
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience while selecting a new car was pressure free Doug Carter my salesmen was very knowledgeable sincere and made me and my wife feel that our satisfaction was his main consern. Doug Carter my salesmen was very knowledgeable sincere and made me and my wife feel that our satisfaction was his main consern. More
I was looking for a winter vehicle I was introduced to I was looking for a winter vehicle I was introduced to Doug Carter and it only took him a few days to find the right car at the right price I'm very I was looking for a winter vehicle I was introduced to Doug Carter and it only took him a few days to find the right car at the right price I'm very pleased with the purchase and highly recommend Doug and the dealership overall More
I recently purchased a new F-250 and had a great experience. Doug Carter made the experience very easy and hassle free. There was no pressure or trying to over sell products or features that I did experience. Doug Carter made the experience very easy and hassle free. There was no pressure or trying to over sell products or features that I didn't want. It's nice when you purchase a new vehicle but it's even better when you have a great experience doing so. Thanks Doug More
I have been purchasing cars from Klaben since 1997. Every experience is no pressure, courteous and helpful. JP and Matt were wonderful during this sales transaction. experience is no pressure, courteous and helpful. JP and Matt were wonderful during this sales transaction. More
First class service that is both friendly and fair. I would recommend klaben Ford and Doug Cater to anyone interested in purchasing a new or pre-owned vehicle. would recommend klaben Ford and Doug Cater to anyone interested in purchasing a new or pre-owned vehicle. More
I have been a customer at Klaben for several years. Kim has always set up my appt. in a timely fashion and treated me with kindness and respect! Excellent service- excellent dealership has always set up my appt. in a timely fashion and treated me with kindness and respect! Excellent service- excellent dealership More
Buddy Moore was a pleasure to work with. He understood my needs and did so much to fulfill them. His manners are charming and he emits an image of confidence and honesty. I am in good hands with Buddy M my needs and did so much to fulfill them. His manners are charming and he emits an image of confidence and honesty. I am in good hands with Buddy Moore. Thanks Buddy! More
Doug Carter is an expert at getting the job done smoothly, efficiently, and with excellence. He took the time to listen to my needs; I did not feel rushed or pressured, but instead felt relaxed, as smoothly, efficiently, and with excellence. He took the time to listen to my needs; I did not feel rushed or pressured, but instead felt relaxed, as though I was the only customer in the whole store! I am now a huge fan of leasing. This is my second lease within two years, both handled by Doug's skillfulness. Coffee, water, and restrooms all were offered courteously. Great attention to every detail made my experience one that I intend to repeat for my next vehicle as well. More
I came to the dealership as I was hearing a horrible grinding sound in the rear of my car. Once they took a look at it, they found out that the work that I had done at another business was done horribly grinding sound in the rear of my car. Once they took a look at it, they found out that the work that I had done at another business was done horribly wrong causing me to need to replace more parts than I originally anticipated. Kim was great at keeping me calm, informed, and provided me with all of my options making sure that I knew firsthand what was going on and that I was happy. I really appreciate her efforts, Klaben's outstanding service and their willingness to make the customer happy and satisfied. I was able to leave with my car working at peak performance and didn't have to overextend myself financially. Thank you so much and I am forever grateful for your kindness! More