
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I went to the Klaben dealership not knowing what to expect and with the help of Ty Davis I walked out with a brand new 2013 Ford F150. Ty was a pleasure to work with. He was patient, knowledgeable and expect and with the help of Ty Davis I walked out with a brand new 2013 Ford F150. Ty was a pleasure to work with. He was patient, knowledgeable and understanding of my unique situation. Ty was able to get me an unbelievable deal! I have never been more please with the service that I received. I am committed to working with Ty in the future and would highly recommend anyone to do the same. More
Gene is an exemplary salesman who is interested in providing the best possible solution to your driving and lifestyle needs. He listens intently and is consultative in his approach. Gene is collaborat providing the best possible solution to your driving and lifestyle needs. He listens intently and is consultative in his approach. Gene is collaborative, never pushy, and is happiest when he sees you driving a car off the lot with SMILE ON YOUR FACE. More
I enjoyed purchasing my new Ford from Kalben Ford, I found that working with Tex was easy, no pressure to buy, he had all the answers to my question. Allowed me time to think about the purchase without found that working with Tex was easy, no pressure to buy, he had all the answers to my question. Allowed me time to think about the purchase without the HIGH PRESSURE sales that I found at other dealerships. Since my purchase Tex has been helpful with my service needs for both of my vehicles. More
We recently purchased a 2012 Focus from Klaben. Our salesperson, Don Batten, was very knowledgable and helpful, especially with helping our daughter learn all the "bells and whistles" regarding her car salesperson, Don Batten, was very knowledgable and helpful, especially with helping our daughter learn all the "bells and whistles" regarding her car. Katie in Financing was also very knowledgable and friendly. More
Gene Grabiec was very helpful in the planning of whether to lease or buy and in explaining all the various details on operating a new Lincoln MKZ. His follow up to make sure we were completely satisfied wa to lease or buy and in explaining all the various details on operating a new Lincoln MKZ. His follow up to make sure we were completely satisfied was greatly appreciated. More
Doug Carter and Don Batten were the sales reps who assisted us with getting a new Edge. Being easy to do business with is extremely important to us . They exceeded our expectations throughout the p assisted us with getting a new Edge. Being easy to do business with is extremely important to us . They exceeded our expectations throughout the process. Moreover, it was refreshing to see sales representatives working together instead of in competition with each other. We have purchased or leased vehicles from Klaben Ford since 1998 and look forward to doing business in the future. Doug and Don are a good sales team and their thoughtfulness, patience and helpfulness was greatly appreciated. Klaben Ford also has an excellent service department, which takes the worry out of whether things will be done right when performing scheduled maintenance. More
From the first time I talked to Danny Sawyer on the phone, he was very friendly, professional and seemed to really care about what I was looking for. I feel Danny went above & beyond to help get me in phone, he was very friendly, professional and seemed to really care about what I was looking for. I feel Danny went above & beyond to help get me into my new 2013 Escape. It was nice to have someone that really understood what I have been through and was willing to help in any way he could. He also took the extra time to go through the vehicle with me & show me all the little details that i might not have known about right away. I will definitely recommend Klaben Ford & especially Danny Sawyer to others. I look forward to coming back to Klaben & working with Danny again!! Thank you for everything Danny Sawyer!! More
When you walked through the door, people were very friendly. The dealership was very clean which impressed me. Gene had the vehicle I was interested in already in the garage area cleaning it up. I was friendly. The dealership was very clean which impressed me. Gene had the vehicle I was interested in already in the garage area cleaning it up. I was very pleased that I got out of the dealership within 3 hours and not stuck there for hours on end. That's what made me the happiest. More
Well....I just purchased our second Ford in the past two months from Mike and the experience was just as satisfying as the first. Klaben Ford is a well-oiled machine that knows the true meaning of customer months from Mike and the experience was just as satisfying as the first. Klaben Ford is a well-oiled machine that knows the true meaning of customer service. Mike once again found a way to address my needs and get me into a new Ford Mustang. His "sidekick" assisting with the delivery on pick-up day was Dave Mott, who was equally excellent in his effort to provide top-notch customer service. Another great Klaben Team effort - another satisfied customer! This is the reason I've rated Klaben "great" in all categories. Doug Adams More
Gene Grabiec demonstrated all of the best skills to make my car shopping a positive experience. Warm, knowledgeable, very friendly, amicable and just very grounded and easy to talk to. Actually, everyone my car shopping a positive experience. Warm, knowledgeable, very friendly, amicable and just very grounded and easy to talk to. Actually, everyone at Klaben was fantastic but Gene was notch above. I will mention him by name to anyone who is interested in purchasing a car. More