Klein Ford

Purchased a vehicle from them and the salesman sold it as a hybrid. Raved about how awesome of a hybrid it was. We didn’t know that much about them so trusted him. Found out after purchase that it was ind a hybrid. Raved about how awesome of a hybrid it was. We didn’t know that much about them so trusted him. Found out after purchase that it was indeed NOT a Hybrid. They then offered several things to make up for the mistake but DID NOT follow through with their offers. Will NOT ever purchase a car from them again and will not recommend anyone to them. More

Very disappointed with our trip to Klein Ford. We were traveling for 45 minutes to see a car that caught our attention online, so I called a couple days in advance to set up a test drive. When we We were traveling for 45 minutes to see a car that caught our attention online, so I called a couple days in advance to set up a test drive. When we arrived, the car was very dirty on the outside, and it absolutely reeked of cigarette smoke on the inside. No where in the description was this mentioned or on the phone call. My wife has asthma and this was an absolute deal breaker. The frustrating part is they knew we were coming and still couldn't make the car presentable. We didn't even get an apology for our wasted time. They are not worth the trip. More

Just want to say thanks to Mr Joe Schneider of Klein Ford, he did an outstanding job assisting me with the purchase of my Shelby GT350, buying from long distance I naturally nervous, but Joe assured me Ford, he did an outstanding job assisting me with the purchase of my Shelby GT350, buying from long distance I naturally nervous, but Joe assured me of the car, sent live videos and discussed the history of the car. He made the buying process seamless, I received my car two days after it was purchased via shipped. Awesome job, thanks, Marlon Thomas More

I live in Milwaukee, and after some weeks in the market I found a nice truck at this Ford dealer. I worked with Jake and he made the purchase process very easy for me. The customer service was excellent and found a nice truck at this Ford dealer. I worked with Jake and he made the purchase process very easy for me. The customer service was excellent and beyond my expectation, totally worth it to drive to Winneconne. I recommend this honest Klein ford dealer, try to work with Jake. Yo vivo en Milwaukee y después de algunas semanas encontré una buena camioneta en esta agencia Ford. Me atendió Jake y el proceso de compra fue muy sencillo. El servicio brindado fue excelente y más allá de lo que esperaba, totalmente valió la pena ir a Winneconne. Recomiendo a esta agencia Klen ford, son honestos y buen servicio. si van trate de buscar a Jake O´Kane More

Walked in with cash in pocket ready to buy a 2017 Sienna and was outright told that I could not purchase the vehicle unless it was financed through their dealer and not my own local credit union (Verve). Mi and was outright told that I could not purchase the vehicle unless it was financed through their dealer and not my own local credit union (Verve). Mind you, I already had preapproval well over the sale price and was ready to purchase. That is outright predatory. If you're advertising a sale price but then saying , hey you can ONLY use our financing, it's completely deceptive. So by their standards you can not purchase a vehicle here with cash, ONLY with their financing. Be aware of that if you burned a day of vacation to purchase a vehicle as i did. I was then told by their sales manager that they actually raised the price of the vehicle after I left. Not every small town dealer is trustworthy people, this is a prime example of it. More

Was referred to Klein Ford from a friend. Brett and their team was fantastic. I was very picky on what I wanted and waited patiently and they Found the exact truck I wanted. They didn’t forget about what I w team was fantastic. I was very picky on what I wanted and waited patiently and they Found the exact truck I wanted. They didn’t forget about what I wanted and the truck I wanted. Very friendly staff and enjoyed buying my truck from them. More

BUYER BEWARE! This dealership sells lemons and will not stand be gains ANY USED car the sell after 5 months! The transmission completely Died on a truck I got in August of 2020 and WILL OKANE is unwilling stand be gains ANY USED car the sell after 5 months! The transmission completely Died on a truck I got in August of 2020 and WILL OKANE is unwilling to help me after being stranded across the country unable to get back home for CHRISTMAS! Heartless! Unprofessional! DO NOT BUY HERE! AVOID!!!! More

NOT satisfied.. ordered part, assured next day delivery, delayed 3 days, received wrong part, local loyal customer, but pricing over 2 times competitor, extremely discouraging, NOT customer friendly.. delayed 3 days, received wrong part, local loyal customer, but pricing over 2 times competitor, extremely discouraging, NOT customer friendly.. More

The people at Klein ford always take care of me and have my best interest in mind. No pushy sales pitch, just an honest conversation about what vehicle is the best fit for me. I would recommend Jake to anyo my best interest in mind. No pushy sales pitch, just an honest conversation about what vehicle is the best fit for me. I would recommend Jake to anyone in the market for a new vehicle! More

Amazing place to buy your next vehicle Stefani did a fantastic job and getting me what I wanted for a vehicle. She is very caring and goes above and beyond to meet your needs. I will recomm Stefani did a fantastic job and getting me what I wanted for a vehicle. She is very caring and goes above and beyond to meet your needs. I will recommend anyone to go talk to Stefani! She will make it happen! Thank you so much for helping me get in to the car I wanted! :) More