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Klein Honda

Everett, WA

4.5
595 Reviews
LIFETIME WARRANTY INCLUDED ON ALL NEW AND MOST USED! At Klein Honda in Everett, we strive to deliver quality care with value and integrity to EVERY guest. Come experience why Klein Honda in Everett is one of the fastest-growing Honda dealers in the Seattle metro area! With a courteous sales and service staff, you'll see why Klein Honda's tagline of "A Friend of the Family," is fitting for the treatment and experience you will discover. We look forward to your visit and be sure to ask about our LIFETIME Brake Guaranty or our 7-Day, No Questions Asked Used Vehicle Exchange Program! PLUS, Klein Honda services all makes and models and we will MEET OR BEAT any competitor's price! Visit KleinHonda.com for current coupons and specials. Save today!
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10611 Evergreen Way

Everett, WA

98204

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Showing 595 reviews

June 19, 2024

I was to drop my car off for service ,I had called the day before and asked if they had a car rental I could get. The person in service said no problem. She went and checked to make sure a car was availab More

by julsgemingfun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get name
Jun 24, 2024 -

Klein Honda responded

We appreciate your feedback regarding your recent experience at Klein Honda. It's important to us that every customer's situation is handled with care and respect. Please reach out to us directly so we can address your concerns and work towards a happy outcome. Thank you for sharing your thoughts with us. Sincerely, The Klein Honda Team

April 16, 2024

I was not happy with my experience. I came in 3 times to do my research on what car I wanted and to test drive different options. I gave my offer for a car and they told me they wouldnt More

by Allix
Recommend Dealer
No
Employees Worked With
Edmond
Apr 19, 2024 -

Klein Honda responded

Thank you for sharing your experience with us, Allix. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Klein Honda Team

Apr 19, 2024 -

Klein Honda responded

Here at Klein Honda, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. After helping you during three visits, we were a little dismayed when told you would be visiting another dealership, regardless of our offer. We appreciate your feedback and will review it with our staff. Sincerely, The Klein Honda Team

Apr 20, 2024 -

Allix responded

I don’t believe you should have been dismayed. I was open the whole time I was looking that I would be making sure I was getting the best offer I could on a 54k car. I also made it clear my intention before I left, along with stating if I walk away I wouldn’t be returning, and that I was upset because I had enjoyed working with Edmond. Which I expressed.

February 22, 2024

I had my vehicle serviced at klein honda, After service the driver seat stopped working. Now they are not taking responsibility for it. Even I was asked money for diagnosis. More

by vivekgupta1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Alazadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Klein Honda responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and attempt to come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Klein Honda Team

December 11, 2023

Attempted to get an upfront cost prior to entering the showroom and Erika said they only deal in person. We were looking to buy a new Honda, knew exactly what we wanted and they had one, but refused a pri More

by papasloane
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Erika Guthrie
October 05, 2023

Q and Remington were a pleasure to work with. I was very happy with how they worked with us. There was no pressure to buy. Remington was very helpful in getting all the information I wanted for More

by lasaji_24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remington Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Have used Klein Honda dealership for oil changes and routine maintenance. Always 5 star service. More

by Rob T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deandre Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

This dealership does not give good pricing, it gives absurdly ridiculous pricing - the underlying assumption is that the customer is an idiot. They were offering $1000 for my car as trade-in value, that More

by anandkdaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Geoff Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Great place to buy a car. Friendly and knowledgeable sales staff, and business manager was efficient. More

by RJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena Bellassai
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

It was ok but it could have been better. Waiting area was hot, I'm not sure if the AC was just turned off or broken. All in all, experience was average. More

by Jo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keo
September 07, 2023

Good dealership with a friendly staff. Made purchasing easy and didn’t feel pressured at all. More

by Justin H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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