Klein Ford

Excellent customer service Worked with our budget. Didnt try and upsell or push a product we didnt want or couldn't afford. Very friendly and helpful. Made it feel like we were Worked with our budget. Didnt try and upsell or push a product we didnt want or couldn't afford. Very friendly and helpful. Made it feel like we were working with friends. More

2019 Ford Edge Stefani Ponce was a pleasure to work with in the purchase of my new Ford Edge. She answered my questions prior to and after the purchase of my vehicl Stefani Ponce was a pleasure to work with in the purchase of my new Ford Edge. She answered my questions prior to and after the purchase of my vehicle. More

Very good Handle my request right away, very good understanding with what needed to be taken care of. Parts where order ahead of time and installed right away. Handle my request right away, very good understanding with what needed to be taken care of. Parts where order ahead of time and installed right away. More

Awesome customer service. Fast. Friendly helped is get what Stopped in a couple times. No pressure sales. Knowledgeable staff. Friendly and helpful we are having something extra added to the vehicle ....price Stopped in a couple times. No pressure sales. Knowledgeable staff. Friendly and helpful we are having something extra added to the vehicle ....pricewise staying with this company. Everyone very willing to help. More

Klein experiance Called made appointment, got there oil change, tire rotation and vehicle check and I was on my way all the people I work with were great Called made appointment, got there oil change, tire rotation and vehicle check and I was on my way all the people I work with were great More

Amazing sales LADY!!! Stepfani is a wonderful sales rep!!! I havnt purchased a vehicle in a very long time and she was super patient when explaining ALL the new technology. Stepfani is a wonderful sales rep!!! I havnt purchased a vehicle in a very long time and she was super patient when explaining ALL the new technology. Stepfani really listens to what you say and lets you browse through the inventory without any pressure. I really appreciated that. Stepfani made sure i was comfortable in my new vehicle before even leaving the lot. During the test drive process Stefani even drove the vehicle herself to show me one of the vehicles options. Very funny girl 😁. I highly recommend Stefani !!!!! Atta girl.... More

Friendly, courteous staff I’m new to the car buying business. No pressure from saleswoman, answered questions quickly. So far I am very pleased with services. Quick responses t I’m new to the car buying business. No pressure from saleswoman, answered questions quickly. So far I am very pleased with services. Quick responses to e-mail or texts. More

Wonderful experience! I was treated with the utmost respect. Stefani Ponce made the entire experience pain-free. She is an absolutely delightful saleslady!!! Hang on to I was treated with the utmost respect. Stefani Ponce made the entire experience pain-free. She is an absolutely delightful saleslady!!! Hang on to her! She really knows her business. Anthony Loy was also wonderful during the entire process I went through with him. He, also, knows his job very well! You'd be smart to hold on to him, too, just like Stefani!!! When time comes for anyone in my family or circle of friends to buy a new or used vehicle, I will DEFINITELY be recommending your dealership and people! First time in 22 years I've bought a newer auto and I would do it all again through your company in a hot minute. (That's a good thing!) More

Professional, fast responses, and a WOMEN I hate the car buying experience. Car buying has turned to rude disrespectful men that won’t give me what my trade is worth and could careless what th I hate the car buying experience. Car buying has turned to rude disrespectful men that won’t give me what my trade is worth and could careless what they sell me. Stefani has proven to me that car buying can not only get me a newer car but also a friend. Stefani was prompt to my requests, she was upfront and honest with me and she continues to follow up with me even after I have bought from her. She has proven that car buying can be a great experience. Stefani is extremely professional but down to earth as well. She has proven herself to make this experience a VERY different one from where we have been in Oshkosh. Stefani, we WILL be telling everyone about you. I hope you stay for many years to come! Thank you again for a wonderful experience! More

Stefani is amazing!!!! First off buying a car with Stefani was great she made the process easy and it is very obvious she cares and takes pride in what she does! A repair on First off buying a car with Stefani was great she made the process easy and it is very obvious she cares and takes pride in what she does! A repair on my car was to be made on my new car and there was some miscommunication at the dealership but Stefani went as far as contacting me on her day off to make sure I got everything I needed ASAP. Amazing service!! More