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Klein Honda

Everett, WA

4.5
595 Reviews

10611 Evergreen Way

Everett, WA

98204

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Showing 595 reviews

December 31, 2012

Scheduled a 7:15am oil change online to get it completed before my family woke up. When I arrived seven other cars were ahead of me and had scheduled oil changes at the same time. I was told that they had More

by Netsam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Representative
Jan 18, 2013 -

Klein Honda responded

I’m sorry to hear about your last service experience with us. Over the last year we have been very flexible with our customer’s schedules and have tried to accommodate everyone. We understand that at times this has caused an occasional backup in our Express Service department and because of this we have broken ground on a huge Express Service remodel. I’m sorry for the inconvenience and I would like to invite you back in for service and experience what Klein Honda is really about. Ryan Holmes Klein Honda Parts & Service Director

December 20, 2012

I brought my car in for diagnosis because a service engine light was on. You did the diagnosis for free. The Nissan dealership was going to charge up to $110 to diagnose the problem. Ryan checked th More

by BethB55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holmes
December 19, 2012

I really cannot say enough great things about Klein Honda service department and specifically Steve Shosky. I'm the type of person/consumer that values & respects loyalty. If i'm treated fairly and res More

by AZdreamer22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shosky
December 19, 2012

When I drove up Joey came out to greet me. After I told him what I needed, he explained what they would do and how long he thought it would take. He took the time tocheck my history with them and later sa More

by KARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karmen Chamberlain
December 19, 2012

I have always had excellent service at Klein Honda. Whether I'm in for routine maintenance like an oil change, or for something more specialized, I always feel welcomed and well taken care of. Everythi More

by prochoiceseattle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown. Female in Express Service
December 19, 2012

Service folks can be abrupt sometimes (especially on the phone). In person, they are usually better. I feel that explain my options well and offer choices for servicing car needs. More

by masady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chiquita Tillman
December 18, 2012

Very Satisfied!! I came in looking at the new honda accord 2013 and raj sharma our saleman was FANTASTIC, he showed my wife and i all the features of the new accord and he was Great...we always bought More

by slashingjewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
raj sharma, Raj Sharma
December 17, 2012

I went in for my routine maintenance and checked in with Rachel in the Express Service building. She was very friendly. My husband generally brings the car in, so I was a little bit confused by what exactly More

by Pinklady77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 16, 2012

Always a happy experience Joey made sure that I was comfortable and take good care of me and my car I hope to deal with him again. More

by Terranova group
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 14, 2012

Verry good service took care of a tail light that I did not know about I love it could have saved a fix it ticket. Thanks again from Susan and Dan Johnson. More

by Daniel Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shosky
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