattle area had the car i wanted. klein was the easiest to work with and the deal went fast. i think i good a good deal, but i always want to pay less. i am happy and will not have a problem telling my buds tht this place is ok. thanks again for time and i am really ready to tune this car. More
by seahawkstu
Employees Worked With
nick
September 02, 2012
Klein Honda seemed OK on initial contact; they offered a decent price by email. After initially sticking me with a salesperson who didn't know basic features of the car, they found a new person who was know decent price by email. After initially sticking me with a salesperson who didn't know basic features of the car, they found a new person who was knowledgeable and friendly. However, after the test drive they opened the old, tattered book of slimy car dealer tricks and got to work. They made a ridiculously low offer on my trade (less than half of what I got at 3 other dealers) and then, when I thought we were getting somewhere close to a reasonable price, they mentioned that they were talking about a different trim level than the one I was interested in... classic bait and switch. I left and got the price I'd been trying for all along from a different dealer with no particular hassle. I wouldn't got back to Klein under any circumstances. More
by mooseo
Employees Worked With
kami over email and several salespeople
August 29, 2012
I am revising my review of Klein Honda. Walked in on Sunday the 26th and made an offer on a 2012 Honda Odyssey Touring Elite. They gave me the exact price I requested on the van and what I requested on Sunday the 26th and made an offer on a 2012 Honda Odyssey Touring Elite. They gave me the exact price I requested on the van and what I requested on my trade! They even bought our family dinner as we waited for finance. Fantastic Dealership! They followed up the day after and made an appointment to go over the car with my wife. A+!!!! - Best Car Buying Experience Ever! More
by TD
Employees Worked With
Josh and Boyce
July 30, 2012
Best buying experience of a new vehicle for us. Cat was so easy to work with.She knew the vehicle, and features very well. Her non-pressure approach puts you at ease, and helps you concentrate on the purch so easy to work with.She knew the vehicle, and features very well. Her non-pressure approach puts you at ease, and helps you concentrate on the purchase factors you are looking for thus helping us with our decision to purchase our replacement CRV. We're up to date now. Thanks Cat! More
by youngtam
Employees Worked With
Cat Byrd
