Klaben Ford Lincoln

Doug Carter and Don Batten were the sales reps who assisted us with getting a new Edge. Being easy to do business with is extremely important to us . They exceeded our expectations throughout the p assisted us with getting a new Edge. Being easy to do business with is extremely important to us . They exceeded our expectations throughout the process. Moreover, it was refreshing to see sales representatives working together instead of in competition with each other. We have purchased or leased vehicles from Klaben Ford since 1998 and look forward to doing business in the future. Doug and Don are a good sales team and their thoughtfulness, patience and helpfulness was greatly appreciated. Klaben Ford also has an excellent service department, which takes the worry out of whether things will be done right when performing scheduled maintenance. More

From the first time I talked to Danny Sawyer on the phone, he was very friendly, professional and seemed to really care about what I was looking for. I feel Danny went above & beyond to help get me in phone, he was very friendly, professional and seemed to really care about what I was looking for. I feel Danny went above & beyond to help get me into my new 2013 Escape. It was nice to have someone that really understood what I have been through and was willing to help in any way he could. He also took the extra time to go through the vehicle with me & show me all the little details that i might not have known about right away. I will definitely recommend Klaben Ford & especially Danny Sawyer to others. I look forward to coming back to Klaben & working with Danny again!! Thank you for everything Danny Sawyer!! More

When you walked through the door, people were very friendly. The dealership was very clean which impressed me. Gene had the vehicle I was interested in already in the garage area cleaning it up. I was friendly. The dealership was very clean which impressed me. Gene had the vehicle I was interested in already in the garage area cleaning it up. I was very pleased that I got out of the dealership within 3 hours and not stuck there for hours on end. That's what made me the happiest. More

Well....I just purchased our second Ford in the past two months from Mike and the experience was just as satisfying as the first. Klaben Ford is a well-oiled machine that knows the true meaning of customer months from Mike and the experience was just as satisfying as the first. Klaben Ford is a well-oiled machine that knows the true meaning of customer service. Mike once again found a way to address my needs and get me into a new Ford Mustang. His "sidekick" assisting with the delivery on pick-up day was Dave Mott, who was equally excellent in his effort to provide top-notch customer service. Another great Klaben Team effort - another satisfied customer! This is the reason I've rated Klaben "great" in all categories. Doug Adams More

I have purchased 3 vehicles from Gene over the years and have had very pleasant experiences each time. He is always very knowledgeable about the cars and options, and is friendly and helpful. He worked with have had very pleasant experiences each time. He is always very knowledgeable about the cars and options, and is friendly and helpful. He worked with me to get financing and I never felt pressured and was very comfortable with the entire process. Also, he followed through and made sure that any service requests that I had were met and completed. I would not hesitate to buy again from Gene and highly recommend him to family and friends. More

We have taken our 2011 Lincoln MKX in to Klaben for routine maintenance and necessary improvements/upgrades for the (HORRIBLE) navigation system for the past two years. Mike Brandvold has gone out of routine maintenance and necessary improvements/upgrades for the (HORRIBLE) navigation system for the past two years. Mike Brandvold has gone out of his way to troubleshoot problems, coordinate services & loaner transportation and in general, do his level best to keep us up-to-date with Ford's release(s) to improve the performance of the vehicle. He's the best part of the dealership and the only reason we're still driving that vehicle -- if not for him, we would have traded it long ago! More

Very Professional, knowledgeble, polite, and great experience. I would def. buy from this dealership when I am ready to purchase. Gene is a true professional. experience. I would def. buy from this dealership when I am ready to purchase. Gene is a true professional. More

Gene Grabiec demonstrated all of the best skills to make my car shopping a positive experience. Warm, knowledgeable, very friendly, amicable and just very grounded and easy to talk to. Actually, everyone my car shopping a positive experience. Warm, knowledgeable, very friendly, amicable and just very grounded and easy to talk to. Actually, everyone at Klaben was fantastic but Gene was notch above. I will mention him by name to anyone who is interested in purchasing a car. More

Mike Cooney always does a great job for me. He anticipates what I need and does his very best to make it fall into place. Although Klaben is a good dealer. People like Mike Cooney and Mona keep anticipates what I need and does his very best to make it fall into place. Although Klaben is a good dealer. People like Mike Cooney and Mona keep Klaben at the top of our list. They keep us coming back. More

Ty is very knowledgable, friendly and absolutely no pressure. Did everything possible to answer all questions and spent time explaining everything. This was the best experience I have ever had purchasi pressure. Did everything possible to answer all questions and spent time explaining everything. This was the best experience I have ever had purchasing a vehicle. I highly recommend Ty. There was no confusion, no unanswered questions and everything was done in a very professional and friendly atmosphere. A+ experience. More