Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic!! I never thought I was going to be able to get into a new car. If it was not for Doug, Caleb, and the Klaben Auto Group I do not think I would have! Th I never thought I was going to be able to get into a new car. If it was not for Doug, Caleb, and the Klaben Auto Group I do not think I would have! Thanks to Doug and Caleb, I got into a car that I can afford, and a car that I love. Thank you so much for excellent customer service, and an excellent car! More
Auto Repairs While I frequently have my Ford Fusion in for service, Mike Brandvold makes the headache go away. When I drop my car off, I know that it is going to While I frequently have my Ford Fusion in for service, Mike Brandvold makes the headache go away. When I drop my car off, I know that it is going to be easy and painless. He knows how particular I am about my vehicle and always does his best to make sure that I am happy with the work that has been done. It even comes out better than when It went in! I don't think that I could take my car anywhere else, or to anyone else but Mike! Thank Mike for taking care of all of our vehicles! More
The Best!!!! I never knew buying a car could be so easy, but Roscoe Woodberry made it just that...easy!! I can't say enough for the time he spent with me on the ph I never knew buying a car could be so easy, but Roscoe Woodberry made it just that...easy!! I can't say enough for the time he spent with me on the phone through text messages and emails before I even stepped in the doors of Klaben. I am an out of state buyer and he made the process so easy and enjoyable, I really can't thank him and everyone at Klaben for making this such a great experience, I will definetly be back to see Roscoe when we are ready to buy again!!! More
Best Dealership I have ever had I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman I am a 64 year old dentist. I stress to my staff that service to the public is a top priority. At Klaben Ford the service is excellent. Salesman, Mike Cooney, is on top of everything and it is the easiest car buying experience I ever had. I feel people should be treated with respect and they are at Klaben, from the showroom to service you know you are in great hands. My wife, brother and daughter all drive Fords through Klaben and I will continue to refer people to this fine business. Dr. Sam Kaludy More
Not a pushy dealership, which is rare! High recommended! Roscoe and Klaben are high on our list of personaleble dealerships. We would recommend Roscod and Klaben to our friends and family. They have great de Roscoe and Klaben are high on our list of personaleble dealerships. We would recommend Roscod and Klaben to our friends and family. They have great deals, are not foreceful, and are easy to work with. Thsnk you Roscoe! More
Excellent service I bought a Ford Focus and Doug Carter was my sales person who came highly recommended to me by one of my friends. He explained everything to me where I bought a Ford Focus and Doug Carter was my sales person who came highly recommended to me by one of my friends. He explained everything to me where I understood and was very kind I will definitely recommend him to my friends! More
most favorable dealership experience by far Great dealership experience, all thanks to Doug Carter. Made the whole deal easy and enjoyable, wasn't the stereotypical car buying experience. Very h Great dealership experience, all thanks to Doug Carter. Made the whole deal easy and enjoyable, wasn't the stereotypical car buying experience. Very happy with my decision and will for sure be returning to Klaben and Doug once my lease is up and I need a new car. Very impressed. More
Doug Carter - my new sales representive that listened to me Doug Carter is not your typical Sales Representative as he is not overbearing, pushy or condescending. I was looking to make a new car purchase but no Doug Carter is not your typical Sales Representative as he is not overbearing, pushy or condescending. I was looking to make a new car purchase but not sure what I wanted so when I went to Klaben I met Doug and shared with him what I was looking for, Doug listened to me and made suggestions instead of saying you need to purchase this car even though it may not have met my needs. After our meeting I took his card and did go to other dealerships and I kept comparing the other sales reps to Doug and also asking some of the questions that Doug had shared with me to see if the other dealerships were the same, they are not, many dealerships get you in the dealership then change the price or vehicle. I have even given Doug's card to other family and friends and when I am able to get the vehicle that I want I am definitely going to see Doug and will continue to purchase vehicles from him. More
Very Good Made an appointment and notified them of what I was interested in. Within 5 minutes of showing up I was test driving the truck I was interested in. Al Made an appointment and notified them of what I was interested in. Within 5 minutes of showing up I was test driving the truck I was interested in. Also tested another style of the same truck. More
GREAT SALESMAN We bought a 2014 Ford Escape from Klaben and are Salesman was Don Batten. He was a great person! He was very knowledgeable and answered all the ques We bought a 2014 Ford Escape from Klaben and are Salesman was Don Batten. He was a great person! He was very knowledgeable and answered all the questions we had about the vehicle. I never felt pressured into buying the vehicle. I would recommend him to my family and friends! When we have to purchase another vehicle I would go back to Klaben in a heartbeat. They made me feel very comfortable and at home. More