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Klaben Ford Lincoln

Kent, OH

5.0
14,508 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,508 reviews

July 25, 2013

I went into the dealership asking questions about possible options for my lease vehicle that was over mileage. I was impressed with both salesmen and that they listened to what I wanted and presented More

by osulong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 25, 2013

it was a very good deal and Ty Davis has always been very good to my family we have bought several vehicles from him. we have also sent many of our friends and family to Ty at Klaben Ford! More

by steveweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
July 25, 2013

Everything was more then I expected. I didnt think it was possible for me to walk out with a 2013 vehicle and Ty worked with me until we agreed on a deal! great dealer! More

by RyanS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stutzman, Ty Davis
July 20, 2013

I purchased a 2013 F150, and the entire process was excellent. Mike Pennock and David Klaben were great to work with through the process. I received a great price on the F150, and a more than fair pric More

by Fiftynine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2013 -

Fiftynine responded

*UPDATE* I was told by my salesmen that I would have upwards of three years of Sync services with my new truck, meaning the turn by turn directions and such. After registering with Sync, it showed that my account was not active, and prompted me to purchase Sync for the year. I contacted David, and was now told I do not have the Sync services. The reply was the same when I stated that he had told me that I would have the Sync services before I purchased the truck. I contacted Ford, and was told that the complimentary three year sync services only comes with the MyFord Touch. If my salesmen are reading this, complimentary Sync service only comes with MyFord Touch. This issue is not of extreme importance, or would have been a deciding factor in my decision not to purchase, but please be aware of the products and services that you sell. To Ford, reviews I have read have not been the best for the Sync services, but if you want people, without MyFord touch, to purchase the service, you have to allow them to try it out, and not blindly purchase the service hoping it you'll be happy with it. This is not a negative review towards Klaben, but please be informed on the products you sell.

July 18, 2013

I Highly recommend Gene G. He helped me get the best deal on my new 2014 Ford Escape! We originally made the deal over the phone while I was in another state. When I picked the car up a week later he was a More

by jameskaminski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 18, 2013

went to Klaben to look at new escapes.Doug Carter our salesman went the extra mile to get us the car we wanted.He took extra time with us so we could understand everything about the car. More

by masselob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carter
July 11, 2013

I met Doug at the car show in 2010 and leased a new MKT from Doug and happily returned on 7-10-13 to lease a new Lincoln MKS from him too. As long as we have been buying cars, we have never been treated More

by brenda2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Carter
July 05, 2013

I have been buying cars for many years and have dealt withe many sales individuals and dealers. I can say with out a doubt my experience with Klaben was the best. I believe what made the experience so More

by rsines1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 04, 2013

I have purchased my last several vehicles from Don Cheatwood. My most recent purchase was a pre-owned certified Ford Focus. It was the perfect car for my budget at the time. I will be seeing Don in More

by Jkw22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 01, 2013

I decided to buy my new 2013 ford fusion from klaben ford because the customer service was excellent! The sales person that worked with me, JP Marozzi, did a fabulous job of helping me find the car that fit More

by hannahd23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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