
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My salesman Glenn Griffith was very professional and a pleasure to deal with. I bought a brand new vehicle from 500 miles away and Glenn made this a great and worry free experience for me. He was honest a pleasure to deal with. I bought a brand new vehicle from 500 miles away and Glenn made this a great and worry free experience for me. He was honest about some scratches found on the underside of the vehicle and handled the issue promptly and professionally. I love my new ford focus ST, and my experience with Klaben Ford made the whole new car purchase more enjoyable. More
Took my 2103 Focus ST in to have a Ford TSB performed and for my 5,000 mile inspection. As always Kim takes very good care of me and is very courteous and kind. She always take the time to go over everything for my 5,000 mile inspection. As always Kim takes very good care of me and is very courteous and kind. She always take the time to go over everything that has/will be done and explains anything I have concerns with! I would highly recommend the Klaben Ford service department and espcially Kim as a service adviser! :) More
Mike is wonderful! He has taken such good care of our vehicles and gives us great service at Klaben. He is a true asset to your service dept. vehicles and gives us great service at Klaben. He is a true asset to your service dept. More
We first bought a used Chevy Cobalt from Ty and right off the bat, he was very friendly and personable. He understood that we were on a budget and was more than happy to work with us on the price. Unfortunat the bat, he was very friendly and personable. He understood that we were on a budget and was more than happy to work with us on the price. Unfortunately, the Chevy seemed to be a lemon and in the span of a month, the Chevy had problem after problem. Both Ty and the Klaben service department were very responsive and serviced the Chevy in a timely manner. The third time we took the Chevy in for an engine check, Ty was ready to help us get rid of the lemon. We were able to get all of our money back from the Chevy and he found us a certified pre-owned Ford Focus to replace it. I am very happy with my new Ford and with Ty's excellent help. I strongly recommend the Klaben Ford dealership and Ty Davis as a salesman. Thank you Ty! More
Doug Carter and Mr. Klaben were fantastic in helping us get into a car that was not only reliable but a payment and terms that we could afford. We never felt pressured to get something we didn't want or to get into a car that was not only reliable but a payment and terms that we could afford. We never felt pressured to get something we didn't want or to try and meet a monthly payment that wouldn't work with our budget/ When it is time to trade up my car we will definitely be back to meet with Doug again. Was the best experience we have ever had at a car dealership! Would highly recommend to anyone to go meet with Doug you wont be disappointed! More
Walked in to Klaben Ford and was met by Gene Grabiec in sales. A no pressure type of salesman who showed me the 2013 Mustangs in stock. I had no cash or checkbook and after explaining that I was just check sales. A no pressure type of salesman who showed me the 2013 Mustangs in stock. I had no cash or checkbook and after explaining that I was just checking prices and inventory, Gene sat down and said I could order a 2014 Mustang convertible that day without any money down and with the help of Mike Pennock we did just that! I was given a very fair trade-in and could not be any more satisfied with this buying experience. Both Gene and Mike went out of their way to make this purchase as easy as possible. Jenn did all the paperwork and explained everything very clearly. She made a rather tedious much more enjoyable. Thanks to a great sales team for setting up many of the great electronic systems on this car and delivering a pristine and detailed new car. I even had the opportunity to speak with Mr. Klaben and let him know how much I appreciated the doing business with a handshake and with honesty. He has a great team making this a dealership that I would recommend to all! I appreciated the ease of this purchase and will continue to praise this type of business practice. See Gene Grabiec or Mike Pennock for a truly remarkable experience for your next vehicle. More
I have purchased or leased five vehicles from Klaben. I have always worked with Mike Cooney. He goes out of his way to make the process hassle free. He will get you in the vehicle you want at a price you have always worked with Mike Cooney. He goes out of his way to make the process hassle free. He will get you in the vehicle you want at a price you can afford. If you need follow up service or help Mike will be there for you. I also have to compliment the service department for their excellent care after the purchase. Klaben and Mike will continue to be my first choice when in the market for a car. More
Mike is knowledgeable and was excellent to deal with the purchase of my new Ford Fusion. I will recommend Mike for anyone looking to purchase a new Ford product from Klaben purchase of my new Ford Fusion. I will recommend Mike for anyone looking to purchase a new Ford product from Klaben More
I have not had the best experience at Ford in the past I have not had the best experience at Ford in the past and was reluctant to return. I had tried two Ford dealers and decided to choose another brand I have not had the best experience at Ford in the past and was reluctant to return. I had tried two Ford dealers and decided to choose another brand for my last vehicle. My husband purchased a Ford Truck this past year and was extremely impressed with Mike Cooney. After meeting Mike Cooney during my husband's purchase I was impressed, but not entirely won over yet. We needed to purchase another car for my family and I wanted to look around. My husband asked that I start with Mike. I did and I am glad to say that Mike Cooney won me over and brought me back to Ford. There was a different atmosphere at the dealership. I felt that my concerns were heard and addressed. I did purchase the Ford Fusion! I hope Ford lives up to my new expectations. More
Working with the staff of Klaben was a very enjoyable experience. I do not know very much about cars and the staff was more than willing to answer my questions! They made this a very easy process, and I experience. I do not know very much about cars and the staff was more than willing to answer my questions! They made this a very easy process, and I am extremely happy with the service they provided! More