Klaben Ford Lincoln

Purchase of a MKC We had previously purchased a MKZ from Klaben Ford and Lincoln some 5 years ago and had a great experience with the dealership and the salesman, Chris We had previously purchased a MKZ from Klaben Ford and Lincoln some 5 years ago and had a great experience with the dealership and the salesman, Chris Moldas. Subsequently, our service experience with Mike for the next five years was also very good. Our son has also purchased a new vehicle from Klaben and requested Chris as his salesman. We over time have kept in contact with Chris, always visiting when in for regular service. We have had a desire to purchase a MKC every since they came out and was able to make a deal. The purchase experience was very good. It is great to build a trust with a dealership which we have done. The C was a great choice for us. It gives us the ride and performance that we were looking for. More

Excellent experience I returned to Klaben looking for a used vehicle. Chris and Jeff were able to get me into a lease for a new vehicle with the payment that I wanted Thi I returned to Klaben looking for a used vehicle. Chris and Jeff were able to get me into a lease for a new vehicle with the payment that I wanted This is the 6th vehicle my family has purchased from this dealership. I will definitely return. More

2015 f-150 Great service! Only place to get a great deal! Second lease I've purchased from them, the service center is second to none. Would recommend to anyone. Great service! Only place to get a great deal! Second lease I've purchased from them, the service center is second to none. Would recommend to anyone. More

Dan Peters was terrific to work with. I was looking for a late model used car, preferably one coming off a lease. With just a few questions Dan understood what I wanted and the first car I was looking for a late model used car, preferably one coming off a lease. With just a few questions Dan understood what I wanted and the first car he showed me was perfect, It was even my favorite color, He spent as much time as I needed to get me familiar with the car and made sure everything was set up the way I wanted. This was probably the best car buying experience I've ever had and I would recommend that anyone looking for a car see Dan. More

I loved working with Klaben Ford and Tom Nicodemus . . . I went to Klaben Ford in Kent with my husband. We had called to say that we were interested in the 2015 Ford Fusion, which had some awesome rebates on I went to Klaben Ford in Kent with my husband. We had called to say that we were interested in the 2015 Ford Fusion, which had some awesome rebates on it. Upon arriving, our salesman, Tom Nicodemus, a very professional, polite, and knowledgeable young man, had already brought one of them up front so we could go on a test drive right away. We loved it! We did look at other Fusions on the lot, but Tom had listened to what we needed and the one he brought us to test drive is the one that we wound up buying. As we were filling out the required forms, we met the manager, Terry Colbert, and the owner, Richard Klaben, both of whom made us feel welcome and offered assistance in expediting our purchase. The paperwork was completed very efficiently and professionally, with lots of information and explanations very clearly given. This experience was one of the best we have had! More

Awesome Service Experience I leased a Ford Fusion from Klaben Ford Lincoln in Kent, Ohio and I had to bring my car into their service department for a recall, and oil change. I I leased a Ford Fusion from Klaben Ford Lincoln in Kent, Ohio and I had to bring my car into their service department for a recall, and oil change. I was "blown away" by their excellent service. You pull your car into a garage and you are met by the smiling service staff. Justin took care of me in a professional, courteous way. They said it might be up to two hours but it was only 1 hour and 20 minutes! They have a lounge inside and outside that you wait in. Coffee, fruit, and doughnuts are all complimentary. I used their computer to conduct some business. It was the most pleasurable experience that I have ever had in my 51 years on this planet. Ty was awesome and I cannot recommend Klaben Ford enough! Thanks and I'll be leasing again from them when my current lease expires. More

Exactly what i wanted I looked at the car I ended up purchasing online prior to my visit. I was interested in the car, but my salesmen really helped me make up my mind. I w I looked at the car I ended up purchasing online prior to my visit. I was interested in the car, but my salesmen really helped me make up my mind. I was helped by Roscoe Woodberry and Tom Nicodemus. Neither felt pushy or "used car salesman". Both were extremely helpful and friendly. My wife and i had a great experience just having a conversation with both of them. They were extremely knowledgeable about the vehicle and all the services that are offered by Klaben. Would definitely recommend them. Sean Cross helped us with our financing and made the whole process very easy. More

Great experience! Every purchase experience has been extremely enjoyable. Joe B has been helpful and knowledgeable we would highly recommend him for any purchase of an Every purchase experience has been extremely enjoyable. Joe B has been helpful and knowledgeable we would highly recommend him for any purchase of any vehicle from Klaben. From start to finish Joe was informative, caring, funny, and a joy to be with. More

Excellent as always This is the 2nd car we've purchased from Klaben Auto Group. It would be difficult to convince us to purchase a car from another dealership. Simply: we This is the 2nd car we've purchased from Klaben Auto Group. It would be difficult to convince us to purchase a car from another dealership. Simply: we trust them. More

Another Ford for me Just traded my 2009 Ford for a 2013 Ford and had a great experience. Klaben's style is straight forward and my salesman Joe Peticca was excellent to w Just traded my 2009 Ford for a 2013 Ford and had a great experience. Klaben's style is straight forward and my salesman Joe Peticca was excellent to work with. Kim Wolfram is the service advisor we have worked with for several years and she is the primary reason I chose to do business at Klaben Ford. Keep up the good work Klaben Ford! More