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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,205 Reviews

5,205 Reviews of Klaben Ford Lincoln - Service Center

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January 06, 2025

1/6/2025 - took my car in for its regular oil change. Mona Crooks did a great job again getting me in and out quickly and making sure I knew what was needed. I have worked with Mona for twenty years and More

by FOURHOLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Professionell and great comunications, fast and friendly, great attention to details. Very easy to work with More

by mihalicf
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adin and corey
January 02, 2025

Your service department is awesome. I think Anthony is top notch. I also appreciated getting a rental car. More

by carolynszachta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I appreciate Robert’s help finding a time slot for my truck on the day that I called. Klaben addressed all of my service questions. More

by vasbinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Great service! Rob kept us informed on progress and timelines. Valet service is wonderful and Chip is always pleasant. More

by tjferguson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Kim Wolfram and all the people I dealt with were so friendly and welcoming. They make having to service your vehicle a pleasant experience. More

by CCASKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I like the service department of Klaben Ford. They are thorough, very detailed and efficient. More

by EBROWNEYEGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Brandon is always very informative and helpful when I need to bring my vehicles in for service. More

by amymineo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

We had a very good experience when we took my car in for its routine service inspection. Kim was very courteous and knowledgeable. More

by gandcball
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

after a breakdown on the Turnpike Joe French fit me in as soon as I arrived on the tow truck He arranged for a rental car and worked with me and Valvoline who had overfilled my oil Car was repaired and More

by Leslie Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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