
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Klaben Ford Very personable sales rep. No pressure to buy. Found the car I was interested in. Worked with me to give me a good price for my trade and a reasona Very personable sales rep. No pressure to buy. Found the car I was interested in. Worked with me to give me a good price for my trade and a reasonable price for the car I bought. More
Great Experience We did our homework before coming into the dealership, but they were still able to show us a car that was better than what we originally found ourselv We did our homework before coming into the dealership, but they were still able to show us a car that was better than what we originally found ourselves online. The service had a personal touch to it that I don't believe we would have got else where. While we decided to go to lunch to debate if we wanted to make the purchase they were very understanding and even paid for our lunch. They generally cared not only about selling us a car, but also about us personally. Would highly recommend both of these gentlemen in the future and will return when it is time to replace our other car. More
Klaben and Roscoe, what a team Roscoe is one of the best salesmen I have ever dealt with when purchasing a new car. If I asked for something he got and his managers made sure he did Roscoe is one of the best salesmen I have ever dealt with when purchasing a new car. If I asked for something he got and his managers made sure he did. More
WONDERFUL!!!! VERY NICE EXPERIENCE, EVERYONE I DEALT WITH WAS VERY PLEASENT, PROFESSIONAL, & KNLOWLEDGEBLE! TY DAVIS ROCKS!!!! I WOULD RECOMMEND ANYONE TO HIM, GREA VERY NICE EXPERIENCE, EVERYONE I DEALT WITH WAS VERY PLEASENT, PROFESSIONAL, & KNLOWLEDGEBLE! TY DAVIS ROCKS!!!! I WOULD RECOMMEND ANYONE TO HIM, GREAT JOB & KEEP UP THE GREAT WORK! More
Klaben made it right when Ford dropped the ball We placed an order with Buddy for a new Ford at the end of August and patiently waited well beyond the estimate ship time. Kenny King was friendly an We placed an order with Buddy for a new Ford at the end of August and patiently waited well beyond the estimate ship time. Kenny King was friendly and helpful each time I called him to check on the car we had on order. However, with winter storms looming our patience faded and we were not able to wait for the Ford plant to release the vehicle for shipment. With little information from Ford and no estimate ship date available, we reached out to Mr. Klaben for help. Mr. Klaben and the entire staff bent over backwards to help us purchase a safe vehicle for our new family. We went ahead and purchased a used car on the lot that exceeds our expectations. It actually worked out better for us in the end as we were able to purchase much more car for around the same price of the new vehicle we had on order. Thank you to the entire staff that helped us purchase another Ford from Klaben! More
Excellent sales service Last car I purchased was in 2003 and Ty Davis was my salesman. 15 years later Ty is still there and again provided excellent service. Thanks Ty and th Last car I purchased was in 2003 and Ty Davis was my salesman. 15 years later Ty is still there and again provided excellent service. Thanks Ty and thanks Klaben More
worth the trip We drove 6 + hours to check out the truck I had been looking for. It was exactly as described. Staff worked together to make the trip fast and pleasa We drove 6 + hours to check out the truck I had been looking for. It was exactly as described. Staff worked together to make the trip fast and pleasant. Worth the long trip! More
Klaben helped make it happen My daughter was able to get her first car with the help of Richard Klaben and Tim Sterling. Mr. Klaben went above and beyond to help really make it h My daughter was able to get her first car with the help of Richard Klaben and Tim Sterling. Mr. Klaben went above and beyond to help really make it happen, and Tim was the nicest and most honest sales person we have ever experienced. Everyone expects to deal with car salesmen that promise the world to get you in there, and then you spend your entire day trying to get the car you like at the price you can afford, and most of the time you end up walking out frustrated. Well, not today! We had the easiest and smoothest car buying experience....ever!!! They were very accommodating, prepared, and quick to get the paperwork taken care of, and we all know how long just that part takes. We told them what we wanted and what we were able to afford, and it was taken care of, and we are very appreciative. Of all the vehicles my husband and I have owned in the course of our lives, this experience with Klaben has been the absolute best experience ever. I will continue to let everyone I know and meet that if you want the best car buying experience, then they need to purchase their next vehicle at Klaben Ford and have Tim Sterling be their sales representative. We cannot thank you all enough for all of your help and wonderful service. Happy New Year! Sincerely, Lisa and Sam Applegarth (and Nick) More
Once Again! I have been dealing with Klaben Ford and Mike Cooney for many years. He understands what I am looking for when I walk through the door, and when I wal I have been dealing with Klaben Ford and Mike Cooney for many years. He understands what I am looking for when I walk through the door, and when I walk out the door it has been accomplished. Never a pushy over the top salesmen, he informs me of my options, and together we pick what's best for me. I trust him completely to help me, I trust that he cares more about my needs and situations above and goals or statistics, he may need to fill. The paperwork runs through quickly and without problems. He values my time and schedule and I appreciate that. This last visit enabled me to purchase something far beyond what I had imagined I could do and I could not be happier. I worked with Dave Mott to term out a lease and that took all of about 3 minutes of my time. He had everything ready to go for me. A couple of signatures and that task was off my "end of year' to do list. On my replacement purchase, Christine Klaben worked with me for the financing and title work. She was very informative and explained all the items I needed to sign and I trusted her recommendations on extended warranty options. Together we found what worked for me. All the while keeping in mind getting the most benefit without raising my payment out of my budget. This purchase had some financing issues that were much different from my prior purchases and I have to thank Rich Klaben for taking the time to personally sit down with me and giving me options and offers that were best for me. He gave me his word, that something could be worked out and he kept it. He personally made it happen to my advantage. It is not often that someone at the top of a large dealership gets so personally involved. I can not express enough my gratitude for his help. As far as I am concerned, There is no other auto dealers out there, Klaben is my first and foremost choice. I would recommend them all day, everyday, Top of the Line. More
Amazing Salesman! Tim was so friendly and helpful! He answered all our questions and really worked hard to get us the best deal on our new lease! We love our car and ar Tim was so friendly and helpful! He answered all our questions and really worked hard to get us the best deal on our new lease! We love our car and are so happy we went to Klaben! More