Klaben Ford Lincoln

This was my first time purchasing a vehicle and I could not possibly have had a better experience. As a first time buyer, I was worried that the purchase would be difficult and stressful; that could not be not possibly have had a better experience. As a first time buyer, I was worried that the purchase would be difficult and stressful; that could not be further from the truth. Todd was helpful, attentive and wonderful to work with. He listened to my concerns and what I wanted, and I am now the very satisfied owner of a 2014 Ford Fiesta! Everything was very laid-back, I never felt pressured into purchasing anything that I didn't want. I am very happy with the price, and the financing options that I was given were great. All of the staff at the dealership were also very friendly and made me feel comfortable and well-attended to. I will absolutely recommend this dealership to anyone looking for a vehicle and I will certainly be referring people to Todd! I would love to return here for any future purchases. Thank you Todd Boyles and Klaben Ford for such an excellent experience! More

Shopping for a vehicle at Klaben was a truly enjoyable experience! Doug Carter is the best! He was completely patient and insightful as I tested many cars. He was accommodating and did not place any pr experience! Doug Carter is the best! He was completely patient and insightful as I tested many cars. He was accommodating and did not place any pressure on me. I ended up with the perfect car for me at price that I can afford as a recent college grad and new young professional. I will definitely be going to Klaben Ford for all of my future vehicle purchases. The entire staff is friendly and personable. The facilities were neat and clean and I felt comfortable while I shopped. Thank you Doug and Klaben Ford! More

I went to a dealership before klaben who said try couldn't get me in the vehicle I wanted but insisted on selling me something else to build my credit more. The sales associate didn't see why I would couldn't get me in the vehicle I wanted but insisted on selling me something else to build my credit more. The sales associate didn't see why I wouldn't want to buy the car he insisted. Then I went an felt with Ty who worked quite diligently, to get me in te car I wanted for a good price. Thanks Ty More

Thanks to Matt Hryb at Klaben for getting me into the car I've wanted for a long time! Great Service! Will definitely buy from Klaben again! I've wanted for a long time! Great Service! Will definitely buy from Klaben again! More

I was very pleased with Mr Woodberrys service he was I was very pleased with Mr Woodberrys service he was very helpful and knowledgeable .I will definitely be working with him in the future.It was a ver I was very pleased with Mr Woodberrys service he was very helpful and knowledgeable .I will definitely be working with him in the future.It was a very pleasurable experience. More

Earlier this month my husband and I visited Klaben Ford in Kent, Ohio. I needed a vehicle and Klaben is the only dealership where we KNOW we will get outstanding customer service and a great vehicle at an in Kent, Ohio. I needed a vehicle and Klaben is the only dealership where we KNOW we will get outstanding customer service and a great vehicle at an excellent price. Whenever my husband or I need a vehicle we go to Roscoe Woodberry at Klaben Ford. We have been customers of Roscoe’s for years and wouldn’t even think of going to anyone else. Roscoe takes the time to listen to our needs, answers all of our questions and goes the extra mile to make sure we get what we want at the price we want to pay. Roscoe is not just looking to make a sale; he really cares about his customers and it shows. His knowledge of the vehicles is impressive and his great personality keeps us coming back time and time again. He is just a pleasure to do business with. If you are looking for a great car-buying experience, a quality vehicle at an excellent price, we recommend you go to Roscoe Woodberry at Klaben Ford in Kent. You won’t be disappointed. More

Tex was such a big help! Couldn't have asked for a better salesman! He got me a great deal and I will be recommending him to some of my friends! better salesman! He got me a great deal and I will be recommending him to some of my friends! More

I have been leasing new vehicles since 1996 at Klaben Ford. Dave Mott has been my Leasing consultant for almost all of them. He is very knowledgeable of every vehicle and the accessories/packages each Ford. Dave Mott has been my Leasing consultant for almost all of them. He is very knowledgeable of every vehicle and the accessories/packages each vehicle offers. Dave takes time in explaining the financing (rebates, down payment etc.). When I have gone to Dave unsure of which vehicle to lease, he has taken the time to explain the advantages of each vehicle and also shows me what my payments would be for both vehicles. This was very helpful in making my decision. Dave has programmed my cell phone to the car. In the past, I have tried to do it, but I was unsuccessful. Dave takes the necessary time to explain all of the features on the new vehicle. He even said if later on I have any questions, I should feel free to either call him or come in and see him. In my dealings with Klaben Ford and Dave Mott I have never felt pressured into a vehicle; never felt emotionally or financially stressed. I know for future car purchases/leases I will only deal with Klaben Ford and Dave Mott. In my opinion this is a perfect team. More

Last week I took delivery of my new F-350 Super Duty from Doug Carter at Klaben Ford. I was in the market for a new truck to but had a list of "must have's" on the truck and a list of must not's on the truc Doug Carter at Klaben Ford. I was in the market for a new truck to but had a list of "must have's" on the truck and a list of must not's on the truck. Doug took the time to work the list with me and came to the conclusion we needed to order from the factory! This is the 1st time I have EVER had a dealer recommend ordering from the factory instead of trying to sell me something that I did not want. Doug told me that if we ordered I would not lose any rebates/financing promotions and if they financing/rebates got better after the truck was delivered I got those instead! Every other dealer had told me I would roll the dice ordering from the factory because I could lose the rebates. Doug kept me informed during the whole process of ordering the truck, where it was in the build process and answering my questions in a very timely manner - I am talking in a matter of hours or minutes via email. When I took delivery of the truck - the paperwork was completed all I had to do was sign. No surprises at all! I would not hesitate to recommend Doug to my friends or anyone else who is looking to purchase a car or truck. More

I went to Klaben ford on Saturday to look at Fusion's. I asked for Bob Paytas as he sold my wife and I a car last year. Bob was responsive to my needs and worked hard to get me what I wanted. I Fusion's. I asked for Bob Paytas as he sold my wife and I a car last year. Bob was responsive to my needs and worked hard to get me what I wanted. I purchased a New Ford Fusion. Both experiences with Bob and at Kalben in the past year have been among the best I have experienced in 30 years of buying vehicles. Only put a 4 on price because you always want to pay less than you do. More