
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I don't do reviews, so for me to take time and do a review means I was really impressed and beyond satisfied with my recent experience with Kenny King and Klaben Ford. Besides that Kenny told me I coul review means I was really impressed and beyond satisfied with my recent experience with Kenny King and Klaben Ford. Besides that Kenny told me I could not get floor mats if I didn't do this review. Just kidding "Kenny". Seriously the car is a joy to drive and Kenny's help in finding us the right car for us was much appreciated. Keep up the good work and we will see you the next time my wife and I need our next car. More
Kenny and Mike was amazing to work with. They were both friendly, knowledgeable and explained everything. I have already recommended them to several people as well as handed out their cards. I am so than friendly, knowledgeable and explained everything. I have already recommended them to several people as well as handed out their cards. I am so thankful to live close enough now to come to Klaben for all my auto needs. I still live in another state but it is well worth the 5 hour drive to get there! More
was very impressed with the dealership overall and the employees were very friendly just walking in the door. I dealt with a salesman named mike cooney and found him very helpful in answering all my quest employees were very friendly just walking in the door. I dealt with a salesman named mike cooney and found him very helpful in answering all my questions and giving me what I considered a very fair deal. would recommend this dealership and salesman in the future. More
I was in need of a good used car and Doug Carter was highly recommended. Doug provided me with excellent customer service and he took care of all my needs and concerns. I will definitely buy all my ca highly recommended. Doug provided me with excellent customer service and he took care of all my needs and concerns. I will definitely buy all my cars from Doug in the future. Thank you for the great buying experience. More
Rosco and his fellow teammates are by far the friendliest sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpfu sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpful information for today and the future. I will definitely be back for the Klaben experience again . Two thumbs up guys! More
Had a wonderful experience with my service rep. and everyone around. They were all friendly and willing to answer questions I had. They are also very through going over all the details that involve you everyone around. They were all friendly and willing to answer questions I had. They are also very through going over all the details that involve your vehicle. I have always had polite and courteous service at my dealership and highly recommend them. More
Kim, my customer service rep, is fantastic to work with. Kim, my customer service rep, is fantastic to work with. She is very professional and very attentive to any concerns that I have. Even though it is Kim, my customer service rep, is fantastic to work with. She is very professional and very attentive to any concerns that I have. Even though it is more expensive to have my vehicle serviced at Klaben, I bring it there because I trust her honesty and integrity. I never feel that she is trying to sell me unneeded services. She is strictly concerned with looking out for my best interest and safety. I CAN'T RECOMMEND HER ENOUGH!!! As long as she is there, I will always have my vehicle serviced there. More
Our overall experience was very good. Our salesman, Tex Welch was excellent. We have bought our last three cars from Tex. Our daughter just purchased a car from him also. Tex has always been very professi Welch was excellent. We have bought our last three cars from Tex. Our daughter just purchased a car from him also. Tex has always been very professional and very helpful. We would very highly recommend Tex to our friends and family. Chip and Mary Kline More
Kim communicates well, both listening and explaining. Ensure the reasons for the repairs, option and cost were clear and agreed upon. Willing to allow me to see the issues and talk to the mechanic. Ens Ensure the reasons for the repairs, option and cost were clear and agreed upon. Willing to allow me to see the issues and talk to the mechanic. Ensure my wishs for the handling of the vehicle we followed More
Kim Wolfram is one of the best Service Advisors I have had the pleasure of dealing with. She goes beyond her job to take care of her customers. had the pleasure of dealing with. She goes beyond her job to take care of her customers. More