Klaben Ford Lincoln

A five star rating means that the service performed was beyond good, it was excellent. The service achieves standards that are above and beyond what is expected or necessary. Five stars is awarded to a sel beyond good, it was excellent. The service achieves standards that are above and beyond what is expected or necessary. Five stars is awarded to a select few groups or individuals who not just satisfy the customers needs but exceed them. This describes "Klaben Ford Lincoln"- Service Center's success in satisfying their customers. More specifically, Ty Davis and Mona Crooks reflect strong work ethics, determination, patience, and resolve in making their customers happy. They have done their jobs well. More

Roscoe Woodberry was awesome to work with. He was very nice and very knowledgeable in the vehicles I was looking at. He made what could be a very overwhelming experience a very pleasant one. I was impress nice and very knowledgeable in the vehicles I was looking at. He made what could be a very overwhelming experience a very pleasant one. I was impressed with everyone I met while I was making my purchase- everyone was very nice and helpful and seemed to really love working there. I would, and I will, recommend Roscoe and Klaben to anyone in need of a car! More

I recently purchased my 2014 Ford Fusion at Klaben Ford. I was very impressed with the atmosphere and cleanliness of the dealership. I am very happy with my purchase and was extremely satisfied with the su I was very impressed with the atmosphere and cleanliness of the dealership. I am very happy with my purchase and was extremely satisfied with the superior service that my salesperson Ty Davis rendered. I will definitely share my experience with Klaben Ford and Ty Davis with my relatives and friends. More

Matt was great!He was never pushy and made my first experience with buying a car very easy and simple!! Would highly recommend him and Klaben. experience with buying a car very easy and simple!! Would highly recommend him and Klaben. More

I went to Klaben to get a 2010 Ford Focus after I totaled my previous car I originally talked to Mike Cooney but when I came in he was busy w/ another customer and had me go to Doug they where both v totaled my previous car I originally talked to Mike Cooney but when I came in he was busy w/ another customer and had me go to Doug they where both very helpful and friendly More

Mike was exceptional! He was prepared for my appointment and had a variety of cars that met my needs available for consideration. He took time to explain the options and wanted to be sure I selected "the ri and had a variety of cars that met my needs available for consideration. He took time to explain the options and wanted to be sure I selected "the right car". Mike is personable, professional and caring. I didn't feel pressured to make a quick decision. Mike cared that I was happy with my decision. We wrote the deal and Mike scheduled the first service appointment. Finally, Klaben Ford cares about the customer: both Richard Klaben and Bruce Caudill stopped in to thank me for my purchase. When looking for a new or used car, stop in Klaben Ford and ask for Mike Cooney for personal service. More

Mike Cooney is terrific. He's always patient with us and helped us get the car we wanted. When we weren't able to get to the dealership in the morning he took care of much of the information from us ov and helped us get the car we wanted. When we weren't able to get to the dealership in the morning he took care of much of the information from us over the phone. The Escape was waiting for us to see when we arrived later that day. He explained all the features, linked my phone to Sync and as always, I know we can, and have, called him many times if we have any questions. Mike is knowledgeable, professional and friendly. We have gotten 3 cars through him and know we will come back again. The Bissons More

Mona Crooks was absolutely wonderful! I got my appointment date mixed up, and was actually a week early. Mona got me right in, despite the fact that I was early. She made me feel like it was no appointment date mixed up, and was actually a week early. Mona got me right in, despite the fact that I was early. She made me feel like it was no problem at all. She was kind, courteous and extremely efficient. My vehicle was fixed that day, and she got right back to me and let me know I could pick up my car at my convenience. She asked if I would like the car washed as a complimentary service, which it needed terribly! I felt as if she truly cared about providing exemplary customer service. I will always ask to speak with Mona when scheduling a service appointment from now on! - Amie Ross Hudson Heating Company More

Straight forward pricing on the new vehicle. Gave the most trade value, as I shopped over 20 dealers in earning the best value. No pressure tactics. Pleasant atmosphere. most trade value, as I shopped over 20 dealers in earning the best value. No pressure tactics. Pleasant atmosphere. More

Overall experience was great. We went in to purchase a replacement vehicle for one that was totaled in an accident and ended up buying 2 vehicles. Good, friendly customer oriented salesman (Buddy Moore). replacement vehicle for one that was totaled in an accident and ended up buying 2 vehicles. Good, friendly customer oriented salesman (Buddy Moore). We were very satisfied with both vehicles and the service that we received. Thank you More