Klaben Ford Lincoln

Joe was Execptional!! I spoke with Joe on the phone about a vehicle my family was interested in purchasing. He gave me great detail on the vehicles history was very genuine I spoke with Joe on the phone about a vehicle my family was interested in purchasing. He gave me great detail on the vehicles history was very genuine on the phone. The next day my family and I made the 45 min. Drive to Kent to see the car. We arrived earlier than expected, but that didn't throw Joe off as he had the car cleaned and ready to show. Joe was very friendly and informative. He gave great detail on the car and made sure we knew every aspect of it. Needless to say we bought the car. After the sale Joe kept in contact and made sure we were happy with our purchase. He went way above the duty of a typical salesman. I'll definitely purchase from him and Klaben again. More

Doug Carter and Klaben make it easy. As a repeat buyer from Klaben and Doug Carter, I can say, i will never purchase anywhere else. Doug made this purchase and trade in as easy as could As a repeat buyer from Klaben and Doug Carter, I can say, i will never purchase anywhere else. Doug made this purchase and trade in as easy as could be. He answered all questions and gave me infor before i even had to ask. I have referred other buys to Doug and will continue. Doug is the reason my entire family keeps going back to Klaben. So, again, Thank you Doug Carter for working so quickly and making this experience pain free and when i'm ready for another vehicle, I will be back to see you. Top notch guy! More

Wonderful as always I have been a customer of Dan Peter's for over 20 years. He always make my car buying experience fast smooth and hassel free! I never feel pressured a I have been a customer of Dan Peter's for over 20 years. He always make my car buying experience fast smooth and hassel free! I never feel pressured and he is always works with me! More

Personal and friendly service We highly recommend working with Ty Davis and Tim Sterling at the Klaben Ford dealership in Kent, Oh. They were both a pleasure to work with and we fe We highly recommend working with Ty Davis and Tim Sterling at the Klaben Ford dealership in Kent, Oh. They were both a pleasure to work with and we felt that they were very upfront and honest with us through the entire experience! We love our new car and would work with them again in a heartbeat! We left highly satisfied with our entire car buying experience. More

Excellent customer service I accompanied my 20 yr old son purchasing a used car for his first and I was pleasantly time. I was pleasantly surprised with the way he was treated. I accompanied my 20 yr old son purchasing a used car for his first and I was pleasantly time. I was pleasantly surprised with the way he was treated. Mike worked with my son man to man showing him the respect that he deserved. I don't think he would've gotten the same service somewhere else. More

Best experience ever! Would definitely do business again with these guys. Especially Mike he was very determined to help me get the car that I wanted and made it happened! Would definitely do business again with these guys. Especially Mike he was very determined to help me get the car that I wanted and made it happened! More

Great Car buying experience I enjoyed the wonderful service that was offered here. I went in not knowing if I would get approved for a lease and walked out with a brand new 2016 I enjoyed the wonderful service that was offered here. I went in not knowing if I would get approved for a lease and walked out with a brand new 2016 car. Great place with great customer service. More

Great all around experience! Left with exactly what i wanted Roscoe was more than helpful with accommodating my vehicle leasing needs. I decided to get out of making payments towards owning a vehicle and into le Roscoe was more than helpful with accommodating my vehicle leasing needs. I decided to get out of making payments towards owning a vehicle and into leasing a vehicle. Roscoe made this happen for me the the same day i decided to make the switch. I left with exactly what i wanted at a payment i was comfortable with. I would absolutely recommend the Klaben Auto Stores, and if you want to have a good time while getting into a new vehicle, make sure to ask for Roscoe Woodberry. - Brett Young, Proud new driver of a 2016 Ford Explorer More

Fantastic Service I recently bought a 2016 Ford Focus from the Klaben Ford Lincoln dealer in Kent, OH. Everyone there was really nice and helpful, and upfront about eve I recently bought a 2016 Ford Focus from the Klaben Ford Lincoln dealer in Kent, OH. Everyone there was really nice and helpful, and upfront about everything. These guys aren't trying to fast talk you or pressure you to do something you don't want to. Rosco and Don were especially helpful in setting me up with my new ride. I would recommend them to anyone. More

Recommendation of Excellence Best service I have received from a car dealership. I was working with two different dealers on two different car brands. I test drove a Lincoln with Best service I have received from a car dealership. I was working with two different dealers on two different car brands. I test drove a Lincoln with Roscoe and explained my loyalty to Vandervere. He never once critcized them but stayed focus on what his company had to offer. He took the time to go over all the features shared some past experience of vehicles. I gave him the figures I was looking for and even though on that day I could not get the terms I needed Roscoe stayed in touch watched out for my best interest and was able to get me a vehicle that exceeded my expectations. I have purchased my last 4 vehicles from another dealer and I am proud to say I have moved on to join the Lincoln family. Thanks to Roscoe I got one of my dream cars. Looking forward to the next one. More