Klein Honda

Rag sharma is the worts sales man i have ever met, negative, no drive to sale, he honestly turned down a 25k deal today cause of his attitude. I was ready to buy a new 2014 Honda civic EX, but this negative, no drive to sale, he honestly turned down a 25k deal today cause of his attitude. I was ready to buy a new 2014 Honda civic EX, but this guy has no people skills did not want to work with me on any adjustments trade in just awful plain awful! i will not recomend this dealer!!!!!! More

After having visited some of the other dealerships in Bellevue, Kirkland we, my wife and I, decided to visit this one too. Our experience with the other dealerships was very bad. Some of them were racist Bellevue, Kirkland we, my wife and I, decided to visit this one too. Our experience with the other dealerships was very bad. Some of them were racist, derogatory and insulting. We found Klein Honda and Nick Dent especially very decent and respectful. Nick helped us understand all the wonderful features in then new Honda Accord. When we quoted our price, Nick quickly understood what it needed to get the deal done. He involved his manager and ensured the deal goes through. Overall we were very happy to have purchased our car from Klein Honda with Nick Dent. More

I am so satisfied with my experience at Klein Honda! It began with an inquiry through the Internet and Bebs was so helpful! I had a type of vehicle in mind and she was so excellent with assisting me in nar began with an inquiry through the Internet and Bebs was so helpful! I had a type of vehicle in mind and she was so excellent with assisting me in narrowing it down to two compact SUV’s. I really appreciated her professionalism and accommodating to my busy work schedule. When I arrived to the used car lot that evening, I was greeted immediately. John "JFK" assisted me in locating and test-driving the main vehicle I was interested in. He was patient with the questions I had and he was knowledgeable in the vehicle, which wasn’t even a Honda—it was a 2011 Nissan Rogue. I loved the car so much I decided that it was going to be my new found treasure. Once it was time to purchase the car and close the deal, Darcee was very informative and genuine in sharing the significance of the paper work I was about to sign, as well as the importance of complementing the loan with GAP and extra warranties. It was such fast and friendly service throughout. It only took about 2.5 hours from the time I was greeted until the time I drove off in my new baby! This was my very first car purchase and overall it was PERFECT!!! Thank you, Klein Honda! More

They have the best deal and incentives in the town. I bought Honda odyssey with them and got the price which Honda of Bellevue and Kirkland refused to give. Go there and save your time and money. bought Honda odyssey with them and got the price which Honda of Bellevue and Kirkland refused to give. Go there and save your time and money. More

We had a great experience with Gina. We had met her several months earlier, & now were serious about buying,so asked for her specifically on our return. She was ever-so-friendly with a delightful pers several months earlier, & now were serious about buying,so asked for her specifically on our return. She was ever-so-friendly with a delightful personality! AND she worked diligently to individualize the search for a car that JUST fit us. The good news: she walked us right to it! From the first moments of that drive in it, we fell in love with the interior.... a lovely, patterned black upholstery....to features that were just exactly what we wanted AND could afford. It felt so good & looked so dressy! Color was classy & very much to our liking. Everything just came together for us in our experience with her, & we now are thoroughly enjoying the car, it is a perfect fit! More

This past weekend, my wife and I went to Klein Honda in Everett and bought a car. Our experience with the Klein team was EXCELLENT!. They are the most courteous and professional car staff I have had the Everett and bought a car. Our experience with the Klein team was EXCELLENT!. They are the most courteous and professional car staff I have had the pleasure to work with. My wife and I shopped online for a car. We had narrowed our search down to a Honda Pilot and requested quotes from prospective dealers. We received an email from Mary MAjor (KleinHonda Internet Sales) that was graceous and professional. She provided us with a lot of information and was very up front about what to expect with pricing. I was impressed and appreciative with her knowledge and honesty. When we visited the showroom on Saturday (1/11/14), it was a really rainy day and I had hungry children in the car. Mary greated us with a warm smile and introduced us to Nick Dent (Sales) right away. Just like Mary and everyone else we met, he was professional and extremely knowledgable about his cars. He was easy to talk with and courteous. He was forthright about the Pilot's details and about pricing as well. After walking around a few cars and test driving them, we found our Pilot and worked with Nick and Tim Meek (Asst Sales Mgr) on pricing. there was absolutely NO PRESSURE in dealing with the Klein team at all. We talked about the price and found a number that worked for us both. With the help of Josh Holland (Used Car Mgr) we were also able to get a VERY FAIR PRICE for our trade in. I had researched the cost of my vehicle before hand on KBB.com (Kelley Blue Book) and KLEIN's number matched. Nick and Tim got us our car and into the Finance Office in no time at all. We worked with Darcee Davis (Finance) to get our paperwork done. She was discussed all the options and talked about all the details so we knew what we were getting into. She had a great sense of humor and made the finance process almost fun. The Klein team is an awesome group to work with. Everyone was knowledgable in their field and provided all the information we needed to make our decision. They were upfront about all the details and pricing and straight forward when it came down to negotiations. The only negative is that my children didnt like the hot cocoa from the vending machine. Other than that, it was perfectly awesome. Thanks Mary, Nick, Tim, Josh and Darcee for all the help. My family and I appreciate everythign you did for us. More

On 12/27/13 I was quoted a price on a car, given a stock number and vin number, and setup an appointment for the next day. My conversation took place after 8pm when they were closing. I arive the next morni number and vin number, and setup an appointment for the next day. My conversation took place after 8pm when they were closing. I arive the next morning to find out the car was not on the lot. I was first walked around the lot for 20 minutes while constantly being told about a car model I didn't want. I asked to see the car I was quoted on. Finally I was told that the GM uses it as a daily driver. I asked how that was possible since I was told this car had 10 miles on it and had the e-mail with that on it. I asked to speak with the manager, Tim. He came out and told me they sold it the night before. Questioning him on this he said it was sold at 6:30. I asked how that could be because I was in contact after 8pm. He then changed his story to tell me it was sold at 10:30pm. Again, I asked how that was possible since they close at 8pm and I also asked why I was not told when I called in the morning before showing up. They did not have the car on the lot and kept trying to sell me the model below. I would never every buy from a dishonest place like this. That was a complete bait and switch job. More

My experience with Rachel Pitman in the service center was a very positive and professional one. She was very knowledgeable and was able to answer all of my questions honestly and informatively. When I was a very positive and professional one. She was very knowledgeable and was able to answer all of my questions honestly and informatively. When I return for my next service, I hope to see Rachel again! More

I don't like haggling with auto salespeople in person so I communicated online with about a dozen dealerships simultaneously. About 25% of them refused to negotiate pricing that way, and the rest varied so I communicated online with about a dozen dealerships simultaneously. About 25% of them refused to negotiate pricing that way, and the rest varied in competitiveness and responsiveness. Early in the process Klein said it would meet or beat my lowest quote. It did. I wasn't sure if Klein would honor its commitment once I showed up to do the paperwork. It did. Sure, Klein may not be located in the toniest part of town or brew the best coffee, but if you want to save money and avoid being hassled, work with Klein. More

I'm new to the Seattle area, and when my poor 2002 Honda Civic was finally retired, I wasn't familiar with local dealerships. Fortunately, my colleague recommended I work with Gina Book at Klein Honda Honda Civic was finally retired, I wasn't familiar with local dealerships. Fortunately, my colleague recommended I work with Gina Book at Klein Honda. She was informative, patient, professional and the whole team worked together to get me a great deal on a lease. I love my 2014 CRV! Big upgrade! I will definitely recommend Klein and Gina to my friends. More