Klein Honda

I had my oil changed and a headlight replaced. They are really nice at klein honda and they always make me feel comfortable and that they treat my vehicle well. I trust they do. really nice at klein honda and they always make me feel comfortable and that they treat my vehicle well. I trust they do. More

I can't say enough nice things about my most recent experience. I brought my car from this dealer and have taken it in for all my service needs. I am currently going through a divorce, so things are experience. I brought my car from this dealer and have taken it in for all my service needs. I am currently going through a divorce, so things are kind of hectic. There was more work needed to get my car fixed than I anticipated, but CJ Wahl worked with me to make sure I was able to get it all done, for a price that was doable. I will never forget his kindness! Its such a great feeling knowing I am driving a car that I feel totally safe in. Thank you again! More

Thanks to Nick Dent, buying my car was a positive experience. He was informative, professional and patient. He answered all questions and anticipated some, too, realizing I had not purchased a car experience. He was informative, professional and patient. He answered all questions and anticipated some, too, realizing I had not purchased a car in over 10 yrs. He also utilized "wait time" (for post-purchase business manager processing, car prep time) by demonstrating all possible electronic choices and programming several electronic-feature choices, decreasing my learning curve frustration. More

Hi, I stopped by Klein Honda in Everett, WA this past Sunday, March 16th, 2014. A salesman named Raj Sharma approached me & asked how he could help. I explained that I was car shopping, going to multip Sunday, March 16th, 2014. A salesman named Raj Sharma approached me & asked how he could help. I explained that I was car shopping, going to multiple dealerships to look at & test drive the various small SUV's that I was interested in purchasing. I asked Raj if I could look at the Honda CRV, explained the options I was looking for, & he brought a new car to the covered outside area (it was pouring rain outside), for me to look at. Raj began by telling me about the car, showing me the back storage space, had me sit in the back seat, the front passenger seat, & showing me the 'guts' of the car, explaining how Honda makes the car, & what makes it a safe car to drive and own. I was very impressed with his knowledge, & how he relayed all the information to me!! I learned a lot. We then proceeded to me sitting in the drivers seat, & he joined me in the front passenger seat. Raj went over the instrumentation panel, the navigation system, etc. We then took a test drive. I really appreciate the fact that Raj was not pushy, but very informative. I don't think I will be purchasing the Honda, as I would like a slightly roomier front car, along with a larger steering wheel & more comfortable area for my arms. However, I will definitely refer any friends who may be shopping for a Honda to Raj as their saleman. Thank you Raj for a great car shopping experience! Lorie More

What a great experience. Ryan was amazing in helping me understand my honda. I will only buy and service my car there. Thanks for everything understand my honda. I will only buy and service my car there. Thanks for everything More

I came into express without an appointment for an oil change and was seen right away! which was a huge relief for me seeing as I have 2 children that are young, and i was out within 40 minutes. The servi change and was seen right away! which was a huge relief for me seeing as I have 2 children that are young, and i was out within 40 minutes. The service was simply amazing and I am really happy with how it all was done quickly. More

I have been servicing my Hondas at Klein for years and like any other time I came into the dealership thinking I just going to get an oil change and be on my way. I ended up leaving with a new car! The sa like any other time I came into the dealership thinking I just going to get an oil change and be on my way. I ended up leaving with a new car! The sales staff I worked with was nothing less than amazing. My sales person was Gina Book and the sales manager Robert. Gina was very knowledgeable and was very helpful explaining all of the new technology in the car. I love my new Accord!!! I will never service or purchase another vehicle from any dealer other than Klein. The staff is GREAT, low pressure and know their stuff! Thanks Klein! More

I contacted them initially through the internet to get a price on a certified used CR-V that had low miles. Mary responded in about 5 minutes! I wasn't certain I wanted to drive all the way to Everett f price on a certified used CR-V that had low miles. Mary responded in about 5 minutes! I wasn't certain I wanted to drive all the way to Everett from Shoreline to look at it and hadn't test driven a CR-V yet so checked one out at a local dealer. When I finally got around to getting up there it was after the quote had expired, but they honored it anyway. I took it for a test drive and told them that I'd take it if they could make it work within my budget. I had already worked it out, but wanted to see if they could get me better financing that what I had already gotten pre approved for. They were really awesome to work with! I had to go with my intuition on this as husband was laid up with back surgery and I was on my own. (he was happy with how I handled it, or at least that's what he told me) After reading a lot of negative reviews about every dealership I was considering; I realized that I was going to have to change my thinking if I was going to have an enjoyable experience. I checked my attitude at the door and I was determined to have a pleasant experience whether I bought a car or not and I was not disappointed! Ken followed me to the rental place 7 miles up the road and I gave him a ride back to the dealership. Thank you to Mary and Ken and Jonathan! I would recommend to a friend. I probably won't haul myself up there for servicing unless I have other business up there. More

I went in and Gina Book assisted me w my purchase. Being a female shopping for a car can really give you a bad experience, but Gina was super nice on top of being proffesional and give me great information a female shopping for a car can really give you a bad experience, but Gina was super nice on top of being proffesional and give me great information about my new civic! The process was smooth, and never felt like she was treating me like I didn't know what I was talking about, which I had run into with quite a few other dealers. I plan on sending my friends and family to see her whenever they're looking for a car! Thanks Gina I love my car and will be back to work with you for any other purchase! More

My wife and I were looking for a small SUV and one Saturday looked at 8 different cars. At Klein we were helped by Nick Dent who was very helpful and professional. He showed us a CRV and spent a lot o Saturday looked at 8 different cars. At Klein we were helped by Nick Dent who was very helpful and professional. He showed us a CRV and spent a lot of time with us making sure we knew and understood the many features of this car. That night through the use of Consumer reports, Edmunds.com and any other information we could find, we narrowed the list from 8 to 2. The next day we test drove those two, and again, Nick was extremely helpful. The experience buying from Klein Honda and Nick was something I would recommend to anyone, not to mention the overall customer satisfaction, 5 year cost to own, predicted reliability etc. of the CRV. More