Klein Chevrolet

Went there to check out a vehicle they had listed on their website. Turns out all of their vehicles have this scam interior and exterior protection package added. They can't remove it because it's alrea their website. Turns out all of their vehicles have this scam interior and exterior protection package added. They can't remove it because it's already been "applied" and thus they add $1,000 on to the asking price. This is a common dealer scam, do not pay for that. Vote with your feet and go somewhere else. Shady is as shady does. More

Klein Chevrolet has the Chevy Bolt I'm looking for, but the car can't be sold until the current recall has been resolved. It's frustrating. the car can't be sold until the current recall has been resolved. It's frustrating. More

Very pleasant experience and happy with my new/used purchase so far. Highly recommend. Salesman Josh was nice to deal with. purchase so far. Highly recommend. Salesman Josh was nice to deal with. More

This is a continuation to a previous review. We had to have a gas tank replaced within a week of purchasing a used car from Klein Auto. We were given a bad gas tank and had to take the care back AGAIN fo have a gas tank replaced within a week of purchasing a used car from Klein Auto. We were given a bad gas tank and had to take the care back AGAIN for the same problem. We also noticed a grinding noise coming from the front of the car. We brought that to their attention when we dropped it off to have the second gas tank put on. We ended up spending several hundred dollars to have the bearing replaced by our independent mechanic. More

Rick Koehler is a no show salesman that is full of himself. Setup a appointment drive a hour to meet up to buy a truck. He leaves as I'm walking in. Comes back leaves again. Waited over 15 minut himself. Setup a appointment drive a hour to meet up to buy a truck. He leaves as I'm walking in. Comes back leaves again. Waited over 15 minutes for someone to help us. I was more knowledgeable of the vehicle I wanted to purchase. They laughed at what my trade was worth said where did I get that price. It was from their kelly blue book on their website. Then they list my trade for over 5000 more then they gave me. More

We had 5 problems with our car within 3 weeks of purchasing. These were issues that should have been seen upon inspection. They had the car for 9 days of that time and only fixed one. They refused t purchasing. These were issues that should have been seen upon inspection. They had the car for 9 days of that time and only fixed one. They refused to fix the rest. They won't stand behind what they sell. Staff seems friendly to your face but BEWARE!!! Things an change drastically after the sale. More

BUYER BEWARE!!!Sells lemons. Transmission started to go BUYER BEWARE!!! Sells lemons. Transmission started to go out on a 2016 truck within LITERALLY a few weeks after buying it. Took it back to Klein whi BUYER BEWARE!!! Sells lemons. Transmission started to go out on a 2016 truck within LITERALLY a few weeks after buying it. Took it back to Klein while still within our 6 month warranty, they said it was only a "howl" from the tires. We're not mechanics, and we felt we could trust they knew what they were talking about. A few months pass, noise is still "howling" take it back in, now after the 6 month warranty..... and voilà! We need a new transmission. Funny how that same noise didn't mean a new transmission 2 months ago????? And if you're still reading this, and wondering if they would work with us on the price of replacement, they won't. They wouldn't even return our phone calls. After 2 days of calling them, hoping they would work with us they basically said, sorry not our problem. More

I tried to buy a new truck at Klein's from Jeff. They said there was a $500 rebate. I checked around and actually the rebate was $2500. I save about $5000 by going to Broadway Chev said there was a $500 rebate. I checked around and actually the rebate was $2500. I save about $5000 by going to Broadway Chev More

Absolutely amazing! Would recommend! One stop shop! Super easy and quick, headache free! Friendly staff, explained everything! Beautiful car with so many features for the price! easy and quick, headache free! Friendly staff, explained everything! Beautiful car with so many features for the price! More

All down hill after purchase. Sales staff friendly and quick to take your money, but when you have an issue with your brand new vehicle look out! Brought my new truck there to hav Sales staff friendly and quick to take your money, but when you have an issue with your brand new vehicle look out! Brought my new truck there to have some scratches taken out. Took 2 trips to them to get that correct to a satisfactory condition. Driving and hour each way to do so. Also need steering wheel alignment fixed. All they did was put it on the alignment rack and said it was within GM specs. Ok, why is the wheel offset? Is a crooked steering wheel acceptable by GM spec? Then somewhere along the line they damaged the interior of my brand new truck! When confronted I was told there was no way they could have done that. Well the gouge in the A pillar of my truck wasn’t there when I dropped it off! After many months of trying to get these issues resolved, many non returned calls, basically ignored. I had to call Jason Klein myself and was told by him “there’s nothing we can do for you” Basically “go away” So now I am left with a new truck that has a crooked steering wheel and damaged interior. That will all need to be fixed at my own cost. Unbelievable horrible service after you spend $40,000 on a new vehicle. I’ve had better service at small used car dealers then I received from Klein! All those looking to purchase from the Klein’s think twice. The friendly sales staff will lure you in, but it’s all over after that. What a disappointment. More