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Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very friendly and knowledgable! I have bought three cars with Klaben and have been very satisfied with the customer service. I will continue to come back. with Klaben and have been very satisfied with the customer service. I will continue to come back. More
What a great experience I had at Klaben Ford. I have bought Chevys for many years and started leasing Fords for the past 6years, Doug Beavers has made this experience so much easier than dealing with o bought Chevys for many years and started leasing Fords for the past 6years, Doug Beavers has made this experience so much easier than dealing with other dealerships.I had never leased before and he explained it all so well, making the whole process so easy. He also went over all the features of the car in full detail. I feel that if I ever had a question about anything, he would surely help me out. I will deffinatly go back To Doug Beaver again when my lease is up. I also have recomended him to my family and friends. More
Over the past few years I have now purchased 3 vehicles from Klaben and my personal salesmen Roscoe. Buying two Chrysler 300s and an F150 truck. In the many years of car buying, I have never been a repea from Klaben and my personal salesmen Roscoe. Buying two Chrysler 300s and an F150 truck. In the many years of car buying, I have never been a repeat buyer at one dealership until now. Now I am a three-peat! Roscoe and the Klaben team went beyond the sale to ensure that I was happy. Because of the great service, I have recommended two other visit Klaben to purchase a car, and one of them was my sister. I visited Klaben with my sister to help her pick out the right vehicle and introduce her to Roscoe... I can say, she is equally happy with her new Explorer. More
I know Don Batten and knew that he would be honest and fair. Don knew that I was going to be in the market for a new truck soon. He saw the current sales and called me to let me know that it may be a go fair. Don knew that I was going to be in the market for a new truck soon. He saw the current sales and called me to let me know that it may be a good opportunity for me. I know at least 4 other people that he has sold vehicles to and I know they would all buy from him again. More
Tex was available to answer all my questions regarding the operation of my 2007 VW Beetle. He was friendly and thorough. Chris was there for me, also. In addition Tex will help me reprogram the radio on the operation of my 2007 VW Beetle. He was friendly and thorough. Chris was there for me, also. In addition Tex will help me reprogram the radio on my wife's car after it was detailed at the dealership. He has gone out of his way to make this deal successful. Thank you. Mitch Murphy More
My wife and I wanted to look at the new Escape. Mike Pennock was extremely helpful over the 2 day process. We never felt pressured to buy and this was the main reason we came back the 2nd day. We always Pennock was extremely helpful over the 2 day process. We never felt pressured to buy and this was the main reason we came back the 2nd day. We always felt Mike was there to help us get the very best experience and deal at Klaben. There were other sales reps that helped to make the experience a very fun evening. I walked out of Klaben Ford feeling I had made a few new friends as well as getting the very best BOTTOM LINE DEAL. I will recommend Mike and Klaben to my other friends. Carl F. Buck More
I am very pleased with the customer service that I received at Klaben from Mr. J.C. Crawford. He was very knowledgeable and thorough. There were no hidden ajendas. Yes, I would recommend Klaben to oth received at Klaben from Mr. J.C. Crawford. He was very knowledgeable and thorough. There were no hidden ajendas. Yes, I would recommend Klaben to others and I will see you in the future. Thanks, again for your patience with me and taking the time to assure that my needs were being met. More
I am a member of the Ford family so purchasing the Ford brand was a no-brain-er However, purchasing from an honest and trustworthy salesman and dealership can be challenging. Roscoe Woodberry helped my hus brand was a no-brain-er However, purchasing from an honest and trustworthy salesman and dealership can be challenging. Roscoe Woodberry helped my husband purchase his vehicle, and the way he responded to us with courtesy and honesty made all the difference in coming back to Klaben to lease my Focus. Roscoe understood our financial needs and expectations in a new model so he worked out all the details which made the purchase easy! I appreciated the customer service and attention to detail that was provided throughout the process. Anyone looking for a new car I will refer to Roscoe and Klaben, and I look forward to my next lease. Job well done! More
Mike made the car buying experience comfortable for both my wife and myself. He was knowledge about the vehicles and the financing that was available at the dealership. Most important he listened to our wa my wife and myself. He was knowledge about the vehicles and the financing that was available at the dealership. Most important he listened to our wants and needs and matched us with a vehicle that filled our transportation needs at a price we were comfortable spending. We will use Mike and the Klaben dealership for future car purchases. More
I had a wonderful experience getting my new car. I was especially happy with how kind and helpful Michael Pennock was in helping me find the right car for me. I would definitely recommend this dealership especially happy with how kind and helpful Michael Pennock was in helping me find the right car for me. I would definitely recommend this dealership to other people. More