Klaben Ford Lincoln

Excellent foreigner experience at Klaben Ford Linkolen, Kent I was thrilled by the high level of customer service and quality of work I have seen at Klaben Ford Lincoln in Kent, Ohio. As a foreigner holding a no I was thrilled by the high level of customer service and quality of work I have seen at Klaben Ford Lincoln in Kent, Ohio. As a foreigner holding a non-immigrant visa, I had a lot of limitations and obstacles to lease a car in different dealerships in Ohio. Thanks to Mr. Rich Klaben and his willingness to help and his personal and wonderful attitude towards his customers, I was able to lease a car. Mr. Klaben made efforts to overcome the obstacles that I had and leased me a brand new Ford Explorer. Moreover, the attitude of Klaben salesmen was wonderful, everyone there was willing to help in every way they can. Specifically to mention Mr. Roscoe Woodberry who accompanied me with the whole leasing process. He explained thoroughly every step in the process and spent me a lot of time introducing the car for me. I recommend every person in Ohio who wants to lease/buy a car to go to Klaben Ford Lincoln in Kent and enjoy the wonderful personal attitude of the owners and employees. More

great service from Kim our 2013 MKZ was scheduled for recalls Kim Wolfram expedited the process along quite efficiently, I would highly recommend her in the future.. she our 2013 MKZ was scheduled for recalls Kim Wolfram expedited the process along quite efficiently, I would highly recommend her in the future.. she explained what was wrong & how it was going to be fixed & set up a loaner with out a problem.. she is very personable & a great P.R. person, thank you very much for your efficientcy… Paul & Suzie Moskun More

Excellent service I had a great experience at Klaben. I always love dealing with Kenny King, he is courteous and willing to take time to explain options. I had a great experience at Klaben. I always love dealing with Kenny King, he is courteous and willing to take time to explain options. More

Great experience Just leased a 2015 Ford F-150 from Klanem and I'm very pleased with my purchcase and overall experience. Our sales rep, JP Marozzi, was very helpful a Just leased a 2015 Ford F-150 from Klanem and I'm very pleased with my purchcase and overall experience. Our sales rep, JP Marozzi, was very helpful and was able to find me a great deal on The perfect truck in a short period of time. I would definitely recommend this dealership if you're looking for fair pricing and great customer service. More

EXCELLENT EXPERENCE We have used Dave Motts for many years and when it comes time to purchase our vehicles that's the person we think of first. Dave is extremely underst We have used Dave Motts for many years and when it comes time to purchase our vehicles that's the person we think of first. Dave is extremely understanding when it comes to our needs. During our last visit we worked with Kenny King because Dave had a family emergency. Kenny was awesome! He was extremely patient with me as far as letting me drive numerous vehicles until I finally made my decision. When I arrived to pick up my vehicle, Dave spent a lengthy amount of time going over the many features my new vehicle was equipped with; which I greatly appreciated. I can't say enough about these two gentlemen - they're the best!! I (we) will definitely recommend them to our family and friends. More

Happy Camper in Cleveland This was the second used CPO Linclon I have bought from Klaben. Looking forward to the third. Might be a while, Doug Carter found me one great car. This was the second used CPO Linclon I have bought from Klaben. Looking forward to the third. Might be a while, Doug Carter found me one great car. Long drive from Cleveland to Kent, but Doug made it easy. He delivers! More

Everyone we spoke with was very informative and helpful. They answered all of our questions and explained all the options on the car we bought. they pointed out all the different ways of using the equipment. They answered all of our questions and explained all the options on the car we bought. they pointed out all the different ways of using the equipment. More

Doug Carter waved his wand! We recently had to file Chapter 7. When we filed, we had a 2008 which wouldn't be paid off for another 42 months. Our discharge date was still 2 mon We recently had to file Chapter 7. When we filed, we had a 2008 which wouldn't be paid off for another 42 months. Our discharge date was still 2 months away. Despite this position, we were approved for a car for up to $11K with 10% down. At the end of the day, we left with a 204 Ford Focus which was a little more than we were originally approved for by the lender. Our APR for this car is the lowest we ever had and by the time the car is paid off, it will still be only 5 years old. Doug listen to our needs, found a car that matched, and went to bat for us with his manager. We will return to Klaben Ford to purchase our next car from Doug Carter! More

New car with Mike Cooney I had another great interaction with Mike Cooney this week when I returned a leased vehicle and negotiated on a 2016 Ford Escape. Mike provided excell I had another great interaction with Mike Cooney this week when I returned a leased vehicle and negotiated on a 2016 Ford Escape. Mike provided excellent service to me and I left feeling like I received a great deal. I've worked with Mike on 9 car deals in the last 12 years for my family and i always seek him out when I want advice on cars and service. I also worked with Jennifer Bowen on the financing and closing - she was very competent and helpful. I highly recommend Mike Cooney and Klaben Ford Lincoln! -Ray Hughes More

Professional & knowledgeable We've been dealing with Chris Moldas @ this dealership since 1997. He has always been friendly, professional & knowledgeable. On our latest visit, Aug We've been dealing with Chris Moldas @ this dealership since 1997. He has always been friendly, professional & knowledgeable. On our latest visit, Aug 1 we also had the priveledge of purchasing with newer salesman, Joe Bellian. We are very impressed with this young man's ability as well. More