Klaben Ford Lincoln

Rosco and his fellow teammates are by far the friendliest sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpfu sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpful information for today and the future. I will definitely be back for the Klaben experience again . Two thumbs up guys! More

Our overall experience was very good. Our salesman, Tex Welch was excellent. We have bought our last three cars from Tex. Our daughter just purchased a car from him also. Tex has always been very professi Welch was excellent. We have bought our last three cars from Tex. Our daughter just purchased a car from him also. Tex has always been very professional and very helpful. We would very highly recommend Tex to our friends and family. Chip and Mary Kline More

Kim communicates well, both listening and explaining. Ensure the reasons for the repairs, option and cost were clear and agreed upon. Willing to allow me to see the issues and talk to the mechanic. Ens Ensure the reasons for the repairs, option and cost were clear and agreed upon. Willing to allow me to see the issues and talk to the mechanic. Ensure my wishs for the handling of the vehicle we followed More

Kim Wolfram is one of the best Service Advisors I have had the pleasure of dealing with. She goes beyond her job to take care of her customers. had the pleasure of dealing with. She goes beyond her job to take care of her customers. More

Matt Hryb is an excellent Sales and Leasing Consultant. I was very pleased with the way he handled himself. Never pushy. Very informed about the products. I will look him up when I buy my new F150 soon. was very pleased with the way he handled himself. Never pushy. Very informed about the products. I will look him up when I buy my new F150 soon. More

Kim, has very good people skills and does a good job of inter-acting with customers. She asked good questions re: the reason for the visit. She also does a good job of communicating and follow up. inter-acting with customers. She asked good questions re: the reason for the visit. She also does a good job of communicating and follow up. More

BEST Dealership EVER!!! I have to start off with saying that I don't have the best credit and I needed to get into a car ASAP, after my previous car had been totaled : ( I was very fortunate to have the B that I don't have the best credit and I needed to get into a car ASAP, after my previous car had been totaled : ( I was very fortunate to have the BEST SALESPERSON, Roscoe Woodberry, helping me!!! I explained my situation to him and what I could work with. Never did he say that it was going to be hard to get a car, on the contrary, he was always very positive. My situation is very hard and he explained to me how Ford works; they work with their own banks to help you (unlike other banks) work your way up. While Roscoe worked so diligently, I contacted the previous dealership I had bought my car from, to get a 2nd opinion. Long story short, they only had 2 options for me; 2 options that would not benefit me in re-establishing my credit. This past weekend, we took a drive to Kent (from Cleveland) to try and purchase a used car, but of course, Roscoe had something better for us. We were able to finance a used, pre-certified, 2011 Ford Fusion. Roscoe did not want us to purchase a used car; he wanted us to be safe (in terms of guarantee) with a pre-certified vehicle. Finally, I was able to purchase a car without a co-signer all thanks to Klaben Ford & Roscoe Woodberry!!! I would also like to say that everyone there was very friendly. Thank God they had a play area that kept my girls entertained, very helpful! Overall, BEST experience EVER!!!! More

They always are professional and treat me very well. I have only been coming to Klaben for the last 18 years or so. Great job!!!! have only been coming to Klaben for the last 18 years or so. Great job!!!! More

On 9/16/2013, I went to Klaben Ford and I worked with Richard "Buddy" Moore. Buddy not only made me, my mom, and my daughter feel comfortable but helped us with the choice of the vehicle and also made su Richard "Buddy" Moore. Buddy not only made me, my mom, and my daughter feel comfortable but helped us with the choice of the vehicle and also made sure the features that I wanted was in there too. The price was amazing and Buddy made sure it fell into the price range I told him. I am so happy with my 2014 Ford Escape!!! Thank you Buddy for all that you did for us!!! More

Absolutely great experience. This was the third vehicle we have leased from Klaben and we will be back again. Dave Mott and the team did an excellent job in all areas. One very happy customer we have leased from Klaben and we will be back again. Dave Mott and the team did an excellent job in all areas. One very happy customer More