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Klamath Falls Honda
Klamath Falls, OR
120 Reviews
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May 03, 2024
Even though this is a small dealership in a relatively rural area, the service department here is absolutely top-notch. Armando is a wonderful service advisor who is friendly, helpful, and knowledgeable. rural area, the service department here is absolutely top-notch. Armando is a wonderful service advisor who is friendly, helpful, and knowledgeable. They have service techs who've been there for 20+ years working on Honda vehicles, and that experience shows. They already saved me money ($900+) on repairs that were misdiagnosed by larger corporate dealerships, and they did those repairs faster and were more communicative and transparent throughout the process. I've had some of the smoothest experiences here out of any dealership I've been to, and I trust them more too. More
by avery.oppe
Employees Worked With
Armando Valle
February 08, 2024
I have had my car in for servicing twice - for different reasons in the last week and I want to compliment Armando Valle for his excellent customer service. Very well informed and customer oriented. Excel reasons in the last week and I want to compliment Armando Valle for his excellent customer service. Very well informed and customer oriented. Excellent service. Rich Touslee More
by touslee
Employees Worked With
Armando Valle
June 14, 2023
I purchased a a 2016 Cadillac srx 36000 miles from Klamath falls Honda 12/2022...all down hill since then! It all started with check engine light 5 miles after i drove off. ODB codes indicated stuck Klamath falls Honda 12/2022...all down hill since then! It all started with check engine light 5 miles after i drove off. ODB codes indicated stuck torque converter clutch and other transmission related codes!!! Since then, i've spent almost $9600 on items on, one wouldnt expect...including tires (all 4 were not same type or brand) , front struts (were frozen), cue screen replace (was obvious to dealer but not me on test drive), new extra 2nd key fob and to top it off, transmission replacement!!!!!! DO NOT BUY A CAR FROM KLAMATH FALLS HONDA WITHOUT HAVING YOUR SHOP CHECK IT OUT!!!!!!!!! More
by jackg.goldie
Employees Worked With
general manager
June 01, 2023
I had a terrific experience purchasing my Outback from Tim at Klamath Falls Honda. I described to him my dream car and he found it! Tim has taken the time to help me with all the technology that is a part Tim at Klamath Falls Honda. I described to him my dream car and he found it! Tim has taken the time to help me with all the technology that is a part of this vehicle and made sure that I am comfortable with my purchase. I would definitely recommend him! Thank you for having that comfortable and not corporate feel. More
by tvs_mom
Employees Worked With
Tim Hole
December 19, 2021
Purchased mostly online - Juan was so helpful with details on the car & made us feel secure with driving that distance for that truck. Once there, things went smoothly and quickly. I would highly reco details on the car & made us feel secure with driving that distance for that truck. Once there, things went smoothly and quickly. I would highly recommend this dealership. More
by christina
Employees Worked With
Juan , Kyle Wolfram
August 08, 2019
awesome I have purchased at least 7 hondas over the last 30 years. Have always had awesome customer service. all had over 200,000 miles one almost 400,000 mi I have purchased at least 7 hondas over the last 30 years. Have always had awesome customer service. all had over 200,000 miles one almost 400,000 miles when I traded them in or sold them. More
by blygirl
Employees Worked With
David Gulickson, Dennis Gulley
July 18, 2019
Worst Dealership EVER I will drive to Medford for my Honda! The Klamath Falls dealership is disgusting! Terrible Customer Service and the worst ever follow up! Because ther I will drive to Medford for my Honda! The Klamath Falls dealership is disgusting! Terrible Customer Service and the worst ever follow up! Because there wasn’t any!!! Don’t know if the battery I needed ever came in because they couldn’t bother to call!!! No worries the drive to Medford and the service there are worth it!!! STAY AWAY FROM KLAMATH FALLS HONDA!!!! More
by CRZ
Employees Worked With
Idiot in Parts Department , Ken McKinney, Dennis Gulley
July 16, 2019
Buying a car Just wanna say we had the best customer service at cascade Honda my husband went in talked with david. And he treated him with the most respect and we Just wanna say we had the best customer service at cascade Honda my husband went in talked with david. And he treated him with the most respect and we didn't get into outrageous payments and David treated us as if we were buying a brand new top of line car made sure we were happy and even called to check on things great customer service and would defiantly would go back More
by Kim
Employees Worked With
David Gulickson
December 30, 2018
Bad service I bought a GMC in July of 2018 and after filling out the DMV paper work 4 times they finally called me 5 months later that my plates were in. Bad serv I bought a GMC in July of 2018 and after filling out the DMV paper work 4 times they finally called me 5 months later that my plates were in. Bad service and mis-communication. More
by Liddy
Employees Worked With
Spencer Hammond , Santos Flores
August 03, 2018
Supreme Service Above The Rest! The best service I’ve had purchasing a car by far. Fast and friendly professionals who do their best to meet your needs. Looking forward to purchasing The best service I’ve had purchasing a car by far. Fast and friendly professionals who do their best to meet your needs. Looking forward to purchasing another vehicle with them in the near future and would definitely recommend them to family/friends. This couldn’t have come at a better time! More
by wilsonad
Employees Worked With
Spencer, David Gulickson
