
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have been a customer at Klaben for several years. Kim has always set up my appt. in a timely fashion and treated me with kindness and respect! Excellent service- excellent dealership has always set up my appt. in a timely fashion and treated me with kindness and respect! Excellent service- excellent dealership More
Buddy Moore was a pleasure to work with. He understood my needs and did so much to fulfill them. His manners are charming and he emits an image of confidence and honesty. I am in good hands with Buddy M my needs and did so much to fulfill them. His manners are charming and he emits an image of confidence and honesty. I am in good hands with Buddy Moore. Thanks Buddy! More
Doug Carter is an expert at getting the job done smoothly, efficiently, and with excellence. He took the time to listen to my needs; I did not feel rushed or pressured, but instead felt relaxed, as smoothly, efficiently, and with excellence. He took the time to listen to my needs; I did not feel rushed or pressured, but instead felt relaxed, as though I was the only customer in the whole store! I am now a huge fan of leasing. This is my second lease within two years, both handled by Doug's skillfulness. Coffee, water, and restrooms all were offered courteously. Great attention to every detail made my experience one that I intend to repeat for my next vehicle as well. More
I came to the dealership as I was hearing a horrible grinding sound in the rear of my car. Once they took a look at it, they found out that the work that I had done at another business was done horribly grinding sound in the rear of my car. Once they took a look at it, they found out that the work that I had done at another business was done horribly wrong causing me to need to replace more parts than I originally anticipated. Kim was great at keeping me calm, informed, and provided me with all of my options making sure that I knew firsthand what was going on and that I was happy. I really appreciate her efforts, Klaben's outstanding service and their willingness to make the customer happy and satisfied. I was able to leave with my car working at peak performance and didn't have to overextend myself financially. Thank you so much and I am forever grateful for your kindness! More
My son is in the Navy stationed in South Carolina. He recently had an accident and the insurance company totaled his car. We decided that it may be better to get a lease since we weren't sure where he w recently had an accident and the insurance company totaled his car. We decided that it may be better to get a lease since we weren't sure where he would be in the next 2-3 years. We discussed the situation with Don Batten and instantly realized that he understood our situation since his kids are in the military as well. I feel that Don gave us the best deal possible under the circumstances and did an excellent job of explaining our options. He also went above and beyond to help make things easier. I would recommend going back to Klaben and specifically working with Don for anyone but especially if you have kids in the military. More
Danny is an A+ salesman. He was very friendly and enthusiastic. He knew everything about my new car and took the time to give me an indepth tutorial. Danny is a Marine Corp veteran. Thank you for you enthusiastic. He knew everything about my new car and took the time to give me an indepth tutorial. Danny is a Marine Corp veteran. Thank you for your service to our country! More
This is the 6th vehicle we have gotten from Klaben and the 4th car that Tex has personally sold us. Tex is always helpful and really works with is to get us what we want in a vehicle. The entire staff in the 4th car that Tex has personally sold us. Tex is always helpful and really works with is to get us what we want in a vehicle. The entire staff in the sales department and the service department are always very friendly and helpful which is why we continue to do business with Klaben. More
Yay to Klaben Ford and Yay to Matt. This is the best car buying experience ever and I am well into the upper side of 50. Matt is very educated on all the new technolgy and is a good teacher to those of us buying experience ever and I am well into the upper side of 50. Matt is very educated on all the new technolgy and is a good teacher to those of us who are not. He was NOT pushy. I would recommend Matt to anyone who is looking for a Ford. I am so glad I found Klaben Ford and Matt. More
Mike Brandvold did a great job when I brought my Lincoln in for service. He reviewed every procedure that he was going to perform in detail and was very patient in answering all of my questions. I did not h in for service. He reviewed every procedure that he was going to perform in detail and was very patient in answering all of my questions. I did not have an appointment, but he was still able to service my car that day on my time schedule. It was a great experience overall and I would highly recommend seeing Mike whenever you need service on your car. More