Klamath Falls Toyota
Klamath Falls, OR
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
By Type
Showing 1,194 reviews
Donnie is excellent with his customers, very helping and supportive finding the right solutions to manage our car repairs and upgrades. Excellent customer service! supportive finding the right solutions to manage our car repairs and upgrades. Excellent customer service! More
Dealership always has a fair price good service and good customer relations nice lounge where we can get a coffee and some fruit. I love the staff. customer relations nice lounge where we can get a coffee and some fruit. I love the staff. More
The past two times I have been there I was told by Francisco it will be an hour, it was three hours, the next time it was over two hours! I’ve called to check if parts are in to fix an expensive repai Francisco it will be an hour, it was three hours, the next time it was over two hours! I’ve called to check if parts are in to fix an expensive repair, hrs looked up my lifetime warranty. He asked again where my vehicle was bought, I just don't feel like they do their due diligence, unfortunately. I have lifetime oil changes. Was told to drop by, so I did, they told me an hour before closing they couldn’t get me in. It’s just a hassle. Maybe they need more bodies in the service department. Les Schwab is much quicker, efficient & friendly. They are always hustling around and they get things done when they say they will. More
My salesman was great. However after being told the vehicle had been detailed, it had not. And a sun visor that was broken was still broken, after I was told it would be fi However after being told the vehicle had been detailed, it had not. And a sun visor that was broken was still broken, after I was told it would be fixed. ??????? More
Lana was wonderful to work with. Very professional and knew all about the truck I was buying. Answered a question later on her day off too. thank you Lana!!! we also met the ge Very professional and knew all about the truck I was buying. Answered a question later on her day off too. thank you Lana!!! we also met the general manager - that was a first! Enjoyed meeting you Juan. Johnny in finance was great too The only reason I didn't rate a 5 star was because things were checked on the Silver Certification form that weren't on the Truck!? So that makes you wonder about the overall review of the vehicle? Plus, due to one tire wearing oddly, we'll want a review of the alignment of the front end, so we'll see how service does soon.... overall great experience - good job folks! More
My salesman, Juan Lopez, has been amazing in his handling of this deal and our communications. He is friendly and very knowledgeable. of this deal and our communications. He is friendly and very knowledgeable. More
We purchased a truck from Lithia Toyota in Klamath Falls on May 14, 2026 after working with Marcos, the online salesperson. Unfortunately, our experience after the sale has been extremely disappointing. on May 14, 2026 after working with Marcos, the online salesperson. Unfortunately, our experience after the sale has been extremely disappointing. * May 17: The check engine light came on—just three days after purchasing the truck. * May 18: We called the dealership to report the issue. * We didn’t receive a response until May 25, when we were told Service Manager Paul would be contacted. * June 11: We finally brought the truck in. It was there all day, but because the code had cleared, no repair was made. * June 12: The check engine light came back on immediately the next day. * We called again and were told Albert in sales would call us back. We never received a meaningful resolution. Then, on July 2, instead of addressing the ongoing issue or communicating with us, we were simply emailed “as-is” paperwork with no explanation or conversation. After weeks of trying to get help with a problem that started just days after purchase, it felt like the dealership was washing its hands of the situation rather than standing behind the vehicle they sold us. We understand that used vehicles can have issues, and we weren’t expecting perfection. What we did expect was timely communication and an honest effort to resolve a problem that appeared almost immediately after the sale. Instead, we experienced long delays, poor follow-up, and ultimately felt dismissed. Based on our experience, I cannot recommend Lithia Toyota in Klamath Falls. More



